Connect ManyContacts and MyDesk

Both apps 50ManyContacts 30MyDesk 20

• Trigger
  Contact Created

  Triggers when a new contact appears in ManyContacts.

• Action
  Add Contact Custom Field

  Creates or updates one custom field value on a ManyContacts contact.

• Action
  Add Contact Tag

  Adds a tag to a ManyContacts contact and returns the contact with its tags.

• Action
  Add Contact Tag by Name

  Adds a tag by name to the ManyContacts contact with a phone number, creating the tag and the contact if they do not exist.

• Action
  Add Contact to Team

  Adds a ManyContacts contact to a team and returns the contact.

• Action
  Add Internal Note Contact

  Adds an internal note to a contact's conversation in ManyContacts; the note is not sent to the customer.

• Action
  Assign Contact

  Assigns a ManyContacts contact to a user (agent) and returns the updated contact.

• Action
  Close Conversation

  Closes a ManyContacts contact's conversation and returns the updated contact.

• Action
  Contact Create or Update

  Creates a ManyContacts contact for a phone number, or updates the existing one's name, email, notes and conversation status.

• Action
  Create Contact

  Creates a ManyContacts contact from a phone number, or returns the existing contact with that number.

• Action
  Create Tag

  Creates a ManyContacts tag with a name and optional color.

• Action
  Delete Tag

  Deletes a ManyContacts tag.

• Action
  Find Contact by Phone

  Finds a ManyContacts contact by phone number. Returns empty fields when no contact has that number.

• Action
  Get Contact

  Returns a ManyContacts contact by its ID, including name, phone number, email, conversation status, custom fields and tags.

• Action
  List Contacts

  Returns ManyContacts contacts, optionally filtered by assignment, closed status, assigned users or tags.

• Action
  List Tags

  Returns ManyContacts tags, optionally filtered by part of the name.

• Action
  List Teams

  Returns the ManyContacts organization's teams with their members.

• Action
  List Templates

  Returns the approved, visible WhatsApp templates in ManyContacts.

• Action
  List Users

  Returns the ManyContacts organization's users (agents), including whether each is an AI agent.

• Action
  Move Contact to Stage

  Moves the ManyContacts contact with a phone number to a stage of the default pipeline, by the stage's position.

• Action
  Open Conversation

  Reopens a ManyContacts contact's conversation and returns the updated contact.

• Action
  Remove Contact from Team

  Removes a ManyContacts contact from a team and returns the contact.

• Action
  Remove Contact Tag

  Removes a tag from a ManyContacts contact and returns the contact with its remaining tags.

• Action
  Send Interactive Message

  Sends a WhatsApp message with 1-3 reply buttons, or an option list for 4-10 choices, to a contact who wrote within the last 24 hours.

• Action
  Send Template Message

  Sends a Meta-approved WhatsApp template to a phone number, filling its header, body and button variables.

• Action
  Send WhatsApp Message

  Sends a WhatsApp text message to a contact by phone number or contact ID. A contact is created if the number is new.

• Action
  Start Chatbot

  Sends the chatbot's first message to a ManyContacts contact.

• Action
  Unassign Contact

  Removes the user assignment from a ManyContacts contact and returns the updated contact.

• Action
  Update Contact

  Updates a ManyContacts contact's name, phone number, email, notes, conversation status or lock.

• Action
  Update Tag

  Renames or recolors a ManyContacts tag.

• Trigger
  New Appointment

  Triggered when a new appointment is created in MyDesk.

• Trigger
  New Company

  Triggers when a new company is created in MyDesk.

• Trigger
  New Contact

  Triggers when a new contact is created in MyDesk.

• Trigger
  New Opportunity

  Triggered when a new opportunity is created in MyDesk.

• Trigger
  New Task

  Triggered when a new task is created in MyDesk.

• Trigger
  Task Completed

  Triggers when a task is marked as completed in MyDesk.

• Trigger
  Task Overdue

  Triggers when an open task passes its planned date without being completed.

• Action
  Create Address

  Creates a new address in MyDesk and links it to a company, country and address type. Returns the new address's ids.

• Action
  Create Company

  Creates a new company (account) in MyDesk and returns its id.

• Action
  Create Contact

  Creates a new contact in MyDesk and links it to a company. Returns the new contact's MyDesk id and your own id.

• Action
  Create Task

  Creates a new task in MyDesk and returns its id.

• Action
  Find Contact

  Returns the MyDesk contacts that match the name, email address, your own identifier or filter you supply.

• Action
  Find Country

  Returns the countries in your MyDesk environment that match a name, your own identifier or an extra condition.

• Action
  Find Opportunity

  Returns the opportunities in MyDesk that match your own identifier or a filter condition.

• Action
  Find Representative

  Returns the representatives in MyDesk that match the name, your own identifier or filter you specify.

• Action
  Find Task

  Returns the MyDesk tasks that match your identifier, subject or filter condition.

• Action
  Update Company

  Updates an existing company in MyDesk by its id. Only the fields you fill in change; everything else keeps its current value.

• Action
  Update Contact

  Updates an existing contact in MyDesk, changing only the fields you fill in and keeping the rest as they are.

• Action
  Update Opportunity

  Updates an existing opportunity in MyDesk by its id, changing only the values you supply and keeping everything else on the record.

• Action
  Update Task

  Updates an existing task by its MyDesk id, changing only the fields you fill in and returning the updated task.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.