--- title: "Connect Manychat and OpsGenie - APIANT.ai" description: "When \"New or Updated Custom Field\" fires in Manychat, your agent runs \"Add note to alert\" in OpsGenie." canonical: "https://apiant.ai/connect/manychat-to-opsgenie" --- # Connect Manychat and OpsGenie When **New or Updated Custom Field** fires in [Manychat](https://apiant.ai/connections/manychat), your agent runs **Add note to alert** in [OpsGenie](https://apiant.ai/connections/opsgenie), or **New alert** in OpsGenie to **Add Tag to User** in Manychat. Describe the whole flow and it is built, tested on every scenario and kept running. Manychat **1** trigger Manychat **17** actions OpsGenie **1** trigger OpsGenie **14** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Manychat and OpsGenie to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Manychat and OpsGenie can do together ### From Manychat to OpsGenie - When **New or Updated Custom Field** in Manychat then **Add note to alert** in OpsGenie - When **New or Updated Custom Field** in Manychat then **Create Alert** in OpsGenie ### From OpsGenie to Manychat - When **New alert** in OpsGenie then **Add Tag to User** in Manychat - When **New alert** in OpsGenie then **Add custom field** in Manychat Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Manychat and OpsGenie ## Triggers and actions 2 triggers · 31 actions - Trigger **New or Updated Custom Field** Triggers when a subscriber custom field is created on the Manychat page, or an existing one's name, type or description changes. - Action **Add custom field** Creates a new subscriber custom field on your Manychat page, with the name, data type and description you choose. - Action **Add tag** Creates a new tag on your Manychat page. - Action **Add Tag to User** Adds one of your Manychat page's tags to a subscriber. - Action **Create Subscriber** Creates a new Manychat subscriber (contact) from a name plus an email, phone or WhatsApp number, and returns the created subscriber. - Action **Delete tag** Deletes a tag from your Manychat page and removes it from every subscriber that has it. This cannot be undone. - Action **Find User by Custom Field** Returns up to 100 Manychat subscribers whose Text or Number custom user field holds the value you specify, most recently updated first. - Action **Find User by ID** Returns the full profile of one Manychat subscriber by their subscriber ID, including contact details, tags and custom field values. - Action **Find User by Name** Returns up to 100 subscribers whose full name matches the name you specify. - Action **Get page info** Returns details of the connected Manychat page: its id, name, category, avatar, username, about text, description, Pro status and timezone. - Action **List custom fields** Returns every subscriber custom field defined on the Manychat page, with each field's id, name, type and description. - Action **List flows** Returns all automations (flows) on the connected Manychat page, along with the folders they are organized in. - Action **List tags** Returns every tag defined on your Manychat page, with each tag's id and name. - Action **Remove Tag From User** Removes a tag from a Manychat subscriber (contact). - Action **Send flow** Sends one of your Manychat automations (flows) to a subscriber. - Action **Set bot field** Sets the value of a Manychat bot field (an account-wide field shared by all subscribers). - Action **Set Custom Field** Sets the value of one custom user field on a Manychat subscriber. - Action **Update subscriber** Updates an existing Manychat subscriber's name, phone, email, gender and opt-in consent, and returns the updated subscriber record. - Trigger **New alert** Triggers when a new alert is created in OpsGenie, optionally limited to alerts matching a search query. - Action **Acknowledge alert** Acknowledges an OpsGenie alert, optionally adding a note. The request is processed asynchronously and returns a request id. - Action **Add note to alert** Adds a note to an existing OpsGenie alert. The note is processed asynchronously; the returned request id can be used to check its status. - Action **Assign alert** Assigns an OpsGenie alert to a user as its owner. - Action **Close alert** Closes an OpsGenie alert identified by its id, tiny id or alias. Closing is processed asynchronously and returns a request id. - Action **Close incident** Closes an OpsGenie incident, optionally adding a note. - Action **Create Alert** Creates a new alert in OpsGenie with a message, optional priority, responders, tags and custom details. - Action **Delete alert** Deletes an OpsGenie alert by its id, tiny id or alias. The deletion is processed asynchronously and returns a request id. - Action **Get alert** Returns a single OpsGenie alert, looked up by its id, tiny id or alias. - Action **Get incident** Returns an OpsGenie incident by its id or tiny id, including its message, status, priority, responders, tags and custom properties. - Action **List alerts** Returns alerts in your OpsGenie account, optionally filtered by a search query or a saved search, and sorted by the field you choose. - Action **List incidents** Returns incidents matching a search query, sorted as requested. - Action **List schedules** Returns all on-call schedules in the OpsGenie account, optionally with their rotations. - Action **List teams** Returns all teams in the OpsGenie account, with each team's id, name and description. - Action **List users** Returns the users in your Opsgenie account, optionally filtered by a search query and sorted. ## Each app on its own - [ **Manychat** Manychat is an all-in-one Messenger Marketing platform.](https://apiant.ai/connections/manychat) - [ **OpsGenie** OpsGenie extends IT Operations Management to mobile devices.](https://apiant.ai/connections/opsgenie) Reviews ## What our customers say ## More from Manychat - [ **Manychat to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/manychat-to-salesforce) - [ **Manychat to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/manychat-to-slack) - [ **Manychat to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/manychat-to-stripe) - [ **Manychat to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/manychat-to-shopify) - [ **Manychat to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/manychat-to-quickbooks-online) - [ **Manychat to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/manychat-to-pipedrive) ## More into OpsGenie - [ **HubSpot to OpsGenie** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-opsgenie) - [ **Google Sheets to OpsGenie** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-opsgenie) - [ **Gmail to OpsGenie** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-opsgenie) - [ **Google Calendar to OpsGenie** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-opsgenie) - [ **Google Drive to OpsGenie** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-opsgenie) - [ **Mailchimp to OpsGenie** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-opsgenie) Questions ## Manychat and OpsGenie, answered ### ### What can start an automation from Manychat? Any of Manychat's 1 trigger in the catalog, including New or Updated Custom Field. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in OpsGenie when something happens in Manychat? Any of OpsGenie's 14 actions, including Create Alert, Acknowledge alert, Add note to alert and Assign alert. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from OpsGenie to Manychat? Yes. When something happens in OpsGenie, your agent can act in Manychat too. This page covers both directions: OpsGenie's triggers and Manychat's actions are listed here as well. ### ### Do I have to build a connector for Manychat or OpsGenie? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Manychat and OpsGenie without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.