Connect Mojo Helpdesk and Timing

Both apps 52Mojo Helpdesk 27Timing 25

• Trigger
  New Ticket

  Triggers when a new ticket is created in Mojo Helpdesk.

• Trigger
  New Ticket With Due On

  Triggers when a new Mojo Helpdesk ticket that has a due date is created.

• Trigger
  New Ticket With Scheduled On

  Triggers when a new Mojo Helpdesk ticket that has a scheduled date is created.

• Trigger
  New User

  Triggers when a new user is created in Mojo Helpdesk.

• Action
  Add asset

  Creates a new asset in Mojo Helpdesk Asset Management and returns the created asset.

• Action
  Add Comment to Ticket

  Adds a public comment to a Mojo Helpdesk ticket.

• Action
  Add Staff Note to Ticket

  Adds an internal staff-only note to a Mojo Helpdesk ticket.

• Action
  Add Tag to Ticket

  Adds a tag to a Mojo Helpdesk ticket, creating the tag if it does not exist.

• Action
  Add task to ticket

  Creates a task on a ticket, with optional notes, due date, assignee and completion status.

• Action
  Create Ticket

  Creates a new ticket in Mojo Helpdesk and returns it.

• Action
  Create User

  Creates a new user in Mojo Helpdesk.

• Action
  Delete ticket

  Permanently deletes a ticket, including its comments and attachments.

• Action
  Delete user

  Permanently deletes a user from Mojo Helpdesk. This cannot be undone.

• Action
  Find assets by criteria

  Returns the assets that match a search query, such as a name, tag, serial number, location or assigned user.

• Action
  Find User by Email

  Finds a Mojo Helpdesk user by email address.

• Action
  Get asset

  Returns the details of a single asset, including its status, location, assigned users and attached files.

• Action
  Get Ticket

  Returns one Mojo Helpdesk ticket by its ID, including title, description, status, priority and assignee.

• Action
  Get User

  Returns one Mojo Helpdesk user by ID.

• Action
  List comments

  Returns the comments on a Mojo Helpdesk ticket, including staff notes.

• Action
  List ticket queues

  Returns the ticket queues in your Mojo Helpdesk account, with each queue's id, name and email settings.

• Action
  List tickets

  Returns the tickets in your Mojo Helpdesk, sorted by the field and order you choose.

• Action
  List users

  Returns the users (end users and agents) in your Mojo Helpdesk account.

• Action
  Remove tag from ticket

  Removes a tag from a ticket, identified by the tag's ID or label, and returns the ticket's remaining tags.

• Action
  Search Tickets

  Finds Mojo Helpdesk tickets matching a search query (same syntax as the web app's advanced search).

• Action
  Update asset

  Updates an existing asset in Mojo Helpdesk, changing only the fields you supply.

• Action
  Update Ticket

  Updates an existing Mojo Helpdesk ticket; only the fields you supply change.

• Action
  Update User

  Updates a Mojo Helpdesk user's details; only the fields you supply change (email cannot be changed here).

• Trigger
  New Project

  Triggered when a new project is created in Timing.

• Trigger
  New Team

  Triggered when you are added to a new team in Timing.

• Trigger
  New Time Entry

  Triggered when a new time entry is logged in Timing.

• Trigger
  New Timer Started and Running

  Triggered when a new timer is started and is still running in Timing.

• Action
  Batch Update Time Entries

  Updates several Timing time entries at once — moves them to a project, retitles them, sets notes, billing status or custom fields. Anything left blank is left untouched on the entries.

• Action
  Create Project

  Creates a new project in Timing, optionally under a parent project, and returns the created project.

• Action
  Create Time Entry

  Logs a finished block of work in Timing between a start and end time, optionally against a project, and returns the created time entry.

• Action
  Delete Project

  Deletes a project in Timing, along with all of its child projects.

• Action
  Delete Time Entry

  Deletes a time entry in Timing.

• Action
  Find Project

  Searches your Timing projects by title and returns the first match, plus the full list of matches.

• Action
  Find Team

  Finds a team you belong to in Timing by its name and returns the first match, plus every team whose name matched.

• Action
  Generate Report

  Builds a time report in Timing over a date range, broken down by the columns you choose, and returns the report rows with their durations.

• Action
  Get Activity Hierarchy

  Returns a readable breakdown of what you worked on in Timing over a date range, as tab-indented text grouped by project and app with durations.

• Action
  List Projects

  Returns the projects you can see in Timing, optionally filtered by title, team, or hiding archived ones.

• Action
  List Team Members

  Returns the active members of a Timing team. People with a pending invitation are not included.

• Action
  List Teams

  Returns all the Timing teams you are a member of.

• Action
  List Time Entries

  Returns your Timing time entries, optionally narrowed by date range, project, team member, search text or billing status.

• Action
  Show Latest Time Entry

  Returns your most recent time entry in Timing.

• Action
  Show Project

  Returns a single Timing project with its colour, notes, billing default, parent and child projects.

• Action
  Show Running Timer

  Returns the timer that is currently running in Timing. Errors with a not-found if no timer is running.

• Action
  Show Time Entry

  Returns a single Timing time entry with its times, duration, project, notes and billing status.

• Action
  Start Timer

  Starts a running timer in Timing, stopping any timer that is already running, and returns the new entry.

• Action
  Stop Timer

  Stops the timer that is currently running in Timing and returns the finished time entry.

• Action
  Update Project

  Updates a Timing project's name, colour, notes, archive state or billing default. Anything left blank keeps its current value.

• Action
  Update Time Entry

  Updates a Timing time entry — its times, project, title, notes or billing status. Anything left blank keeps its current value.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.