Connect Mojo Helpdesk to Plentymarkets

Both apps 47Mojo Helpdesk 27Plentymarkets 20

• Trigger
  New Ticket

  Triggers when a new ticket is created in Mojo Helpdesk.

• Trigger
  New Ticket With Due On

  Triggers when a new Mojo Helpdesk ticket that has a due date is created.

• Trigger
  New Ticket With Scheduled On

  Triggers when a new Mojo Helpdesk ticket that has a scheduled date is created.

• Trigger
  New User

  Triggers when a new user is created in Mojo Helpdesk.

• Action
  Add asset

  Creates a new asset in Mojo Helpdesk Asset Management and returns the created asset.

• Action
  Add Comment to Ticket

  Adds a public comment to a Mojo Helpdesk ticket.

• Action
  Add Staff Note to Ticket

  Adds an internal staff-only note to a Mojo Helpdesk ticket.

• Action
  Add Tag to Ticket

  Adds a tag to a Mojo Helpdesk ticket, creating the tag if it does not exist.

• Action
  Add task to ticket

  Creates a task on a ticket, with optional notes, due date, assignee and completion status.

• Action
  Create Ticket

  Creates a new ticket in Mojo Helpdesk and returns it.

• Action
  Create User

  Creates a new user in Mojo Helpdesk.

• Action
  Delete ticket

  Permanently deletes a ticket, including its comments and attachments.

• Action
  Delete user

  Permanently deletes a user from Mojo Helpdesk. This cannot be undone.

• Action
  Find assets by criteria

  Returns the assets that match a search query, such as a name, tag, serial number, location or assigned user.

• Action
  Find User by Email

  Finds a Mojo Helpdesk user by email address.

• Action
  Get asset

  Returns the details of a single asset, including its status, location, assigned users and attached files.

• Action
  Get Ticket

  Returns one Mojo Helpdesk ticket by its ID, including title, description, status, priority and assignee.

• Action
  Get User

  Returns one Mojo Helpdesk user by ID.

• Action
  List comments

  Returns the comments on a Mojo Helpdesk ticket, including staff notes.

• Action
  List ticket queues

  Returns the ticket queues in your Mojo Helpdesk account, with each queue's id, name and email settings.

• Action
  List tickets

  Returns the tickets in your Mojo Helpdesk, sorted by the field and order you choose.

• Action
  List users

  Returns the users (end users and agents) in your Mojo Helpdesk account.

• Action
  Remove tag from ticket

  Removes a tag from a ticket, identified by the tag's ID or label, and returns the ticket's remaining tags.

• Action
  Search Tickets

  Finds Mojo Helpdesk tickets matching a search query (same syntax as the web app's advanced search).

• Action
  Update asset

  Updates an existing asset in Mojo Helpdesk, changing only the fields you supply.

• Action
  Update Ticket

  Updates an existing Mojo Helpdesk ticket; only the fields you supply change.

• Action
  Update User

  Updates a Mojo Helpdesk user's details; only the fields you supply change (email cannot be changed here).

• Action
  Add contact

  Creates a new contact (customer, supplier or other contact type) in Plentymarkets.

• Action
  Add item

  Creates a new item in Plentymarkets, together with its main variation.

• Action
  Add order

  Creates an order in Plentymarkets with its order items, addresses and properties.

• Action
  Add payment

  Creates a payment in Plentymarkets with the given amount, currency, payment method and status.

• Action
  Add variation

  Creates a new variation on an existing item, with its number, name, prices, dimensions, stock settings and linked categories, units and attributes.

• Action
  Find items by criteria

  Finds items matching criteria such as name, ID, manufacturer, flags or update date.

• Action
  Find orders by criteria

  Searches orders matching the criteria you supply, such as order ID, status, contact data, item or document number, and returns the matching orders.

• Action
  Get contact

  Returns a single contact by its ID, optionally including its addresses and accounts.

• Action
  Get item

  Returns a single item by its ID, including its type, stock type, manufacturer, flags and marketplace settings.

• Action
  Get order

  Returns a single order by its ID, optionally with addresses, payments, comments and other related details.

• Action
  Get variation

  Returns one variation of an item, optionally with related data such as prices, barcodes, stock or properties.

• Action
  List categories

  Returns the categories in your Plentymarkets system, optionally filtered by type, parent, name, store or tag.

• Action
  List contacts

  Returns a page of contacts from your Plentymarkets system, optionally filtered by name, email, dates, type and more.

• Action
  List payments

  Returns the payments recorded in your plentymarkets system, with amount, currency, status and payment method.

• Action
  List stock

  Returns stock levels per variation and warehouse across all warehouses, optionally filtered by variation or last-updated date.

• Action
  List warehouses

  Returns the warehouses set up in your Plentymarkets system, optionally sorted by id, name or priority.

• Action
  Update contact

  Updates an existing contact in Plentymarkets, such as name, email, title or contact options.

• Action
  Update item

  Updates an existing item's settings, such as its stock type, manufacturer, condition, flags, and marketplace categories.

• Action
  Update order

  Updates an existing order, such as its status, owner, items, properties, addresses or relations.

• Action
  Update variation

  Updates an existing variation of an item, such as its number, name, prices, dimensions, stock settings and linked categories, markets or warehouses.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.