Connect Mojo Helpdesk and Sorry

Both apps 44Mojo Helpdesk 27Sorry 17

• Trigger
  New Ticket

  Triggers when a new ticket is created in Mojo Helpdesk.

• Trigger
  New Ticket With Due On

  Triggers when a new Mojo Helpdesk ticket that has a due date is created.

• Trigger
  New Ticket With Scheduled On

  Triggers when a new Mojo Helpdesk ticket that has a scheduled date is created.

• Trigger
  New User

  Triggers when a new user is created in Mojo Helpdesk.

• Action
  Add asset

  Creates a new asset in Mojo Helpdesk Asset Management and returns the created asset.

• Action
  Add Comment to Ticket

  Adds a public comment to a Mojo Helpdesk ticket.

• Action
  Add Staff Note to Ticket

  Adds an internal staff-only note to a Mojo Helpdesk ticket.

• Action
  Add Tag to Ticket

  Adds a tag to a Mojo Helpdesk ticket, creating the tag if it does not exist.

• Action
  Add task to ticket

  Creates a task on a ticket, with optional notes, due date, assignee and completion status.

• Action
  Create Ticket

  Creates a new ticket in Mojo Helpdesk and returns it.

• Action
  Create User

  Creates a new user in Mojo Helpdesk.

• Action
  Delete ticket

  Permanently deletes a ticket, including its comments and attachments.

• Action
  Delete user

  Permanently deletes a user from Mojo Helpdesk. This cannot be undone.

• Action
  Find assets by criteria

  Returns the assets that match a search query, such as a name, tag, serial number, location or assigned user.

• Action
  Find User by Email

  Finds a Mojo Helpdesk user by email address.

• Action
  Get asset

  Returns the details of a single asset, including its status, location, assigned users and attached files.

• Action
  Get Ticket

  Returns one Mojo Helpdesk ticket by its ID, including title, description, status, priority and assignee.

• Action
  Get User

  Returns one Mojo Helpdesk user by ID.

• Action
  List comments

  Returns the comments on a Mojo Helpdesk ticket, including staff notes.

• Action
  List ticket queues

  Returns the ticket queues in your Mojo Helpdesk account, with each queue's id, name and email settings.

• Action
  List tickets

  Returns the tickets in your Mojo Helpdesk, sorted by the field and order you choose.

• Action
  List users

  Returns the users (end users and agents) in your Mojo Helpdesk account.

• Action
  Remove tag from ticket

  Removes a tag from a ticket, identified by the tag's ID or label, and returns the ticket's remaining tags.

• Action
  Search Tickets

  Finds Mojo Helpdesk tickets matching a search query (same syntax as the web app's advanced search).

• Action
  Update asset

  Updates an existing asset in Mojo Helpdesk, changing only the fields you supply.

• Action
  Update Ticket

  Updates an existing Mojo Helpdesk ticket; only the fields you supply change.

• Action
  Update User

  Updates a Mojo Helpdesk user's details; only the fields you supply change (email cannot be changed here).

• Trigger
  New notice

  Triggers when a new notice (incident, maintenance or general announcement) is created on the selected Sorry status page.

• Action
  Add component

  Creates a new component on a Sorry status page, optionally nested under a parent component.

• Action
  Add notice

  Creates a new incident, maintenance or general notice on a Sorry status page, optionally linking affected components and publishing it to subscribers.

• Action
  Add notice update

  Posts a new update on an existing notice on a Sorry status page, optionally publishing it to your configured integrations.

• Action
  Add subscriber

  Adds an email or SMS subscriber to a status page, optionally limited to specific components, so they receive status notices.

• Action
  Delete notice

  Deletes a notice (incident, maintenance or general) from a Sorry status page.

• Action
  Delete subscriber

  Permanently removes a subscriber from a status page.

• Action
  Get notice

  Returns a single notice from a status page, including its type, state, subject, synopsis and link.

• Action
  Get status page

  Returns a single Sorry status page with its name, state, timezone, support details and notification settings, optionally including related brand, components, notices and more.

• Action
  List components

  Returns all components (the services or infrastructure elements) shown on a Sorry status page, with their current state.

• Action
  List notices

  Returns the notices (incidents, maintenance and general notices) posted on a Sorry status page, optionally filtered by type, state, subject or creation date.

• Action
  List notice updates

  Returns all updates posted on a notice on one of your Sorry status pages, optionally filtered by creation date or content.

• Action
  List status pages

  Returns all status pages in your Sorry account, optionally filtered by name or creation date.

• Action
  List subscribers

  Returns the subscribers on a status page, optionally only those who receive notices for a specific component.

• Action
  Update component

  Updates a component on a Sorry status page, such as its name, description, position or parent component.

• Action
  Update notice

  Updates an existing notice on a Sorry status page — change its subject or state, add a comment, set affected components or reschedule planned maintenance.

• Action
  Update status page

  Updates a status page's settings, such as its name, timezone, support contact details, search visibility and language.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.