Integration
Connect Ministry Centered Technologies and Request Tracker (RT)
When New person fires in Ministry Centered Technologies, your agent runs Create Ticket in Request Tracker (RT), or Ticket Created in Request Tracker (RT) to Add email in Ministry Centered Technologies. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Ministry Centered Technologies and Request Tracker (RT) to do together?
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Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Ministry Centered Technologies and Request Tracker (RT) can do together
From Ministry Centered Technologies to Request Tracker (RT)
When New person in Ministry Centered Technologies
then Create Ticket in Request Tracker (RT)
When Updated person in Ministry Centered Technologies
then Update ticket in Request Tracker (RT)
From Request Tracker (RT) to Ministry Centered Technologies
When Ticket Created in Request Tracker (RT)
then Add email in Ministry Centered Technologies
When Ticket Status Changed in Request Tracker (RT)
then Add note in Ministry Centered Technologies
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Ministry Centered Technologies and Request Tracker (RT)
Triggers and actions 5 triggers · 29 actions
Trigger
New personTriggered when a new person is created
Trigger
Updated personTriggered when a person is created or updated
Action
Add emailAdd an email address to a person.
Action
Add noteAdd a note to a person.
Action
Add personCreate a person.
Action
Add phone numberAdd a phone number to a person.
Action
Delete personDelete a person.
Action
Find people by criteriaReturns the people that match the specified criteria
Action
Get personGet a person by id.
Action
List notesLists the notes on a person, returning each note's id, text and category.
Action
List peopleList people.
Action
Update personUpdate a person.
Trigger
Ticket CorrespondenceTriggers when a ticket is replied to (that is, corresponded with).
Trigger
Ticket CreatedTriggers when a new Request Tracker ticket is created.
Trigger
Ticket Status ChangedTriggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
Action
Add assetCreate an asset.
Action
Add userCreate a user.
Action
Comment on a TicketAdd an internal comment to a ticket and send to any internal watchers.
Action
Create TicketCreate a new ticket in Request Tracker.
Action
Find AttachmentLocate an attachment by ID.
Action
Find TicketLocate a ticket by ID.
Action
Find TicketsIssue a query to find matching tickets.
Action
Find TransactionFind a transaction by ID
Action
Get assetRetrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
Action
Get queueGet a queue by id or name.
Action
Get userGet a user by id or name.
Action
List queuesList all queues visible to user.
Action
List ticket historyList transactions of a ticket.
Action
Reply to a TicketReply to the requestor and any internal or external watchers of a ticket.
Action
Update ticketGeneral ticket update (Owner, Priority, Queue, custom fields).
Action
Update Ticket Due DateUpdate the due date of a ticket.
Action
Update Ticket StatusUpdate the status of a ticket.
Action
Update Ticket SubjectUpdate the subject of a ticket.
Action
Update userUpdate a user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Ministry Centered Technologies and Request Tracker (RT), answered
What can start an automation from Ministry Centered Technologies?
Any of Ministry Centered Technologies's 2 triggers in the catalog, including New person and Updated person. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Request Tracker (RT) when something happens in Ministry Centered Technologies?
Any of Request Tracker (RT)'s 19 actions, including Create Ticket, Update ticket, Update Ticket Due Date and Update Ticket Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Request Tracker (RT) to Ministry Centered Technologies?
Yes. When something happens in Request Tracker (RT), your agent can act in Ministry Centered Technologies too. This page covers both directions: Request Tracker (RT)'s triggers and Ministry Centered Technologies's actions are listed here as well.
Do I have to build a connector for Ministry Centered Technologies or Request Tracker (RT)?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Ministry Centered Technologies and Request Tracker (RT) without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.