Connect ManageEngine ServiceDesk Plus Cloud and VideoDB

Both apps 39ManageEngine ServiceDesk Plus Cloud 17VideoDB 22

• Trigger
  New Problem

  Triggers when a new problem is created in ServiceDesk Plus Cloud.

• Trigger
  Trigger

  Triggers when a request is created or updated in ServiceDesk Plus Cloud.

• Action
  Add problem

  Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.

• Action
  Add request note

  Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.

• Action
  Add request task

  Adds a task to an existing request in ServiceDesk Plus Cloud.

• Action
  Add request worklog

  Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.

• Action
  Create Request

  Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.

• Action
  Delete request

  Deletes a request from ServiceDesk Plus Cloud.

• Action
  Find Request

  Finds service desk requests whose chosen field matches a value, returning the matching requests.

• Action
  Get problem

  Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.

• Action
  Get request

  Returns a single service desk request by its id, including its custom field values.

• Action
  Get request note

  Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.

• Action
  Get request task

  Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.

• Action
  Get request worklog

  Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.

• Action
  Invoke API Call

  Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.

• Action
  Update problem

  Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.

• Action
  Update Request

  Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.

• Trigger
  New Video Uploaded & Indexed

  Triggered when a new video is uploaded to a VideoDB collection.

• Action
  Add Collection

  Creates a new VideoDB collection to organize videos and scope search.

• Action
  Add Overlay / Watermark

  Places an image (logo or watermark) over a VideoDB video at a chosen time and position, and returns a stream URL for the result.

• Action
  Ask Video (Q&A)

  Get the Q&A for a video.

• Action
  Auto-Chapter Video

  Splits a video into scenes (chapters) using shot detection or fixed time segments. The job runs in the background; the result is available at the returned output URL.

• Action
  Auto-Dub Video

  Starts an AI dubbing job that replaces a video's soundtrack with a version in another language, preserving the speaker's voice characteristics.

• Action
  Check Job Status

  Checks the progress of a long-running VideoDB job (dubbing, generation, transcoding, indexing) and returns its status and, once finished, its result.

• Action
  Create Highlight Clip

  Starts an AI clip-generation job on an indexed video from a natural-language prompt describing the moments to include.

• Action
  Delete Video

  Permanently delete a video and all its metadata, transcripts and indexes from VideoDB.

• Action
  Find Video Moment

  Searches one indexed video for the moments matching a spoken-word or visual query, returning each match's start and end time, text and score.

• Action
  Generate Image

  Generates an image from a text prompt using VideoDB's AI generation. Generation runs asynchronously; the result returns a job id and an address to check for the finished image.

• Action
  Generate Subtitles

  Generates subtitles for a video using VideoDB service.

• Action
  Generate Video

  Starts an AI video generation job from a text prompt and saves the result to a collection.

• Action
  Generate Voice-Over

  Converts text into AI-generated speech (a voice-over audio asset) in a VideoDB collection. Generation runs as a job; check its result with Check Job Status or a callback URL.

• Action
  Get Collection

  Retrieve the details of one VideoDB collection by its id.

• Action
  Get Meeting Assets

  Get a meeting recording's status and recorded video URL.

• Action
  Get Transcript

  Get the transcript of a video.

• Action
  Get Video Metadata

  Get metadata for a video.

• Action
  List Collections

  Retrieve all collections in your VideoDB account, including the default collection.

• Action
  List Videos

  Lists the videos in a VideoDB collection.

• Action
  Summarize Video

  Asks VideoDB's AI to summarize a video using your own instructions. Summarization usually runs as a background job: use Check Job Status with the returned job id to fetch the finished summary.

• Action
  Upload & Index Video

  Uploads a video from a URL into a VideoDB collection, waits for the upload to finish, then starts indexing it (spoken words by default) and returns the indexing job.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.