Integration
Connect ManageEngine ServiceDesk Plus Cloud to Valyu
When New Problem fires in ManageEngine ServiceDesk Plus Cloud, your agent runs Add deep research task in Valyu. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want ManageEngine ServiceDesk Plus Cloud and Valyu to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What ManageEngine ServiceDesk Plus Cloud can start in Valyu
When New Problem in ManageEngine ServiceDesk Plus Cloud
then Add deep research task in Valyu
When Trigger in ManageEngine ServiceDesk Plus Cloud
then Update deep research task in Valyu
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with ManageEngine ServiceDesk Plus Cloud and Valyu
Triggers and actions 2 triggers · 25 actions
Trigger
New ProblemTriggers when a new problem is created in ServiceDesk Plus Cloud.
Trigger
TriggerTriggers when a request is created or updated in ServiceDesk Plus Cloud.
Action
Add problemCreates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.
Action
Add request noteAdds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.
Action
Add request taskAdds a task to an existing request in ServiceDesk Plus Cloud.
Action
Add request worklogAdds a worklog (time spent by a technician) to a ServiceDesk Plus request.
Action
Create RequestCreates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.
Action
Delete requestDeletes a request from ServiceDesk Plus Cloud.
Action
Find RequestFinds service desk requests whose chosen field matches a value, returning the matching requests.
Action
Get problemReturns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.
Action
Get requestReturns a single service desk request by its id, including its custom field values.
Action
Get request noteReturns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.
Action
Get request taskReturns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.
Action
Get request worklogReturns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.
Action
Invoke API CallCalls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.
Action
Update problemUpdates an existing problem in ServiceDesk Plus, changing only the fields you fill in.
Action
Update RequestUpdates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.
Action
Add deep research taskCreate a new asynchronous DeepResearch task.
Action
Delete deep research taskPermanently deletes a DeepResearch task and its associated data (output, sources, PDF, images). Running or queued tasks must be cancelled first.
Action
Find content by queryReturns up to 20 results (web pages, papers, news, proprietary datasets) that match the specified search query, with extracted content.
Action
Find datasources by criteriaFinds Valyu datasources matching a natural-language description, ranked best-first by relevance.
Action
Generate answerAnswers a question with an AI-written, cited response grounded in real-time search across web, academic, financial and proprietary sources.
Action
Get deep research taskRetrieve the current status, progress and results of a Valyu DeepResearch task.
Action
List datasource categoriesLists all Valyu datasource categories (such as research, healthcare, markets), which can be used to filter the datasources list.
Action
List datasourcesLists the data sources available through Valyu's search API, optionally filtered by category.
Action
List deep research tasksLists the DeepResearch tasks created with the connected API key, with each task's id, query, status, creation time and public flag.
Action
Update deep research taskAdds a follow-up instruction to a running DeepResearch task to steer its research. Only accepted before the writing phase begins.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
ManageEngine ServiceDesk Plus Cloud and Valyu, answered
What can start an automation from ManageEngine ServiceDesk Plus Cloud?
Any of ManageEngine ServiceDesk Plus Cloud's 2 triggers in the catalog, including New Problem and Trigger. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Valyu when something happens in ManageEngine ServiceDesk Plus Cloud?
Any of Valyu's 10 actions, including Update deep research task, Add deep research task, Find content by query and Find datasources by criteria. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Valyu to ManageEngine ServiceDesk Plus Cloud?
Valyu has no triggers in the catalog today, so automations start in ManageEngine ServiceDesk Plus Cloud. If you need the other direction, ask: your agent reads Valyu's API documentation and adds it.
Do I have to build a connector for ManageEngine ServiceDesk Plus Cloud or Valyu?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use ManageEngine ServiceDesk Plus Cloud and Valyu without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.