Integration
Connect Mateo and Mojo Helpdesk
When Contact Created fires in Mateo, your agent runs Add Comment to Ticket in Mojo Helpdesk, or New Ticket in Mojo Helpdesk to Add Contact to List in Mateo. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Mateo and Mojo Helpdesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Mateo and Mojo Helpdesk can do together
From Mateo to Mojo Helpdesk
When Contact Created in Mateo
then Add Comment to Ticket in Mojo Helpdesk
From Mojo Helpdesk to Mateo
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Mateo and Mojo Helpdesk
Triggers and actions 10 triggers · 53 actions
- Contact Created
Triggers when a new contact is created in hellomateo.
- Contact Details Updated
Triggers when a contact is created or its details are updated.
- Inbound Message
Triggers when a new inbound message arrives from a contact.
- New Appointment
Triggers when a new appointment is created.
- New Conversation
Triggers when a new conversation starts.
- New Deal
Triggers when a new deal is created.
- Add Contact to List
Adds a contact to a contact list.
- Add Conversation Comment
Adds an internal comment to a conversation.
- Assign Conversation
Assigns a conversation to an employee or agent.
- Close Conversation
Closes a conversation.
- Create Appointment
Creates an appointment for a contact.
- Create Contact Details
Creates a new contact with name, address and external IDs.
- Create Contact List
Creates a contact list.
- Create Deal
Creates a deal for a contact.
- Delete Contact
Deletes a contact.
- Delete Deal
Deletes a deal.
- Find Channel
Returns the messaging channels (WhatsApp, SMS, email and others) in the account.
- Find Contact
Finds one contact by exactly one locator: email, phone number, external ID or social ID.
- Find Contact Details
Returns a contact by its hellomateo ID.
- Find Custom Field
Returns the custom fields defined in the account.
- Find Message
Returns a message by its ID.
- Find Template
Returns the message templates in the account.
- Format a Phone Number
Formats a phone number to E.164.
- Get Appointment
Returns an appointment by ID.
- Get Conversation
Returns a conversation by ID.
- Get Deal
Returns a deal by ID.
- List Contact Lists
Returns the contact lists in the account.
- List Contacts
Returns contacts, optionally filtered by external ID or last update time.
- List Employees
Returns the employees in the organisation.
- Open Conversation
Reopens a closed conversation.
- Remove Contact from List
Removes a contact from a contact list.
- Send Template Message
Sends a template message to a contact on a hellomateo channel.
- Send Text Message
Sends a free-text message to a contact on a hellomateo channel.
- Start Journey
Starts a journey for a contact, matching or creating the contact by external ID.
- Update Contact Details
Updates an existing contact's name, address and other details.
- Update Deal
Updates a deal's name, status, value or assignee.
- New Ticket
Triggers when a new ticket is created in Mojo Helpdesk.
- New Ticket With Due On
Triggers when a new Mojo Helpdesk ticket that has a due date is created.
- New Ticket With Scheduled On
Triggers when a new Mojo Helpdesk ticket that has a scheduled date is created.
- New User
Triggers when a new user is created in Mojo Helpdesk.
- Add asset
Creates a new asset in Mojo Helpdesk Asset Management and returns the created asset.
- Add Comment to Ticket
Adds a public comment to a Mojo Helpdesk ticket.
- Add Staff Note to Ticket
Adds an internal staff-only note to a Mojo Helpdesk ticket.
- Add Tag to Ticket
Adds a tag to a Mojo Helpdesk ticket, creating the tag if it does not exist.
- Add task to ticket
Creates a task on a ticket, with optional notes, due date, assignee and completion status.
- Create Ticket
Creates a new ticket in Mojo Helpdesk and returns it.
- Create User
Creates a new user in Mojo Helpdesk.
- Delete ticket
Permanently deletes a ticket, including its comments and attachments.
- Delete user
Permanently deletes a user from Mojo Helpdesk. This cannot be undone.
- Find assets by criteria
Returns the assets that match a search query, such as a name, tag, serial number, location or assigned user.
- Find User by Email
Finds a Mojo Helpdesk user by email address.
- Get asset
Returns the details of a single asset, including its status, location, assigned users and attached files.
- Get Ticket
Returns one Mojo Helpdesk ticket by its ID, including title, description, status, priority and assignee.
- Get User
Returns one Mojo Helpdesk user by ID.
- List comments
Returns the comments on a Mojo Helpdesk ticket, including staff notes.
- List ticket queues
Returns the ticket queues in your Mojo Helpdesk account, with each queue's id, name and email settings.
- List tickets
Returns the tickets in your Mojo Helpdesk, sorted by the field and order you choose.
- List users
Returns the users (end users and agents) in your Mojo Helpdesk account.
- Remove tag from ticket
Removes a tag from a ticket, identified by the tag's ID or label, and returns the ticket's remaining tags.
- Search Tickets
Finds Mojo Helpdesk tickets matching a search query (same syntax as the web app's advanced search).
- Update asset
Updates an existing asset in Mojo Helpdesk, changing only the fields you supply.
- Update Ticket
Updates an existing Mojo Helpdesk ticket; only the fields you supply change.
- Update User
Updates a Mojo Helpdesk user's details; only the fields you supply change (email cannot be changed here).
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Mateo
Mateo to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Mateo to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Mateo to StripeStripe is a payment processing platform for online businesses.
Mateo to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
Mateo to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
Mateo to PipedrivePipedrive is a sales CRM and pipeline management tool.
More into Mojo Helpdesk
HubSpot to Mojo HelpdeskHubSpot is your all-in-one stop for all of your marketing software needs.
Google Sheets to Mojo HelpdeskGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to Mojo HelpdeskGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to Mojo HelpdeskGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to Mojo HelpdeskGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
Mailchimp to Mojo HelpdeskMailchimp marketing automation and email platform.
Questions
Mateo and Mojo Helpdesk, answered
What can start an automation from Mateo?
Any of Mateo's 6 triggers in the catalog, including Contact Created, Contact Details Updated, New Appointment and New Conversation. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Mojo Helpdesk when something happens in Mateo?
Any of Mojo Helpdesk's 23 actions, including Create Ticket, Create User, Update asset and Update Ticket. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Mojo Helpdesk to Mateo?
Yes. When something happens in Mojo Helpdesk, your agent can act in Mateo too. This page covers both directions: Mojo Helpdesk's triggers and Mateo's actions are listed here as well.
Do I have to build a connector for Mateo or Mojo Helpdesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Mateo and Mojo Helpdesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.