Connect MiiTel to Splynx

Both apps 63MiiTel 41Splynx 22

• Trigger
  New Meeting

  Triggers when a new meeting recording is added in MiiTel.

• Trigger
  New Phone Call

  Triggers when a new phone call is recorded in MiiTel.

• Action
  Add tags to a meeting

  Add one or more tags to a video meeting record.

• Action
  Bulk delete multiple meetings

  Delete multiple video meeting records in a single request.

• Action
  Bulk-delete phone call legs

  Delete multiple call-detail records by id; 204 on success.

• Action
  Bulk-delete phone calls

  Delete up to 100 parent phone-call records.

• Action
  Bulk get hold/unhold events

  Fetch hold/unhold events for up to 100 calls in one request ({"holds": [...]}).

• Action
  Bulk get phone call leg transcripts

  Fetch transcripts for up to 20 calls in one request ({"phrases": [...]}).

• Action
  Bulk partially update phone call legs

  Partially update multiple call-detail records, returning {"call_details": [...]}.

• Action
  Bulk update tags on multiple meetings

  Update tags on multiple video meeting records simultaneously.

• Action
  Count meeting recordings per folder

  Count accessible meeting recordings for each requested folder.

• Action
  Create a presigned URL to upload call audio

  Mint a presigned URL for (re-)uploading a call's audio recording.

• Action
  Delete a phone call leg comment

  Delete one comment from a call-detail record.

• Action
  Get a meeting

  Retrieve one video meeting record, wrapped as {"video": {...}}.

• Action
  Get a phone call

  Retrieve one parent phone call and its nested call legs.

• Action
  Get a phone call leg

  Retrieve one call-detail record, wrapped as {"call_detail": {...}}.

• Action
  Get phone call leg audio

  Stream the audio recording for one call.

• Action
  Increment playback count of a phone call leg

  Record a playback of this phone call leg; returns when it was recorded.

• Action
  List a meeting's viewers

  List the users who have played the video — paginated, most recent first.

• Action
  Record watch time for a phone call leg

  Record how many seconds of this phone call leg were played.

• Action
  Remove tags from a meeting

  Remove one tag from a video meeting record.

• Action
  Replace all tags on a phone call leg

  Replace all existing tags on a call detail with the provided list.

• Action
  Retrieve all tags assigned to a meeting

  Retrieve all tags currently assigned to a video meeting record.

• Action
  Retrieve all tags assigned to a phone call leg

  Retrieve all tags currently assigned to a call detail record.

• Action
  Retrieve a meeting recording's phrase summaries

  Retrieve the summarized transcript phrase groups of a video, by start time.

• Action
  Retrieve a meeting recording's summaries

  Retrieve a video's AI-generated and manual summaries, newest first.

• Action
  Retrieve call quality metrics for a phone call leg

  Retrieve call quality metrics for a specific call detail record.

• Action
  Retrieve dial start timestamp of a phone call leg

  Retrieve a call detail's dial_starts_at (ISO 8601); 404 if the id is unknown.

• Action
  Retrieve the comment list of a meeting recording

  Retrieve a video detail's comments, wrapped as {"video_comments": [...]}.

• Action
  Retrieve the comment list of a phone call leg

  Retrieve a call leg's comments, wrapped as {"comments": [...]}.

• Action
  Retrieve the transcript of a meeting recording

  Retrieve a video's transcript, wrapped as {"phrases": [...]}.

• Action
  Retrieve the transcript of a phone call leg

  Retrieve a call's transcript, one entry per participant track.

• Action
  Retrieve topics extracted from a meeting recording transcript

  Retrieve the list of topics extracted from a video meeting transcript.

• Action
  Search phone call legs

  Searchable list of call-detail records, one row per call leg.

• Action
  Search phone calls

  Search parent phone-call records visible to the caller.

• Action
  Swap analysis participant

  Swap which participant's data is used as the primary source for call analysis.

• Action
  Update a meeting recording summary

  Update the text of an existing summary on a video.

• Action
  Update a meeting's access permission settings

  Update the access permission of a video; returns the updated settings.

• Action
  Update an existing comment on a phone call leg

  Replace the text of one comment on a call-detail record.

• Action
  Update a transcript phrase of a phone call leg

  Correct one transcript phrase, returning the stored phrase as {"phrase": {...}}.

• Action
  Update the after-call-work end time of a phone call leg

  Update a call detail's After Call Work end timestamp (ISO 8601); 409 if already finalized.

• Action
  Add Invoice

  Create a new invoice for a customer.

• Action
  Add Payment

  Records a payment against a Splynx customer.

• Action
  Convert lead to customer

  Convert an existing CRM lead into a customer record.

• Action
  Create Bundle Service

  Creates a new bundle service.

• Action
  Create Internet Service

  Creates a new internet service.

• Action
  Create Ticket

  Creates a new support ticket in Splynx, optionally with an opening message.

• Action
  Delete Bundle Service

  Deletes a bundle service.

• Action
  Delete Customer

  Deletes a customer in Splynx by ID.

• Action
  Delete Internet Service

  Deletes an Internet service from a Splynx customer.

• Action
  Get Invoice

  Retrieve a single invoice by ID.

• Action
  Get Ticket

  Retrieves a single Splynx support ticket by its ID.

• Action
  List Invoices

  List all invoices, optionally filtered by customer.

• Action
  List Payments

  Lists every payment recorded in the Splynx account.

• Action
  List Tickets

  Lists all support tickets in the Splynx account.

• Action
  Retrieve Bundle Service Info

  Retrieves bundle service info.

• Action
  Retrieve Customer Info

  Retrieves a Splynx customer by ID, including its contacts, labels and additional fields.

• Action
  Retrieve Internet Service Info

  Retrieves internet service info.

• Action
  Search Customer With Query

  Returns the Splynx customers whose attributes exactly match every search value you supply.

• Action
  Update Bundle Service

  Updates a customer's bundle service in Splynx: its description and, optionally, the login or description of Internet services inside the bundle.

• Action
  Update Customer

  Updates an existing Splynx customer. Only the fields you fill in are changed; blank fields are left as they are.

• Action
  Update Internet Service

  Updates an existing Internet service on a Splynx customer.

• Action
  Update Ticket

  Updates an existing Splynx support ticket's subject or status, optionally without notifying the customer or administrators.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.