Integration
Connect Microsoft Entra ID to LiveChat
When New Group fires in Microsoft Entra ID, your agent runs Create Group in LiveChat. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Microsoft Entra ID and LiveChat to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Microsoft Entra ID can start in LiveChat
When New Group in Microsoft Entra ID
then Create Group in LiveChat
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Microsoft Entra ID and LiveChat
Triggers and actions 2 triggers · 34 actions
- New Group
Triggers when a new group is created in your Microsoft Entra ID directory.
- New User
Triggers when a new user is created in your Microsoft Entra ID directory.
- Add User to Group
Adds a user as a member of a group in your Microsoft Entra ID directory.
- Create Group
Creates a new security group or Microsoft 365 group in your Microsoft Entra ID directory.
- Create User
Creates a new user in your Microsoft Entra ID directory with a starting password.
- Delete Group
Deletes a group from your Microsoft Entra ID directory.
- Delete User
Deletes a user from your Microsoft Entra ID directory. Deleted users can be restored for 30 days.
- Disable User
Disables an existing user's account so they can no longer sign in. The user and their data are kept.
- Find Group
Returns the groups whose name matches the name you give, either exactly or by how it starts, plus the first match on its own.
- Find User
Finds a user in your Microsoft Entra ID directory whose email address or sign-in name matches the one you give. Returns nothing when no user matches.
- Get Group
Fetches a group by ID. An error occurs if the group is not found.
- Get User
Returns a user's profile from your Microsoft Entra ID directory by object ID or sign-in name.
- List Group Members
Returns all direct members of a group: users, nested groups, devices and service principals.
- Remove User from Group
Removes a user from a group in your Microsoft Entra ID directory.
- Update Group
Updates the name, description or settings of a group in your Microsoft Entra ID directory. Fields left blank are not changed.
- Update User
Updates the profile details of an existing user in your Microsoft Entra ID directory. Fields left blank are not changed.
- Create Agent
Create a new agent (Configuration API).
- Create Customer
Create a customer record (Agent Chat API).
- Create Group
Create a new group/department (Configuration API).
- Deactivate Chat
Deactivate (close) an active chat (Agent Chat API).
- Delete Agent
Delete an agent by login/email (Configuration API).
- Delete Group
Delete a group/department by id (Configuration API).
- Get Agent
Get a single agent by login/email (Configuration API).
- Get Chat
Get a chat with its threads (Agent Chat API).
- Get Customer
Returns a customer by id: name, email, state and visit statistics.
- List Agents
List all agents on the LiveChat account (Configuration API).
- List Archives
List archived (finished) chats (Agent Chat API).
- List Chats
List chats (active and inactive) accessible to the requester (Agent Chat API).
- List Groups
List all groups (departments) on the account (Configuration API).
- Send Message
Send a text message into a chat (Agent Chat API send_event).
- Start Chat
Start a new chat (Agent Chat API).
- Tag Chat Thread
Add a tag to a chat thread (Agent Chat API).
- Transfer Chat
Transfer a chat to an agent or group (Agent Chat API).
- Update Agent
Update an existing agent (Configuration API).
- Update Customer
Update a customer record (Agent Chat API).
- Update Group
Update a group/department (Configuration API).
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Microsoft Entra ID and LiveChat, answered
What can start an automation from Microsoft Entra ID?
Any of Microsoft Entra ID's 2 triggers in the catalog, including New Group and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in LiveChat when something happens in Microsoft Entra ID?
Any of LiveChat's 20 actions, including Create Agent, Create Customer, Create Group and Send Message. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from LiveChat to Microsoft Entra ID?
LiveChat has no triggers in the catalog today, so automations start in Microsoft Entra ID. If you need the other direction, ask: your agent reads LiveChat's API documentation and adds it.
Do I have to build a connector for Microsoft Entra ID or LiveChat?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Microsoft Entra ID and LiveChat without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.