Connect Mojo Helpdesk to Responder Live (רב מסר)

Both apps 43Mojo Helpdesk 27Responder Live (רב מסר) 16

• Trigger
  New Ticket

  Triggers when a new ticket is created in Mojo Helpdesk.

• Trigger
  New Ticket With Due On

  Triggers when a new Mojo Helpdesk ticket that has a due date is created.

• Trigger
  New Ticket With Scheduled On

  Triggers when a new Mojo Helpdesk ticket that has a scheduled date is created.

• Trigger
  New User

  Triggers when a new user is created in Mojo Helpdesk.

• Action
  Add asset

  Creates a new asset in Mojo Helpdesk Asset Management and returns the created asset.

• Action
  Add Comment to Ticket

  Adds a public comment to a Mojo Helpdesk ticket.

• Action
  Add Staff Note to Ticket

  Adds an internal staff-only note to a Mojo Helpdesk ticket.

• Action
  Add Tag to Ticket

  Adds a tag to a Mojo Helpdesk ticket, creating the tag if it does not exist.

• Action
  Add task to ticket

  Creates a task on a ticket, with optional notes, due date, assignee and completion status.

• Action
  Create Ticket

  Creates a new ticket in Mojo Helpdesk and returns it.

• Action
  Create User

  Creates a new user in Mojo Helpdesk.

• Action
  Delete ticket

  Permanently deletes a ticket, including its comments and attachments.

• Action
  Delete user

  Permanently deletes a user from Mojo Helpdesk. This cannot be undone.

• Action
  Find assets by criteria

  Returns the assets that match a search query, such as a name, tag, serial number, location or assigned user.

• Action
  Find User by Email

  Finds a Mojo Helpdesk user by email address.

• Action
  Get asset

  Returns the details of a single asset, including its status, location, assigned users and attached files.

• Action
  Get Ticket

  Returns one Mojo Helpdesk ticket by its ID, including title, description, status, priority and assignee.

• Action
  Get User

  Returns one Mojo Helpdesk user by ID.

• Action
  List comments

  Returns the comments on a Mojo Helpdesk ticket, including staff notes.

• Action
  List ticket queues

  Returns the ticket queues in your Mojo Helpdesk account, with each queue's id, name and email settings.

• Action
  List tickets

  Returns the tickets in your Mojo Helpdesk, sorted by the field and order you choose.

• Action
  List users

  Returns the users (end users and agents) in your Mojo Helpdesk account.

• Action
  Remove tag from ticket

  Removes a tag from a ticket, identified by the tag's ID or label, and returns the ticket's remaining tags.

• Action
  Search Tickets

  Finds Mojo Helpdesk tickets matching a search query (same syntax as the web app's advanced search).

• Action
  Update asset

  Updates an existing asset in Mojo Helpdesk, changing only the fields you supply.

• Action
  Update Ticket

  Updates an existing Mojo Helpdesk ticket; only the fields you supply change.

• Action
  Update User

  Updates a Mojo Helpdesk user's details; only the fields you supply change (email cannot be changed here).

• Action
  Add list

  Creates a new subscriber list in the Responder account.

• Action
  Add personal field

  Creates a new personal (custom) field on the account or on a specific list.

• Action
  Add tag to subscriber

  Adds one or more tags, by name, to an existing subscriber.

• Action
  Add unwanted email

  Adds an email address to the account's unwanted list so it no longer receives mailings.

• Action
  Create Subscriber

  Creates a new subscriber in one or more of your Responder lists.

• Action
  Delete subscriber

  Removes a subscriber from the Responder account.

• Action
  Delete tag from subscriber

  Removes a tag from a subscriber in Responder.

• Action
  Find a Subscriber

  Searches a list for subscribers matching a keyword (such as an email, phone or name) and returns the matching subscribers.

• Action
  Get list

  Returns a single Responder list by its ID, including its name, public name, sender and settings.

• Action
  List lists

  Returns all mailing lists in the Responder account, with each list's name, settings and subscriber count.

• Action
  List personal fields

  Returns the account-level personal fields defined in Responder, with their type, position and select options.

• Action
  List subscribers

  Returns the subscribers of a Responder list, with their contact details, status and personal field values.

• Action
  List tags

  Returns all subscriber tags defined in the Responder account.

• Action
  Unsubscribe subscriber

  Marks a subscriber as unsubscribed, identified by subscriber ID, email address or phone number.

• Action
  Update personal field

  Updates an existing personal field's name, type, visibility, position, default value or options.

• Action
  Update subscriber

  Updates an existing subscriber's name, email, phone, personal fields, tags and subscription status.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.