Connect McTime and Syncro

Both apps 32McTime 17Syncro 15

• Trigger
  New Organization

  Triggered when a new organization is created in McTime.

• Action
  Add Assignment

  Adds a user to an organization with a role (or edits an existing assignment when an Assignment ID is given) in McTime.

• Action
  Add User

  Create (or edit, per vendor's add-or-edit semantics) a user.

• Action
  Create Client

  Creates a new client (an organization of type "client") in McTime.

• Action
  Create Organization

  Creates a new organization (project, client, branch, etc.) in McTime.

• Action
  Create Project

  Creates a new project in McTime. Projects are McTime organization units of type "project" that time entries can be booked against.

• Action
  Delete User

  Deletes a McTime user by ID. All of the user's time entries and payroll results are deleted too.

• Action
  Find Client

  Returns up to 50 McTime clients whose name contains the specified text.

• Action
  Find Organization

  Returns up to 50 organizations whose name contains the specified text.

• Action
  Find Project

  Returns up to 50 McTime projects whose name contains the specified text.

• Action
  Get Time Entry

  Retrieve a single McTime time entry by its ID.

• Action
  Get User

  Retrieves a single McTime user by id, including roles, address, export ids and employment details.

• Action
  List Assignments

  Lists a McTime user's assignments to organizations, grouped by role.

• Action
  List Time Entries

  Retrieve time entries within a date range, optionally filtered by user IDs.

• Action
  List Users

  Retrieves the users the authenticated McTime user is allowed to see, optionally filtered by user ids, organization, role and active status. Returns at most 20 users per page.

• Action
  Start Clocking

  Starts a running clock (stopwatch) for a McTime user. One user can have only one running clock at a time.

• Action
  Stop Clocking

  Stops the running McTime clock for a user, turning it into a normal time entry.

• Trigger
  New Customer

  Triggers when a new customer is created in Syncro.

• Trigger
  New Invoice

  Triggers when a new invoice is created in Syncro.

• Trigger
  New RMM Alert

  Triggers when a new RMM alert is raised on a monitored asset in Syncro.

• Trigger
  Ticket Status Changed

  Triggers when a Syncro ticket moves to a different status.

• Action
  Create Appointment

  Creates an appointment in Syncro, optionally linked to a customer, ticket and technicians.

• Action
  Create Contact

  Creates a contact under an existing Syncro customer.

• Action
  Create Customer

  Creates a new customer in Syncro with contact details, address, and notification preferences.

• Action
  Create Estimate

  Creates an estimate for a customer in Syncro, optionally with line items.

• Action
  Create Lead

  Creates a new lead in Syncro with the contact details and optional ticket information you provide.

• Action
  Create Ticket

  Creates a ticket for a customer in Syncro.

• Action
  Create Ticket Timer Entry

  Logs a time entry against a Syncro ticket, recording when work started and ended (or how long it took) and any notes.

• Action
  Find Customer

  Finds customers by search text, email, name, business name or ID and returns the matching customers.

• Action
  Update Contact

  Updates an existing contact in Syncro, changing its name, address, email, phone and other details.

• Action
  Update Customer

  Updates an existing customer in Syncro. Only the fields you fill in are changed.

• Action
  Update Ticket

  Updates an existing Syncro ticket's subject, status, assignment, dates and other details. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.