Connect ManageEngine ServiceDesk Plus Cloud to Slybroadcast

Both apps 29ManageEngine ServiceDesk Plus Cloud 17Slybroadcast 12

• Trigger
  New Problem

  Triggers when a new problem is created in ServiceDesk Plus Cloud.

• Trigger
  Trigger

  Triggers when a request is created or updated in ServiceDesk Plus Cloud.

• Action
  Add problem

  Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.

• Action
  Add request note

  Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.

• Action
  Add request task

  Adds a task to an existing request in ServiceDesk Plus Cloud.

• Action
  Add request worklog

  Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.

• Action
  Create Request

  Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.

• Action
  Delete request

  Deletes a request from ServiceDesk Plus Cloud.

• Action
  Find Request

  Finds service desk requests whose chosen field matches a value, returning the matching requests.

• Action
  Get problem

  Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.

• Action
  Get request

  Returns a single service desk request by its id, including its custom field values.

• Action
  Get request note

  Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.

• Action
  Get request task

  Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.

• Action
  Get request worklog

  Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.

• Action
  Invoke API Call

  Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.

• Action
  Update problem

  Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.

• Action
  Update Request

  Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.

• Action
  Cancel Campaign

  Cancels a scheduled or running Slybroadcast campaign. A cancelled campaign cannot be restarted.

• Action
  Delete Audio File

  Deletes an audio file from your Slybroadcast account. Campaigns already scheduled with it still go out.

• Action
  Get Call Status

  Returns the delivery status of one phone number in a Slybroadcast campaign.

• Action
  Get Campaign Results

  Returns the delivery result for every phone number in a Slybroadcast campaign.

• Action
  Get Credit Balance

  Returns how many message credits remain in your Slybroadcast account and how many are pending for scheduled messages.

• Action
  List Audio Files

  Returns the audio files in your Slybroadcast account with their system file names, titles, creation dates and durations.

• Action
  Pause Campaign

  Pauses a running Slybroadcast campaign so it can be resumed later.

• Action
  Remove Numbers from Do Not Dial List

  Removes phone numbers from your Slybroadcast Do Not Dial list.

• Action
  Resume Campaign

  Resumes a paused Slybroadcast campaign.

• Action
  Start New Campaign Using an Audio File

  Sends a ringless voicemail campaign using an audio file already in your Slybroadcast account, to a list of phone numbers or an uploaded phone list.

• Action
  Start New Campaign Using an Audio URL

  Sends a ringless voicemail campaign using an audio file at a URL, to a list of phone numbers or an uploaded phone list.

• Action
  Stop Campaign

  Stops a running Slybroadcast campaign. A stopped campaign cannot be restarted.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.