Integration
Connect Mojo Helpdesk to Powerlink
When New Ticket fires in Mojo Helpdesk, your agent runs Add Ticket in Powerlink. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Mojo Helpdesk and Powerlink to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Mojo Helpdesk can start in Powerlink
When New Ticket in Mojo Helpdesk
then Add Ticket in Powerlink
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Mojo Helpdesk and Powerlink
Triggers and actions 4 triggers · 52 actions
- New Ticket
Triggers when a new ticket is created in Mojo Helpdesk.
- New Ticket With Due On
Triggers when a new Mojo Helpdesk ticket that has a due date is created.
- New Ticket With Scheduled On
Triggers when a new Mojo Helpdesk ticket that has a scheduled date is created.
- New User
Triggers when a new user is created in Mojo Helpdesk.
- Add asset
Creates a new asset in Mojo Helpdesk Asset Management and returns the created asset.
- Add Comment to Ticket
Adds a public comment to a Mojo Helpdesk ticket.
- Add Staff Note to Ticket
Adds an internal staff-only note to a Mojo Helpdesk ticket.
- Add Tag to Ticket
Adds a tag to a Mojo Helpdesk ticket, creating the tag if it does not exist.
- Add task to ticket
Creates a task on a ticket, with optional notes, due date, assignee and completion status.
- Create Ticket
Creates a new ticket in Mojo Helpdesk and returns it.
- Create User
Creates a new user in Mojo Helpdesk.
- Delete ticket
Permanently deletes a ticket, including its comments and attachments.
- Delete user
Permanently deletes a user from Mojo Helpdesk. This cannot be undone.
- Find assets by criteria
Returns the assets that match a search query, such as a name, tag, serial number, location or assigned user.
- Find User by Email
Finds a Mojo Helpdesk user by email address.
- Get asset
Returns the details of a single asset, including its status, location, assigned users and attached files.
- Get Ticket
Returns one Mojo Helpdesk ticket by its ID, including title, description, status, priority and assignee.
- Get User
Returns one Mojo Helpdesk user by ID.
- List comments
Returns the comments on a Mojo Helpdesk ticket, including staff notes.
- List ticket queues
Returns the ticket queues in your Mojo Helpdesk account, with each queue's id, name and email settings.
- List tickets
Returns the tickets in your Mojo Helpdesk, sorted by the field and order you choose.
- List users
Returns the users (end users and agents) in your Mojo Helpdesk account.
- Remove tag from ticket
Removes a tag from a ticket, identified by the tag's ID or label, and returns the ticket's remaining tags.
- Search Tickets
Finds Mojo Helpdesk tickets matching a search query (same syntax as the web app's advanced search).
- Update asset
Updates an existing asset in Mojo Helpdesk, changing only the fields you supply.
- Update Ticket
Updates an existing Mojo Helpdesk ticket; only the fields you supply change.
- Update User
Updates a Mojo Helpdesk user's details; only the fields you supply change (email cannot be changed here).
- Add Account
Creates a new account record in Fireberry (formerly Powerlink).
- Add Contact
Create a new Contact record.
- Add Meeting
Create a new meeting (activity) record in Fireberry.
- Add Opportunity
Creates a new opportunity in Powerlink (Fireberry) linked to an account.
- Add Task
Create a new Task record.
- Add Ticket
Create a new support ticket record.
- Delete Account
Deletes an account in Fireberry (Powerlink) by its ID.
- Delete Contact
Delete a Contact record by id.
- Delete Meeting
Deletes a meeting record in Powerlink (Fireberry).
- Delete Opportunity
Delete an Opportunity record by id.
- Delete Task
Delete a Task record by id.
- Delete Ticket
Delete a support ticket by id.
- Get Account
Retrieve a single Account record by id.
- Get Contact
Retrieves a single Powerlink (Fireberry) contact by its ID, with all of its fields and values.
- Get Meeting
Retrieve a single meeting record by id.
- Get Opportunity
Retrieves a single opportunity by its ID, including all of its fields and values.
- Get Task
Retrieve a single Task record by id.
- Get Ticket
Retrieve a single support ticket by id.
- List Accounts
Returns the accounts in your Fireberry (Powerlink) account, with all of their fields and values including custom fields.
- List Contacts
Retrieve a list of Contact records.
- List Meetings
Lists meetings in your Fireberry account, with all of their fields and values.
- List Tasks
Lists tasks in your Fireberry (Powerlink) account, returning up to 50 tasks with all their fields.
- List Tickets
Lists tickets (cases) in your Fireberry account, returning the first page of up to 50 records with all their fields.
- Update Account
Update fields on an existing Account record by id.
- Update Contact
Update fields on an existing Contact record by id.
- Update Meeting
Update fields on an existing meeting record.
- Update Opportunity
Update fields on an existing Opportunity record by id.
- Update Task
Update fields on an existing Task record by id.
- Update Ticket
Update fields on an existing support ticket.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Mojo Helpdesk
Mojo Helpdesk to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Mojo Helpdesk to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Mojo Helpdesk to StripeStripe is a payment processing platform for online businesses.
Mojo Helpdesk to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
Mojo Helpdesk to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
Mojo Helpdesk to PipedrivePipedrive is a sales CRM and pipeline management tool.
More into Powerlink
OnceHub to PowerlinkCapture, qualify, and engage with inbound leads using ScheduleOnce, ChatOnce, FormOnce and SubmitOnce.
HubSpot to PowerlinkHubSpot is your all-in-one stop for all of your marketing software needs.
Google Sheets to PowerlinkGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to PowerlinkGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Questions
Mojo Helpdesk and Powerlink, answered
What can start an automation from Mojo Helpdesk?
Any of Mojo Helpdesk's 4 triggers in the catalog, including New Ticket, New Ticket With Due On, New Ticket With Scheduled On and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Powerlink when something happens in Mojo Helpdesk?
Any of Powerlink's 29 actions, including Update Account, Update Contact, Update Meeting and Update Opportunity. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Powerlink to Mojo Helpdesk?
Powerlink has no triggers in the catalog today, so automations start in Mojo Helpdesk. If you need the other direction, ask: your agent reads Powerlink's API documentation and adds it.
Do I have to build a connector for Mojo Helpdesk or Powerlink?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Mojo Helpdesk and Powerlink without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.