Integration
Connect Microsoft Entra ID and SysAid
When New Group fires in Microsoft Entra ID, your agent runs Add Service Record Note in SysAid, or New Service Record in SysAid to Add User to Group in Microsoft Entra ID. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Microsoft Entra ID and SysAid to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Microsoft Entra ID and SysAid can do together
From Microsoft Entra ID to SysAid
When New Group in Microsoft Entra ID
then Add Service Record Note in SysAid
From SysAid to Microsoft Entra ID
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Microsoft Entra ID and SysAid
Triggers and actions 4 triggers · 30 actions
- New Group
Triggers when a new group is created in your Microsoft Entra ID directory.
- New User
Triggers when a new user is created in your Microsoft Entra ID directory.
- Add User to Group
Adds a user as a member of a group in your Microsoft Entra ID directory.
- Create Group
Creates a new security group or Microsoft 365 group in your Microsoft Entra ID directory.
- Create User
Creates a new user in your Microsoft Entra ID directory with a starting password.
- Delete Group
Deletes a group from your Microsoft Entra ID directory.
- Delete User
Deletes a user from your Microsoft Entra ID directory. Deleted users can be restored for 30 days.
- Disable User
Disables an existing user's account so they can no longer sign in. The user and their data are kept.
- Find Group
Returns the groups whose name matches the name you give, either exactly or by how it starts, plus the first match on its own.
- Find User
Finds a user in your Microsoft Entra ID directory whose email address or sign-in name matches the one you give. Returns nothing when no user matches.
- Get Group
Fetches a group by ID. An error occurs if the group is not found.
- Get User
Returns a user's profile from your Microsoft Entra ID directory by object ID or sign-in name.
- List Group Members
Returns all direct members of a group: users, nested groups, devices and service principals.
- Remove User from Group
Removes a user from a group in your Microsoft Entra ID directory.
- Update Group
Updates the name, description or settings of a group in your Microsoft Entra ID directory. Fields left blank are not changed.
- Update User
Updates the profile details of an existing user in your Microsoft Entra ID directory. Fields left blank are not changed.
- New Service Record
Triggers when a new service record (incident or request) is created in SysAid.
- Service Record Updated
Triggers when a service record (incident or request) is updated in SysAid.
- Add Service Record Note
Adds a note to a SysAid service record.
- Create Company
Creates a new company in SysAid.
- Create End User
Creates a new end user in SysAid.
- Create Service Record
Creates a new service record (incident or request) in SysAid and returns it.
- Delete Service Record
Permanently deletes a SysAid service record.
- Get Agent
Returns one SysAid agent by ID.
- Get Company
Returns one SysAid company by ID.
- Get End User
Returns one SysAid end user by ID.
- Get Service Record
Returns one SysAid service record by its ID.
- List Agents
Returns a page of SysAid agents.
- List Companies
Returns a page of companies in SysAid.
- List End Users
Returns a page of SysAid end users.
- List Groups
Returns a page of SysAid groups.
- Resolve Service Record
Resolves a SysAid service record with a solution.
- Search Service Records
Finds SysAid service records matching a text search, newest first.
- Update Service Record
Updates fields on an existing SysAid service record, such as its status, priority, assignee or description.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Microsoft Entra ID and SysAid, answered
What can start an automation from Microsoft Entra ID?
Any of Microsoft Entra ID's 2 triggers in the catalog, including New Group and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SysAid when something happens in Microsoft Entra ID?
Any of SysAid's 16 actions, including Create Company, Create End User, Create Service Record and Update Service Record. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SysAid to Microsoft Entra ID?
Yes. When something happens in SysAid, your agent can act in Microsoft Entra ID too. This page covers both directions: SysAid's triggers and Microsoft Entra ID's actions are listed here as well.
Do I have to build a connector for Microsoft Entra ID or SysAid?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Microsoft Entra ID and SysAid without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.