Connect Mojo Helpdesk and SMS Everyone

Both apps 46Mojo Helpdesk 27SMS Everyone 19

• Trigger
  New Ticket

  Triggers when a new ticket is created in Mojo Helpdesk.

• Trigger
  New Ticket With Due On

  Triggers when a new Mojo Helpdesk ticket that has a due date is created.

• Trigger
  New Ticket With Scheduled On

  Triggers when a new Mojo Helpdesk ticket that has a scheduled date is created.

• Trigger
  New User

  Triggers when a new user is created in Mojo Helpdesk.

• Action
  Add asset

  Creates a new asset in Mojo Helpdesk Asset Management and returns the created asset.

• Action
  Add Comment to Ticket

  Adds a public comment to a Mojo Helpdesk ticket.

• Action
  Add Staff Note to Ticket

  Adds an internal staff-only note to a Mojo Helpdesk ticket.

• Action
  Add Tag to Ticket

  Adds a tag to a Mojo Helpdesk ticket, creating the tag if it does not exist.

• Action
  Add task to ticket

  Creates a task on a ticket, with optional notes, due date, assignee and completion status.

• Action
  Create Ticket

  Creates a new ticket in Mojo Helpdesk and returns it.

• Action
  Create User

  Creates a new user in Mojo Helpdesk.

• Action
  Delete ticket

  Permanently deletes a ticket, including its comments and attachments.

• Action
  Delete user

  Permanently deletes a user from Mojo Helpdesk. This cannot be undone.

• Action
  Find assets by criteria

  Returns the assets that match a search query, such as a name, tag, serial number, location or assigned user.

• Action
  Find User by Email

  Finds a Mojo Helpdesk user by email address.

• Action
  Get asset

  Returns the details of a single asset, including its status, location, assigned users and attached files.

• Action
  Get Ticket

  Returns one Mojo Helpdesk ticket by its ID, including title, description, status, priority and assignee.

• Action
  Get User

  Returns one Mojo Helpdesk user by ID.

• Action
  List comments

  Returns the comments on a Mojo Helpdesk ticket, including staff notes.

• Action
  List ticket queues

  Returns the ticket queues in your Mojo Helpdesk account, with each queue's id, name and email settings.

• Action
  List tickets

  Returns the tickets in your Mojo Helpdesk, sorted by the field and order you choose.

• Action
  List users

  Returns the users (end users and agents) in your Mojo Helpdesk account.

• Action
  Remove tag from ticket

  Removes a tag from a ticket, identified by the tag's ID or label, and returns the ticket's remaining tags.

• Action
  Search Tickets

  Finds Mojo Helpdesk tickets matching a search query (same syntax as the web app's advanced search).

• Action
  Update asset

  Updates an existing asset in Mojo Helpdesk, changing only the fields you supply.

• Action
  Update Ticket

  Updates an existing Mojo Helpdesk ticket; only the fields you supply change.

• Action
  Update User

  Updates a Mojo Helpdesk user's details; only the fields you supply change (email cannot be changed here).

• Trigger
  New SMS Reply

  Triggers when someone replies to one of your SMS messages, with the sender's number, the text and when it arrived.

• Action
  Add Numbers to Contact List

  Adds mobile numbers to an existing stored contact list.

• Action
  Add Opt-Outs

  Adds mobile numbers to the account's opt-out list so they receive no further SMS.

• Action
  Create Contact List

  Creates a stored contact list with the given mobile numbers and returns its list ID.

• Action
  Delete Contact List

  Deletes a stored contact list.

• Action
  Delete Scheduled Campaign

  Cancels a scheduled SMS campaign (up to 5 minutes before its send time).

• Action
  Get Account Settings

  Returns the account's user ID, remaining SMS credit balance, and whether it can send unicode and international messages.

• Action
  Get Campaign Status

  Returns whether an SMS campaign is scheduled, running, paused or deleted.

• Action
  Get Contact List

  Returns the name and mobile numbers of one stored contact list.

• Action
  Get Delivery Status

  Returns delivery receipts for the mobile numbers in an SMS campaign, or for one number in it.

• Action
  List Contact Lists

  Returns every stored contact list on the account with its ID, name and number count.

• Action
  List Opt-Outs

  Returns every opted-out mobile number on the account, with when and why it was added.

• Action
  Pause Campaign

  Pauses a scheduled SMS campaign before or while it sends.

• Action
  Remove Numbers from Contact List

  Removes mobile numbers from a stored contact list.

• Action
  Remove Opt-Out

  Opts mobile numbers back in by removing them from the account's opt-out list.

• Action
  Send SMS

  Sends an SMS now or at a scheduled time to one or more mobile numbers. Returns the campaign ID and the credits used.

• Action
  Send SMS to Contact List

  Sends an SMS, now or scheduled, to everyone in one or more stored contact lists. Returns the campaign ID and the credits used.

• Action
  Unpause Campaign

  Resumes a paused SMS campaign; a campaign whose send time has passed sends its unsent messages immediately.

• Action
  Update Scheduled Campaign

  Changes the message text, sender or send time of a scheduled SMS campaign.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.