Integration
Connect Mojo Helpdesk and SmartMatchApp
When New Ticket fires in Mojo Helpdesk, your agent runs Create Email Draft in SmartMatchApp, or New Client in SmartMatchApp to Add Comment to Ticket in Mojo Helpdesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Mojo Helpdesk and SmartMatchApp to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Mojo Helpdesk and SmartMatchApp can do together
From Mojo Helpdesk to SmartMatchApp
When New Ticket in Mojo Helpdesk
then Create Email Draft in SmartMatchApp
When New Ticket With Due On in Mojo Helpdesk
then Create Task in SmartMatchApp
From SmartMatchApp to Mojo Helpdesk
When New Client in SmartMatchApp
then Add Comment to Ticket in Mojo Helpdesk
When New Client Note in SmartMatchApp
then Add Staff Note to Ticket in Mojo Helpdesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Mojo Helpdesk and SmartMatchApp
Triggers and actions 7 triggers · 48 actions
Trigger
New TicketTriggers when a new ticket is created in Mojo Helpdesk.
Trigger
New Ticket With Due OnTriggers when a new Mojo Helpdesk ticket that has a due date is created.
Trigger
New Ticket With Scheduled OnTriggers when a new Mojo Helpdesk ticket that has a scheduled date is created.
Trigger
New UserTriggers when a new user is created in Mojo Helpdesk.
Action
Add assetCreates a new asset in Mojo Helpdesk Asset Management and returns the created asset.
Action
Add Comment to TicketAdds a public comment to a Mojo Helpdesk ticket.
Action
Add Staff Note to TicketAdds an internal staff-only note to a Mojo Helpdesk ticket.
Action
Add Tag to TicketAdds a tag to a Mojo Helpdesk ticket, creating the tag if it does not exist.
Action
Add task to ticketCreates a task on a ticket, with optional notes, due date, assignee and completion status.
Action
Create TicketCreates a new ticket in Mojo Helpdesk and returns it.
Action
Create UserCreates a new user in Mojo Helpdesk.
Action
Delete ticketPermanently deletes a ticket, including its comments and attachments.
Action
Delete userPermanently deletes a user from Mojo Helpdesk. This cannot be undone.
Action
Find assets by criteriaReturns the assets that match a search query, such as a name, tag, serial number, location or assigned user.
Action
Find User by EmailFinds a Mojo Helpdesk user by email address.
Action
Get assetReturns the details of a single asset, including its status, location, assigned users and attached files.
Action
Get TicketReturns one Mojo Helpdesk ticket by its ID, including title, description, status, priority and assignee.
Action
Get UserReturns one Mojo Helpdesk user by ID.
Action
List commentsReturns the comments on a Mojo Helpdesk ticket, including staff notes.
Action
List ticket queuesReturns the ticket queues in your Mojo Helpdesk account, with each queue's id, name and email settings.
Action
List ticketsReturns the tickets in your Mojo Helpdesk, sorted by the field and order you choose.
Action
List usersReturns the users (end users and agents) in your Mojo Helpdesk account.
Action
Remove tag from ticketRemoves a tag from a ticket, identified by the tag's ID or label, and returns the ticket's remaining tags.
Action
Search TicketsFinds Mojo Helpdesk tickets matching a search query (same syntax as the web app's advanced search).
Action
Update assetUpdates an existing asset in Mojo Helpdesk, changing only the fields you supply.
Action
Update TicketUpdates an existing Mojo Helpdesk ticket; only the fields you supply change.
Action
Update UserUpdates a Mojo Helpdesk user's details; only the fields you supply change (email cannot be changed here).
Trigger
New ClientTriggers when a new client is created.
Trigger
New Client NoteTriggers when a note is added to a client.
Trigger
New TaskTriggers when a new task is created.
Action
Create ClientCreates a new client in your SmartMatchApp agency and returns its ID.
Action
Create Client MatchCreates a match between a client and another client and returns the match ID.
Action
Create Client NoteAdds a note to a client and returns the note ID.
Action
Create Email DraftCreates an email draft and returns its ID.
Action
Create TaskCreates a task and returns its ID.
Action
Create Task NoteAdds a note to a task and returns the note ID.
Action
Delete ClientDeletes a client.
Action
Delete Client MatchDeletes a client match.
Action
Delete Client NoteDeletes a client note.
Action
Delete Email DraftDeletes an email draft.
Action
Delete TaskDeletes a task.
Action
Find a ClientReturns clients, newest first, with paging.
Action
Get ClientReturns a client's type, status, created date and assigned users.
Action
Get Client NoteReturns one note on a client.
Action
Get Email DraftReturns an email draft.
Action
Get TaskReturns a task with its board, status and folder.
Action
List Client MatchesReturns a client's matches.
Action
List Client NotesReturns a client's notes.
Action
List Email DraftsReturns email drafts.
Action
List TasksReturns tasks, optionally filtered by board, status or assignee.
Action
Update ClientUpdates a client's type, status flags or assigned users.
Action
Update Client MatchUpdates a client match's group, priorities, due dates or statuses.
Action
Update Client NoteUpdates a client note's content or date.
Action
Update Email DraftUpdates an email draft's subject, message or campaign.
Action
Update TaskUpdates a task.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Mojo Helpdesk and SmartMatchApp, answered
What can start an automation from Mojo Helpdesk?
Any of Mojo Helpdesk's 4 triggers in the catalog, including New Ticket, New Ticket With Due On, New Ticket With Scheduled On and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SmartMatchApp when something happens in Mojo Helpdesk?
Any of SmartMatchApp's 25 actions, including Create Client, Create Client Match, Create Client Note and Create Email Draft. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SmartMatchApp to Mojo Helpdesk?
Yes. When something happens in SmartMatchApp, your agent can act in Mojo Helpdesk too. This page covers both directions: SmartMatchApp's triggers and Mojo Helpdesk's actions are listed here as well.
Do I have to build a connector for Mojo Helpdesk or SmartMatchApp?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Mojo Helpdesk and SmartMatchApp without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.