Integration
Connect ManageEngine ServiceDesk Plus Cloud to Tomba
When New Problem fires in ManageEngine ServiceDesk Plus Cloud, your agent runs Create Lead in Tomba. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want ManageEngine ServiceDesk Plus Cloud and Tomba to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What ManageEngine ServiceDesk Plus Cloud can start in Tomba
When New Problem in ManageEngine ServiceDesk Plus Cloud
then Create Lead in Tomba
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with ManageEngine ServiceDesk Plus Cloud and Tomba
Triggers and actions 2 triggers · 33 actions
- New Problem
Triggers when a new problem is created in ServiceDesk Plus Cloud.
- Trigger
Triggers when a request is created or updated in ServiceDesk Plus Cloud.
- Add problem
Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.
- Add request note
Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.
- Add request task
Adds a task to an existing request in ServiceDesk Plus Cloud.
- Add request worklog
Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.
- Create Request
Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.
- Delete request
Deletes a request from ServiceDesk Plus Cloud.
- Find Request
Finds service desk requests whose chosen field matches a value, returning the matching requests.
- Get problem
Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.
- Get request
Returns a single service desk request by its id, including its custom field values.
- Get request note
Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.
- Get request task
Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.
- Get request worklog
Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.
- Invoke API Call
Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.
- Update problem
Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.
- Update Request
Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.
- Author Finder
Finds the most likely email address of an article's author from the article's URL.
- Check technologies
Detect the technologies (CMS, analytics, frameworks, hosting and more) used by a website domain.
- Count Email
Returns the number of email addresses Tomba has found for a domain, with breakdowns by type, department and seniority.
- Create Lead
Create a new lead . If the email already exists, fails with 422 status code.
- Detect email format
Detect the email address pattern used by a company domain.
- Domain Search
Finds the email addresses Tomba knows for a company, looked up by website domain or company name, along with details about the organization.
- Domain Status
Checks whether a domain is a webmail provider or a disposable email domain.
- Email Enrichment
Looks up the person and company details Tomba has for an email address, such as name, job title, company, location and social profiles.
- Email Verifier
Verify the deliverability of an email address.
- Enrich company
Look up company details (name, industry, location, social profiles, size, technologies) from a website domain.
- Find Email
Finds the most likely professional email address for a person from their name and a company domain or company name.
- Get employee locations
Get the breakdown of a company's employees by country, based on its domain name.
- Get Lead
Fetches a saved lead by ID, including its contact details, company, list, score, notes and custom attributes. An error occurs if the lead is not found.
- LinkedIn Finder
Enter a LinkedIn profile URL to find the associated email address.
- Phone Finder
Finds phone numbers for a contact from an email address, a company domain, or a LinkedIn profile URL.
- Phone Validator
Validate a phone number and get its carrier, line type, country and formatted versions.
- Reveal companies
Search Tomba's company database with a natural-language description or structured filters and return the matching companies.
- Similar Domains
Finds up to 25 companies and websites similar to a given domain.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
ManageEngine ServiceDesk Plus Cloud and Tomba, answered
What can start an automation from ManageEngine ServiceDesk Plus Cloud?
Any of ManageEngine ServiceDesk Plus Cloud's 2 triggers in the catalog, including New Problem and Trigger. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Tomba when something happens in ManageEngine ServiceDesk Plus Cloud?
Any of Tomba's 18 actions, including Create Lead, Author Finder, Check technologies and Count Email. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Tomba to ManageEngine ServiceDesk Plus Cloud?
Tomba has no triggers in the catalog today, so automations start in ManageEngine ServiceDesk Plus Cloud. If you need the other direction, ask: your agent reads Tomba's API documentation and adds it.
Do I have to build a connector for ManageEngine ServiceDesk Plus Cloud or Tomba?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use ManageEngine ServiceDesk Plus Cloud and Tomba without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.