Connect Mojo Helpdesk to Iucto

Both apps 52Mojo Helpdesk 27Iucto 25

• Trigger
  New Ticket

  Triggers when a new ticket is created in Mojo Helpdesk.

• Trigger
  New Ticket With Due On

  Triggers when a new Mojo Helpdesk ticket that has a due date is created.

• Trigger
  New Ticket With Scheduled On

  Triggers when a new Mojo Helpdesk ticket that has a scheduled date is created.

• Trigger
  New User

  Triggers when a new user is created in Mojo Helpdesk.

• Action
  Add asset

  Creates a new asset in Mojo Helpdesk Asset Management and returns the created asset.

• Action
  Add Comment to Ticket

  Adds a public comment to a Mojo Helpdesk ticket.

• Action
  Add Staff Note to Ticket

  Adds an internal staff-only note to a Mojo Helpdesk ticket.

• Action
  Add Tag to Ticket

  Adds a tag to a Mojo Helpdesk ticket, creating the tag if it does not exist.

• Action
  Add task to ticket

  Creates a task on a ticket, with optional notes, due date, assignee and completion status.

• Action
  Create Ticket

  Creates a new ticket in Mojo Helpdesk and returns it.

• Action
  Create User

  Creates a new user in Mojo Helpdesk.

• Action
  Delete ticket

  Permanently deletes a ticket, including its comments and attachments.

• Action
  Delete user

  Permanently deletes a user from Mojo Helpdesk. This cannot be undone.

• Action
  Find assets by criteria

  Returns the assets that match a search query, such as a name, tag, serial number, location or assigned user.

• Action
  Find User by Email

  Finds a Mojo Helpdesk user by email address.

• Action
  Get asset

  Returns the details of a single asset, including its status, location, assigned users and attached files.

• Action
  Get Ticket

  Returns one Mojo Helpdesk ticket by its ID, including title, description, status, priority and assignee.

• Action
  Get User

  Returns one Mojo Helpdesk user by ID.

• Action
  List comments

  Returns the comments on a Mojo Helpdesk ticket, including staff notes.

• Action
  List ticket queues

  Returns the ticket queues in your Mojo Helpdesk account, with each queue's id, name and email settings.

• Action
  List tickets

  Returns the tickets in your Mojo Helpdesk, sorted by the field and order you choose.

• Action
  List users

  Returns the users (end users and agents) in your Mojo Helpdesk account.

• Action
  Remove tag from ticket

  Removes a tag from a ticket, identified by the tag's ID or label, and returns the ticket's remaining tags.

• Action
  Search Tickets

  Finds Mojo Helpdesk tickets matching a search query (same syntax as the web app's advanced search).

• Action
  Update asset

  Updates an existing asset in Mojo Helpdesk, changing only the fields you supply.

• Action
  Update Ticket

  Updates an existing Mojo Helpdesk ticket; only the fields you supply change.

• Action
  Update User

  Updates a Mojo Helpdesk user's details; only the fields you supply change (email cannot be changed here).

• Action
  Add attachment

  Uploads a file (up to 5 MB) and attaches it to an iÚčto document or contact.

• Action
  Add bank transaction

  Imports a new bank transaction into iÚčto. iÚčto automatically tries to match it with existing documents by variable symbol and amount.

• Action
  Add customer

  /customer - create an address-book customer.

• Action
  Add issued credit note

  /creditnote_issued - create a credit note.

• Action
  Add issued invoice

  /invoice_issued - create an issued invoice.

• Action
  Add issued proforma invoice

  Creates an issued proforma (advance) invoice in iÚčto. The invoice must have at least one item.

• Action
  Add price list item

  /price_list - create a price list item.

• Action
  Add received invoice

  /invoice_received - create a received invoice.

• Action
  Add received payment

  /payment_received - record a received payment.

• Action
  Add supplier

  Adds a supplier to the iÚčto address book.

• Action
  Delete customer

  Deletes a customer from the iÚčto address book. Fails if the customer is linked to an invoice, payment or other record.

• Action
  Delete issued invoice

  Deletes an issued invoice. Invoices linked to another record, in a closed accounting/VAT period, or sent to EET cannot be deleted.

• Action
  Get attachment

  Returns one file attachment: its name, type and size.

• Action
  Get customer

  Retrieves the full detail of one customer, including address and invoicing preferences.

• Action
  Get issued credit note

  Returns one issued credit note with its number, total and line items.

• Action
  Get issued invoice

  Retrieves the details of an issued invoice by its ID.

• Action
  Get issued invoice PDF

  Downloads the PDF of an issued invoice.

• Action
  Get issued proforma invoice

  Returns one issued proforma invoice with its number, total and line items.

• Action
  List bank accounts

  Lists the bank accounts set up in the iÚčto company.

• Action
  List customers

  Returns all customers in the iÚčto address book, optionally narrowed by name, company ID, email, VAT ID, phone, bank account, customer group or external code.

• Action
  List price list items

  Lists the items in your iÚčto price list, including hidden ones, optionally filtered by stock tracking, bar code or external code.

• Action
  List suppliers

  Lists suppliers in the iÚčto address book, optionally filtered by name, IČO, email, DIČ, VAT-payer status, phone, bank account, supplier group or external code.

• Action
  Send issued invoice by email

  Sends an issued invoice by email to the given recipients with a link to the invoice, optionally attaching the invoice PDF and delivery note PDF.

• Action
  Update customer

  Updates an existing customer in iÚčto. The customer record is overwritten with the values supplied.

• Action
  Update issued invoice

  Overwrites an issued invoice in iÚčto with the values supplied. The whole invoice is replaced, so supply every required field and the complete list of items.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.