Connect ManageEngine ServiceDesk Plus Cloud and Rendex

Both apps 31ManageEngine ServiceDesk Plus Cloud 17Rendex 14

• Trigger
  New Problem

  Triggers when a new problem is created in ServiceDesk Plus Cloud.

• Trigger
  Trigger

  Triggers when a request is created or updated in ServiceDesk Plus Cloud.

• Action
  Add problem

  Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.

• Action
  Add request note

  Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.

• Action
  Add request task

  Adds a task to an existing request in ServiceDesk Plus Cloud.

• Action
  Add request worklog

  Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.

• Action
  Create Request

  Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.

• Action
  Delete request

  Deletes a request from ServiceDesk Plus Cloud.

• Action
  Find Request

  Finds service desk requests whose chosen field matches a value, returning the matching requests.

• Action
  Get problem

  Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.

• Action
  Get request

  Returns a single service desk request by its id, including its custom field values.

• Action
  Get request note

  Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.

• Action
  Get request task

  Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.

• Action
  Get request worklog

  Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.

• Action
  Invoke API Call

  Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.

• Action
  Update problem

  Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.

• Action
  Update Request

  Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.

• Trigger
  New Completed Screenshot

  Triggers when a background screenshot or PDF capture finishes.

• Action
  Capture Screenshot

  Captures a webpage or HTML as a PNG, JPEG, WebP, or PDF file.

• Action
  Capture Screenshot (Background)

  Queues a screenshot or PDF capture as a background job and returns a Job ID.

• Action
  Create Render Link

  Create a hosted, auto-caching image or PDF link for a URL, HTML, or Markdown — perfect for og:image social preview tags.

• Action
  Extract Text From a Web Page

  Get the clean article text (Markdown) from any URL.

• Action
  Find Website Watch

  Finds a watch by ID and returns its current status and details.

• Action
  Generate PDF

  Generates a PDF from a webpage or HTML with custom page size, margins, and orientation.

• Action
  Get Account

  Returns the account's plan, usage, and upgrade info.

• Action
  Get Job Status

  Finds a background job by ID and returns its status and result URL.

• Action
  List Website Watches

  Returns all configured website watches for the account.

• Action
  List Website Watch Runs

  Returns the run history (check results/changes) for a given website watch.

• Action
  Run a Check Now

  Trigger an immediate check of a watch, outside its normal schedule.

• Action
  Test a Website Watch

  Try out a watch on a page once, without creating it — check the page can be read and see what Rendex captures before you start monitoring.

• Action
  Update Website Watch

  Change a watch's schedule, alerts, or settings — or pause and resume it.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.