Connect ManageEngine ServiceDesk Plus Cloud and Recharge

Both apps 57ManageEngine ServiceDesk Plus Cloud 17Recharge 40

• Trigger
  New Problem

  Triggers when a new problem is created in ServiceDesk Plus Cloud.

• Trigger
  Trigger

  Triggers when a request is created or updated in ServiceDesk Plus Cloud.

• Action
  Add problem

  Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.

• Action
  Add request note

  Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.

• Action
  Add request task

  Adds a task to an existing request in ServiceDesk Plus Cloud.

• Action
  Add request worklog

  Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.

• Action
  Create Request

  Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.

• Action
  Delete request

  Deletes a request from ServiceDesk Plus Cloud.

• Action
  Find Request

  Finds service desk requests whose chosen field matches a value, returning the matching requests.

• Action
  Get problem

  Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.

• Action
  Get request

  Returns a single service desk request by its id, including its custom field values.

• Action
  Get request note

  Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.

• Action
  Get request task

  Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.

• Action
  Get request worklog

  Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.

• Action
  Invoke API Call

  Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.

• Action
  Update problem

  Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.

• Action
  Update Request

  Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.

• Trigger
  Customer Status Change

  Triggers when a Recharge customer becomes active (gains an active subscription) or inactive (no active subscriptions left).

• Trigger
  New Address Created

  Triggers when a new address is added for a customer.

• Trigger
  New Cancelled Subscription

  Triggers when a subscription is cancelled.

• Trigger
  New Charge Created

  Triggers when a new charge is created in Recharge.

• Trigger
  New Customer

  Triggers when a new customer is added to your Recharge store.

• Trigger
  New Order

  Triggers when a new order is created in Recharge.

• Trigger
  New Subscription

  Triggers when a new subscription is created.

• Action
  Activate Subscription

  Reactivates a cancelled subscription.

• Action
  Cancel Subscription

  Cancels an active subscription with a reason.

• Action
  Change Next Charge Date

  Changes the next charge date of a subscription.

• Action
  Create Customer

  Creates a customer in Recharge and returns the new customer's ID.

• Action
  Create Discount Codes

  Creates a discount code in Recharge.

• Action
  Create One Time Charge

  Adds a one-time product to an address's upcoming charge.

• Action
  Delete Address

  Deletes a Recharge address that has no active subscriptions.

• Action
  Delete Customer

  Deletes a Recharge customer, which also cancels and deletes their subscriptions and addresses.

• Action
  Delete One Time Charge

  Deletes an unprocessed one-time product.

• Action
  Delete Order

  Deletes a queued (scheduled) order.

• Action
  Delete Subscription

  Permanently deletes a subscription.

• Action
  Find a Charge

  Returns one charge by ID, with its status, schedule and total.

• Action
  Find an Address

  Finds Recharge addresses by customer, address ID, discount, active status or date range.

• Action
  Find a Subscription

  Finds subscriptions matching a customer, address, product variant, status or ID, and returns the first match plus the full list.

• Action
  Find Customer

  Finds a Recharge customer by email or ecommerce customer ID.

• Action
  List Addresses

  Returns addresses, optionally for one customer.

• Action
  List Charges

  Returns charges, optionally filtered by customer or status.

• Action
  List Customers

  Returns a list of customers in your Recharge store.

• Action
  List One-Time Charges

  Returns one-time products, optionally for one customer or address.

• Action
  List Orders

  Returns orders, optionally filtered by customer or status.

• Action
  List Subscriptions

  Returns subscriptions, optionally filtered by customer or status.

• Action
  Process Charge

  Processes a queued charge immediately (Recharge Plus plan).

• Action
  Retrieve Address

  Returns one Recharge address by ID.

• Action
  Retrieve Customer

  Returns one Recharge customer by ID, with their name, email, phone and active subscription count.

• Action
  Retrieve Discount

  Returns one discount by ID.

• Action
  Retrieve One-Time Charge

  Returns one one-time product by ID.

• Action
  Retrieve Order

  Returns one Recharge order by ID, including its line items.

• Action
  Skip Charge

  Skips an upcoming charge.

• Action
  Unskip Charge

  Unskips a previously skipped charge.

• Action
  Update Address

  Updates a Recharge shipping address.

• Action
  Update Customer

  Updates a Recharge customer's name, email or phone.

• Action
  Update One-Time Charge

  Updates a one-time product's quantity, price or charge date.

• Action
  Update Order Line Items

  Replaces the line items on an existing Recharge order and returns the updated order.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.