Connect ManageEngine ServiceDesk Plus Cloud to Pushpad

Both apps 34ManageEngine ServiceDesk Plus Cloud 17Pushpad 17

• Trigger
  New Problem

  Triggers when a new problem is created in ServiceDesk Plus Cloud.

• Trigger
  Trigger

  Triggers when a request is created or updated in ServiceDesk Plus Cloud.

• Action
  Add problem

  Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.

• Action
  Add request note

  Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.

• Action
  Add request task

  Adds a task to an existing request in ServiceDesk Plus Cloud.

• Action
  Add request worklog

  Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.

• Action
  Create Request

  Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.

• Action
  Delete request

  Deletes a request from ServiceDesk Plus Cloud.

• Action
  Find Request

  Finds service desk requests whose chosen field matches a value, returning the matching requests.

• Action
  Get problem

  Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.

• Action
  Get request

  Returns a single service desk request by its id, including its custom field values.

• Action
  Get request note

  Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.

• Action
  Get request task

  Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.

• Action
  Get request worklog

  Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.

• Action
  Invoke API Call

  Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.

• Action
  Update problem

  Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.

• Action
  Update Request

  Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.

• Action
  Add project

  Create a new Pushpad project (sender_id, name, website, icon/badge urls, notification defaults).

• Action
  Add sender

  Create a VAPID sender identity used by projects.

• Action
  Add subscription

  Imports a browser push subscription into a Pushpad project.

• Action
  Cancel notification

  Cancels a scheduled notification so it is not sent.

• Action
  Delete project

  Deletes a Pushpad project. Pushpad processes the deletion asynchronously.

• Action
  Delete subscription

  Permanently deletes a subscription from a Pushpad project.

• Action
  Get notification

  Fetch a notification and its delivery stats by id.

• Action
  Get project

  Retrieves the details of a single Pushpad project by its ID.

• Action
  Get sender

  Show sender settings including VAPID keys.

• Action
  Get subscription

  Retrieves a single push subscription from a Pushpad project.

• Action
  List notifications

  Lists the latest notifications of a Pushpad project. Only notifications created in the last 35 days are available.

• Action
  List senders

  Lists all senders (VAPID key pairs) in your Pushpad account.

• Action
  List subscriptions

  List subscriptions for a project, filterable by uid/tags, paginated.

• Action
  Send Push Notification

  Send web push notifications to subscribers.

• Action
  Update project

  Update a project's settings (name, website, icon/badge, notification defaults).

• Action
  Update sender

  Update a sender's name.

• Action
  Update subscription

  Update a subscription's uid or tags.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.