Connect ManageEngine ServiceDesk Plus Cloud to Piriod

Both apps 40ManageEngine ServiceDesk Plus Cloud 17Piriod 23

• Trigger
  New Problem

  Triggers when a new problem is created in ServiceDesk Plus Cloud.

• Trigger
  Trigger

  Triggers when a request is created or updated in ServiceDesk Plus Cloud.

• Action
  Add problem

  Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.

• Action
  Add request note

  Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.

• Action
  Add request task

  Adds a task to an existing request in ServiceDesk Plus Cloud.

• Action
  Add request worklog

  Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.

• Action
  Create Request

  Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.

• Action
  Delete request

  Deletes a request from ServiceDesk Plus Cloud.

• Action
  Find Request

  Finds service desk requests whose chosen field matches a value, returning the matching requests.

• Action
  Get problem

  Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.

• Action
  Get request

  Returns a single service desk request by its id, including its custom field values.

• Action
  Get request note

  Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.

• Action
  Get request task

  Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.

• Action
  Get request worklog

  Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.

• Action
  Invoke API Call

  Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.

• Action
  Update problem

  Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.

• Action
  Update Request

  Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.

• Action
  Add contact

  Creates a contact person in Piriod, optionally linked to a customer, who can receive invoice emails and collection reminders.

• Action
  Add coupon

  Creates a discount coupon in Piriod that can be applied to invoices or invoice lines.

• Action
  Add credit note

  Creates a draft credit note that adjusts an existing invoice.

• Action
  Add customer

  Creates a customer in Piriod with their name, address, country and billing preferences.

• Action
  Add invoice

  Creates a draft invoice for a customer with the given lines. Totals are computed by Piriod; finalize it separately to issue it.

• Action
  Add payment

  Creates a payment in Piriod, optionally applied to an invoice, customer or subscription.

• Action
  Add product

  Creates a product in Piriod, which plans can then be priced under.

• Action
  Add subscription

  Creates a recurring subscription for a customer, billing one or more plans on a schedule.

• Action
  Add usage

  Records a usage quantity against a metered subscription line in Piriod.

• Action
  Cancel subscription

  Cancels a Piriod subscription. A subscription with no finalized invoices is deleted outright instead.

• Action
  Delete customer

  Deletes a customer, or archives it when it has invoices, subscriptions or payment history.

• Action
  Finalize invoice

  Finalizes a draft or pending invoice, submitting it to the tax agency where applicable and locking it. Returns the finalized invoice.

• Action
  Get coupon

  Returns a single coupon by its id, including its discount amount, duration and status.

• Action
  Get credit note

  Returns a single credit note, including its lines, amounts and status.

• Action
  Get customer

  Returns a single customer by its id, including address, tax details, contacts, payment sources and balance totals.

• Action
  Get invoice

  Returns a single invoice by its id, including its lines, totals, status and linked payments.

• Action
  Get subscription

  Returns a subscription by its id, including its customer, plan lines, addons, billing dates and status.

• Action
  List payments

  Returns a page of payments in your Piriod workspace, optionally filtered by customer, invoice, status, amount, currency or date.

• Action
  List products

  Returns the products in your Piriod workspace, optionally filtered by name or plan.

• Action
  List usages

  Returns usage records posted against metered subscription lines, optionally filtered by subscription line, date-time or quantity.

• Action
  Update customer

  Updates an existing Piriod customer, changing only the details you fill in.

• Action
  Update invoice

  Updates a draft invoice: change its customer, dates, collection method, lines, discounts or notes. Only draft invoices can be updated.

• Action
  Update subscription

  Updates an existing Piriod subscription, such as its customer, plans, billing dates, collection method or coupon. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.