--- title: "Connect MemberSpace and Request Tracker (RT) - APIANT.ai" description: "When \"Created Member Profile\" fires in MemberSpace, your agent runs \"Create Ticket\" in Request Tracker (RT)." canonical: "https://apiant.ai/connect/memberspace-to-request-tracker-rt" --- # Connect MemberSpace and Request Tracker (RT) When **Created Member Profile** fires in [MemberSpace](https://apiant.ai/connections/memberspace), your agent runs **Create Ticket** in [Request Tracker (RT)](https://apiant.ai/connections/request-tracker-rt), or **Ticket Created** in Request Tracker (RT) to **List member events** in MemberSpace. Describe the whole flow and it is built, tested on every scenario and kept running. MemberSpace **5** triggers MemberSpace **10** actions Request Tracker (RT) **3** triggers Request Tracker (RT) **19** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want MemberSpace and Request Tracker (RT) to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What MemberSpace and Request Tracker (RT) can do together ### From MemberSpace to Request Tracker (RT) - When **Created Member Profile** in MemberSpace then **Create Ticket** in Request Tracker (RT) - When **New member event** in MemberSpace then **Update ticket** in Request Tracker (RT) ### From Request Tracker (RT) to MemberSpace - When **Ticket Created** in Request Tracker (RT) then **List member events** in MemberSpace - When **Ticket Status Changed** in Request Tracker (RT) then **Find Member** in MemberSpace Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with MemberSpace and Request Tracker (RT) ## Triggers and actions 8 triggers · 29 actions - Trigger **Canceled Membership** Triggers when a member cancels a membership plan (sets it to cancel) or a plan is removed from a member. - Trigger **Created Member Profile** Triggers when a new member signs up on your MemberSpace site, returning the member's profile. - Trigger **New member event** Triggers when a new activity event is recorded for a member, such as a log in, plan added, plan upgraded or card updated. - Trigger **New Membership** Triggers when a member is enrolled on a plan in your MemberSpace site, returning the new membership with its plan, status and billing details. - Trigger **Updated Member Profile** Triggers when a member's profile changes — their name, email, status, profile image or custom signup field answers. - Action **Find Member** Returns up to 100 members on your MemberSpace site that match the email, name, status, signup date or custom signup field answer you specify. - Action **Get plan** Returns a single membership plan from your MemberSpace site, including its name, status, type, pricing and expiration settings. - Action **List content views** Returns records of members viewing your Content Library content, optionally filtered by member, content item and view date. - Action **List coupon redemptions** Returns the members who redeemed a coupon, most recent first, with the membership and plan it was applied to. - Action **List coupons** Returns the discount coupons on your MemberSpace site, ordered by id. Optionally narrow the list to coupons with a specific code. - Action **List custom signup fields** Returns the custom signup fields defined on your MemberSpace site, including each field's id. - Action **List member events** Returns activity events recorded for your members, such as logins, plan changes and charges, optionally filtered by member, event type and date range. - Action **List memberships** Returns the memberships on your MemberSpace site, optionally filtered by plan, member, status, and creation, renewal or expiration date. - Action **List plans** Returns the active (non-archived) membership plans on your MemberSpace site, optionally filtered by plan type and status. - Action **List sites** Returns the MemberSpace sites your API key can access, with each site's name, domain, currency, locale and member counts. - Trigger **Ticket Correspondence** Triggers when a ticket is replied to (that is, corresponded with). - Trigger **Ticket Created** Triggers when a new Request Tracker ticket is created. - Trigger **Ticket Status Changed** Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status. - Action **Add asset** Create an asset. - Action **Add user** Create a user. - Action **Comment on a Ticket** Add an internal comment to a ticket and send to any internal watchers. - Action **Create Ticket** Create a new ticket in Request Tracker. - Action **Find Attachment** Locate an attachment by ID. - Action **Find Ticket** Locate a ticket by ID. - Action **Find Tickets** Issue a query to find matching tickets. - Action **Find Transaction** Find a transaction by ID - Action **Get asset** Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields. - Action **Get queue** Get a queue by id or name. - Action **Get user** Get a user by id or name. - Action **List queues** List all queues visible to user. - Action **List ticket history** List transactions of a ticket. - Action **Reply to a Ticket** Reply to the requestor and any internal or external watchers of a ticket. - Action **Update ticket** General ticket update (Owner, Priority, Queue, custom fields). - Action **Update Ticket Due Date** Update the due date of a ticket. - Action **Update Ticket Status** Update the status of a ticket. - Action **Update Ticket Subject** Update the subject of a ticket. - Action **Update user** Update a user. ## Each app on its own - [ **MemberSpace** MemberSpace allows you to turn any part of your website into members-only with just a few clicks.](https://apiant.ai/connections/memberspace) - [ **Request Tracker (RT)** Request Tracker (RT) is an open-source, enterprise-grade ticketing system.](https://apiant.ai/connections/request-tracker-rt) Reviews ## What our customers say ## More from MemberSpace - [ **MemberSpace to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/memberspace-to-salesforce) - [ **MemberSpace to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/memberspace-to-slack) - [ **MemberSpace to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/memberspace-to-stripe) - [ **MemberSpace to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/memberspace-to-shopify) - [ **MemberSpace to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/memberspace-to-quickbooks-online) - [ **MemberSpace to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/memberspace-to-pipedrive) ## More into Request Tracker (RT) - [ **HubSpot to Request Tracker (RT)** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-request-tracker-rt) - [ **Google Sheets to Request Tracker (RT)** Google Sheets](https://apiant.ai/connect/google-sheets-to-request-tracker-rt) - [ **Gmail to Request Tracker (RT)** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-request-tracker-rt) - [ **Google Calendar to Request Tracker (RT)** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-request-tracker-rt) - [ **Google Drive to Request Tracker (RT)** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-request-tracker-rt) - [ **Mailchimp to Request Tracker (RT)** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-request-tracker-rt) Questions ## MemberSpace and Request Tracker (RT), answered ### ### What can start an automation from MemberSpace? Any of MemberSpace's 5 triggers in the catalog, including Created Member Profile, New member event, New Membership and Updated Member Profile. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Request Tracker (RT) when something happens in MemberSpace? Any of Request Tracker (RT)'s 19 actions, including Create Ticket, Update ticket, Update Ticket Due Date and Update Ticket Status. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Request Tracker (RT) to MemberSpace? Yes. When something happens in Request Tracker (RT), your agent can act in MemberSpace too. This page covers both directions: Request Tracker (RT)'s triggers and MemberSpace's actions are listed here as well. ### ### Do I have to build a connector for MemberSpace or Request Tracker (RT)? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use MemberSpace and Request Tracker (RT) without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.