Integration
Connect ManageEngine ServiceDesk Plus Cloud and Pinata
When New Problem fires in ManageEngine ServiceDesk Plus Cloud, your agent runs Add file to group in Pinata, or New Pin in Pinata to Add request task in ManageEngine ServiceDesk Plus Cloud. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want ManageEngine ServiceDesk Plus Cloud and Pinata to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What ManageEngine ServiceDesk Plus Cloud and Pinata can do together
From ManageEngine ServiceDesk Plus Cloud to Pinata
When New Problem in ManageEngine ServiceDesk Plus Cloud
then Add file to group in Pinata
When Trigger in ManageEngine ServiceDesk Plus Cloud
then Update file in Pinata
From Pinata to ManageEngine ServiceDesk Plus Cloud
When New Pin in Pinata
then Add request task in ManageEngine ServiceDesk Plus Cloud
When New Pin in Pinata
then Add request note in ManageEngine ServiceDesk Plus Cloud
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with ManageEngine ServiceDesk Plus Cloud and Pinata
Triggers and actions 3 triggers · 29 actions
Trigger
New ProblemTriggers when a new problem is created in ServiceDesk Plus Cloud.
Trigger
TriggerTriggers when a request is created or updated in ServiceDesk Plus Cloud.
Action
Add problemCreates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.
Action
Add request noteAdds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.
Action
Add request taskAdds a task to an existing request in ServiceDesk Plus Cloud.
Action
Add request worklogAdds a worklog (time spent by a technician) to a ServiceDesk Plus request.
Action
Create RequestCreates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.
Action
Delete requestDeletes a request from ServiceDesk Plus Cloud.
Action
Find RequestFinds service desk requests whose chosen field matches a value, returning the matching requests.
Action
Get problemReturns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.
Action
Get requestReturns a single service desk request by its id, including its custom field values.
Action
Get request noteReturns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.
Action
Get request taskReturns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.
Action
Get request worklogReturns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.
Action
Invoke API CallCalls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.
Action
Update problemUpdates an existing problem in ServiceDesk Plus, changing only the fields you fill in.
Action
Update RequestUpdates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.
Trigger
New PinTriggers when you have a new pinned file.
Action
Add file to groupAssociates an existing file with a group by ID.
Action
Add groupAdds a new group for organizing pinned files.
Action
Delete fileDeletes a file from your Pinata account on the public or private IPFS network.
Action
Delete groupDeletes a group from your Pinata account on the public or private IPFS network. Files in the group are not deleted.
Action
Get fileFetches a file's metadata by ID. An error occurs if the file is not found.
Action
Get groupRetrieves a single Pinata group by its id on the public or private IPFS network.
Action
List filesReturns all files on the chosen IPFS network, optionally filtered.
Action
List groupsReturns all groups on the account.
Action
Pin FileUploads (pins) a file to Pinata on the public or private IPFS network.
Action
Pin JSON to IPFSUploads a JSON object to Pinata and pins it to public IPFS, returning its CID.
Action
Pin NFT Metadata FileUploads a JSON object (such as NFT metadata with name, description, image and attributes) to Pinata and pins it to IPFS, returning its CID.
Action
Remove file from groupRemoves a file from a group on the public or private IPFS network. The file itself is not deleted.
Action
Update fileUpdates the name and/or key-value metadata of a file on Pinata's public or private IPFS network.
Action
Update groupUpdates the name or public/private setting of a Pinata group.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
ManageEngine ServiceDesk Plus Cloud and Pinata, answered
What can start an automation from ManageEngine ServiceDesk Plus Cloud?
Any of ManageEngine ServiceDesk Plus Cloud's 2 triggers in the catalog, including New Problem and Trigger. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Pinata when something happens in ManageEngine ServiceDesk Plus Cloud?
Any of Pinata's 14 actions, including Update file, Update group, Add file to group and Add group. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Pinata to ManageEngine ServiceDesk Plus Cloud?
Yes. When something happens in Pinata, your agent can act in ManageEngine ServiceDesk Plus Cloud too. This page covers both directions: Pinata's triggers and ManageEngine ServiceDesk Plus Cloud's actions are listed here as well.
Do I have to build a connector for ManageEngine ServiceDesk Plus Cloud or Pinata?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use ManageEngine ServiceDesk Plus Cloud and Pinata without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.