Integration
Connect ManageEngine ServiceDesk Plus Cloud to Watchmode
When New Problem fires in ManageEngine ServiceDesk Plus Cloud, your agent runs Find titles by criteria in Watchmode. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want ManageEngine ServiceDesk Plus Cloud and Watchmode to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What ManageEngine ServiceDesk Plus Cloud can start in Watchmode
When New Problem in ManageEngine ServiceDesk Plus Cloud
then Find titles by criteria in Watchmode
When Trigger in ManageEngine ServiceDesk Plus Cloud
then Get episode in Watchmode
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with ManageEngine ServiceDesk Plus Cloud and Watchmode
Triggers and actions 2 triggers · 28 actions
Trigger
New ProblemTriggers when a new problem is created in ServiceDesk Plus Cloud.
Trigger
TriggerTriggers when a request is created or updated in ServiceDesk Plus Cloud.
Action
Add problemCreates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.
Action
Add request noteAdds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.
Action
Add request taskAdds a task to an existing request in ServiceDesk Plus Cloud.
Action
Add request worklogAdds a worklog (time spent by a technician) to a ServiceDesk Plus request.
Action
Create RequestCreates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.
Action
Delete requestDeletes a request from ServiceDesk Plus Cloud.
Action
Find RequestFinds service desk requests whose chosen field matches a value, returning the matching requests.
Action
Get problemReturns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.
Action
Get requestReturns a single service desk request by its id, including its custom field values.
Action
Get request noteReturns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.
Action
Get request taskReturns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.
Action
Get request worklogReturns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.
Action
Invoke API CallCalls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.
Action
Update problemUpdates an existing problem in ServiceDesk Plus, changing only the fields you fill in.
Action
Update RequestUpdates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.
Action
Find titles by criteriaFinds Watchmode titles (and optionally people) by name, IMDB ID or TMDB ID, returning their Watchmode IDs.
Action
Get episodeGet one TV episode by its Watchmode episode ID, including where it can be streamed.
Action
Get personGet biographical details for a person (actor, director, crew) and the titles they are known for.
Action
Get titleGet full details for a title by Watchmode/IMDb/TMDB id.
Action
List cast and crewList cast and crew for a title.
Action
List episodesList episodes for a TV title.
Action
List genresLists every genre Watchmode uses, with its Watchmode genre ID and the matching TMDB genre ID where one exists. Costs 1 API credit.
Action
List networksReturns every TV network Watchmode may associate with titles. Costs 1 credit.
Action
List regionsLists every country/region Watchmode supports, including data quality tier and whether it is enabled on your plan.
Action
List seasonsLists all seasons of a TV series or mini-series.
Action
List sourcesList all available streaming/rent/buy sources (catalog).
Action
List titlesList movies and TV titles matching filters such as type, region, streaming source, genre, network, language, release date, ratings and person.
Action
List title sourcesLists the streaming, rental, purchase and free sources where a movie or show is currently available.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from ManageEngine ServiceDesk Plus Cloud
ManageEngine ServiceDesk Plus Cloud to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
ManageEngine ServiceDesk Plus Cloud to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
ManageEngine ServiceDesk Plus Cloud to StripeStripe is a payment processing platform for online businesses.
ManageEngine ServiceDesk Plus Cloud to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
ManageEngine ServiceDesk Plus Cloud to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
ManageEngine ServiceDesk Plus Cloud to PipedrivePipedrive is a sales CRM and pipeline management tool.
More into Watchmode
HubSpot to WatchmodeHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to WatchmodeSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to WatchmodeSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to WatchmodeGoogle Sheets
Gmail to WatchmodeGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to WatchmodeGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
ManageEngine ServiceDesk Plus Cloud and Watchmode, answered
What can start an automation from ManageEngine ServiceDesk Plus Cloud?
Any of ManageEngine ServiceDesk Plus Cloud's 2 triggers in the catalog, including New Problem and Trigger. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Watchmode when something happens in ManageEngine ServiceDesk Plus Cloud?
Any of Watchmode's 13 actions, including Find titles by criteria, Get episode, Get person and Get title. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Watchmode to ManageEngine ServiceDesk Plus Cloud?
Watchmode has no triggers in the catalog today, so automations start in ManageEngine ServiceDesk Plus Cloud. If you need the other direction, ask: your agent reads Watchmode's API documentation and adds it.
Do I have to build a connector for ManageEngine ServiceDesk Plus Cloud or Watchmode?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use ManageEngine ServiceDesk Plus Cloud and Watchmode without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.