Connect ManageEngine ServiceDesk Plus Cloud and Uplup

Both apps 35ManageEngine ServiceDesk Plus Cloud 17Uplup 18

• Trigger
  New Problem

  Triggers when a new problem is created in ServiceDesk Plus Cloud.

• Trigger
  Trigger

  Triggers when a request is created or updated in ServiceDesk Plus Cloud.

• Action
  Add problem

  Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.

• Action
  Add request note

  Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.

• Action
  Add request task

  Adds a task to an existing request in ServiceDesk Plus Cloud.

• Action
  Add request worklog

  Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.

• Action
  Create Request

  Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.

• Action
  Delete request

  Deletes a request from ServiceDesk Plus Cloud.

• Action
  Find Request

  Finds service desk requests whose chosen field matches a value, returning the matching requests.

• Action
  Get problem

  Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.

• Action
  Get request

  Returns a single service desk request by its id, including its custom field values.

• Action
  Get request note

  Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.

• Action
  Get request task

  Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.

• Action
  Get request worklog

  Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.

• Action
  Invoke API Call

  Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.

• Action
  Update problem

  Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.

• Action
  Update Request

  Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.

• Trigger
  New Response

  Triggers when someone submits a response to a quiz or form in Uplup. Includes all answers, contact info, and quiz-specific data like score and result.

• Action
  Add field

  Add a new field to a form at an optional position.

• Action
  Add form

  Create a new form or quiz with optional fields, styling, and quiz settings.

• Action
  Add wheel

  Create a new spinning wheel with customizable entries, settings, and appearance.

• Action
  Add wheel entries

  Append one or more entries to a wheel without replacing the existing list.

• Action
  Delete field

  Remove a field from the form.

• Action
  Delete form

  Permanently delete a form and all associated data.

• Action
  Delete wheel

  Permanently delete a wheel and all its associated data including spin history.

• Action
  Get form

  Retrieve a single form with all its fields, pages, styling, and settings.

• Action
  Get wheel

  Retrieve detailed information about a specific wheel including all entries and settings.

• Action
  List fields

  Get all fields for a form, ordered by position.

• Action
  List forms

  Return a paginated list of all forms and quizzes in the account.

• Action
  List submissions

  Get paginated submissions for a form with optional filtering (limit, since).

• Action
  List wheels

  Retrieve a paginated list of all wheels belonging to the account.

• Action
  Spin wheel

  Programmatically spin a wheel and get a randomly selected winner; the spin is recorded to the wheel's results history.

• Action
  Update field

  Update field properties; only provided fields are modified.

• Action
  Update form

  Update form properties; only provided fields are modified.

• Action
  Update wheel

  Update an existing wheel's title, entries, settings, and appearance.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.