--- title: "Connect ManageEngine ServiceDesk Plus Cloud to PDF.co - APIANT.ai" description: "When \"New Problem\" fires in ManageEngine ServiceDesk Plus Cloud, your agent runs \"AI Invoice Parser\" in PDF.co." canonical: "https://apiant.ai/connect/manageengine-servicedesk-plus-cloud-to-pdf-co" --- # Connect ManageEngine ServiceDesk Plus Cloud to PDF.co When **New Problem** fires in [ManageEngine ServiceDesk Plus Cloud](https://apiant.ai/connections/manageengine-servicedesk-plus-cloud), your agent runs **AI Invoice Parser** in [PDF.co](https://apiant.ai/connections/pdf-co). Describe the whole flow and it is built, tested on every scenario and kept running. ManageEngine ServiceDesk Plus Cloud **2** triggers ManageEngine ServiceDesk Plus Cloud **15** actions PDF.co **28** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want ManageEngine ServiceDesk Plus Cloud and PDF.co to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What ManageEngine ServiceDesk Plus Cloud can start in PDF.co - When **New Problem** in ManageEngine ServiceDesk Plus Cloud then **AI Invoice Parser** in PDF.co - When **Trigger** in ManageEngine ServiceDesk Plus Cloud then **Add Barcode to PDF** in PDF.co Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with ManageEngine ServiceDesk Plus Cloud and PDF.co ## Triggers and actions 2 triggers · 43 actions - Trigger **New Problem** Triggers when a new problem is created in ServiceDesk Plus Cloud. - Trigger **Trigger** Triggers when a request is created or updated in ServiceDesk Plus Cloud. - Action **Add problem** Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem. - Action **Add request note** Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician. - Action **Add request task** Adds a task to an existing request in ServiceDesk Plus Cloud. - Action **Add request worklog** Adds a worklog (time spent by a technician) to a ServiceDesk Plus request. - Action **Create Request** Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values. - Action **Delete request** Deletes a request from ServiceDesk Plus Cloud. - Action **Find Request** Finds service desk requests whose chosen field matches a value, returning the matching requests. - Action **Get problem** Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values. - Action **Get request** Returns a single service desk request by its id, including its custom field values. - Action **Get request note** Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author. - Action **Get request task** Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields. - Action **Get request worklog** Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges. - Action **Invoke API Call** Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response. - Action **Update problem** Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in. - Action **Update Request** Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed. - Action **Add Barcode to PDF** Draws a barcode or QR code onto a PDF at the position you choose and returns a link to the new PDF. - Action **Add Form Field to PDF** Add a fillable form field (text field or checkbox) to a PDF at a specified position. - Action **Add Image to PDF** Add an image, logo, or signature to a PDF at a specified position. - Action **Add Text to PDF** Add Text to PDF - Action **Advanced Barcode Reader** Decode barcodes from images or PDF documents swiftly and accurately. - Action **AI Invoice Parser** Transform your invoice processing with our advanced AI. Enjoy quick, accurate data extraction that eliminates manual effort and saves you valuable time. - Action **Anything to PDF Converter** Seamlessly convert a variety of formats such as URLs, HTML code, documents, spreadsheets, presentations, images, and more into PDF. - Action **Barcode Generator** Generate a variety of barcodes, e.g. QRCode. - Action **Compress and Optimize PDF** Significantly reduce PDF file size by compressing and optimizing images and objects within the document. - Action **Convert Scanned PDF to Searchable PDF** Converts a scanned PDF or image file into a text-searchable PDF. - Action **Custom API Call** Allows the execution of a custom API call to the PDF.co API. This is intended for advanced users. - Action **Document Classifier** Analyze the text of an input document using AI and return its class (such as: invoice, order, industry). This can utilize custom rules and is helpful for quickly identifying the origin of a document. - Action **Document Parser** Extract data from invoices, reports, statements, and other documents using AI-based templates. This tool is beneficial for automating data extraction tasks and reducing manual workload. - Action **Get PDF Information** Extract information from a PDF document such as page count, page size, author, description, keywords and also any form field information. - Action **HTML to PDF Converter** Convert HTML or URL to PDF with advanced options (e.g. layout, orientation). Supports HTML templates (Handlebar and Mustache). - Action **PDF Filler** Add text, images, signatures to a PDF, fill PDF form fields, or create a new PDF from templates. - Action **PDF Find Table** This operation employs AI to scan a PDF document for tables, returning an array of found tables with coordinates and information about the detected columns. - Action **PDF Merger** Combine multiple document formats into a single PDF. Supported formats include PDF, DOC, DOCX, XLS, JPG, PNG, and more. - Action **PDF Page Tools** Tools to rotate and delete pages from your PDF files effectively. - Action **PDF Security** Add/Remove Password and Security Features to/from PDF file - Action **PDF to Anything Converter** Convert PDF to JPG, PNG, CSV, XML, JSON and other formats - Action **Search and Delete Found Text in PDF** Identify and remove specified text from a PDF document using text search or fixed-position coordinates - Action **Search and Replace Text in PDF** Locate and replace specified text within a PDF document - Action **Search and Replace With Image in PDF** Search text inside PDF and replace with Image - Action **Search in PDF** Allows you to search for specific text within PDF documents or scanned images. - Action **Split PDF Based on Barcode Search** This operation segments a PDF document based on barcode search, creating new PDF files for each segment. - Action **Split PDF Based on Text Search** This operation segments a PDF document based on text search (with OCR), creating new PDF files for each segment. - Action **Split PDF Into Multiple Files** This operation allows you to split a PDF document into multiple new PDF files, using specific page numbers or page ranges. ## Each app on its own - [ **ManageEngine ServiceDesk Plus Cloud** ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset...](https://apiant.ai/connections/manageengine-servicedesk-plus-cloud) - [ **PDF.co** PDF.co is a set of tools for PDF file and data extraction.](https://apiant.ai/connections/pdf-co) Reviews ## What our customers say ## More from ManageEngine ServiceDesk Plus Cloud - [ **ManageEngine ServiceDesk Plus Cloud to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/manageengine-servicedesk-plus-cloud-to-salesforce) - [ **ManageEngine ServiceDesk Plus Cloud to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/manageengine-servicedesk-plus-cloud-to-slack) - [ **ManageEngine ServiceDesk Plus Cloud to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/manageengine-servicedesk-plus-cloud-to-stripe) - [ **ManageEngine ServiceDesk Plus Cloud to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/manageengine-servicedesk-plus-cloud-to-shopify) - [ **ManageEngine ServiceDesk Plus Cloud to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/manageengine-servicedesk-plus-cloud-to-quickbooks-online) - [ **ManageEngine ServiceDesk Plus Cloud to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/manageengine-servicedesk-plus-cloud-to-pipedrive) ## More into PDF.co - [ **HubSpot to PDF.co** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-pdf-co) - [ **Salesforce to PDF.co** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-pdf-co) - [ **Slack to PDF.co** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-pdf-co) - [ **Google Sheets to PDF.co** Google Sheets](https://apiant.ai/connect/google-sheets-to-pdf-co) - [ **Gmail to PDF.co** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-pdf-co) - [ **Google Calendar to PDF.co** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-pdf-co) Questions ## ManageEngine ServiceDesk Plus Cloud and PDF.co, answered ### ### What can start an automation from ManageEngine ServiceDesk Plus Cloud? Any of ManageEngine ServiceDesk Plus Cloud's 2 triggers in the catalog, including New Problem and Trigger. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in PDF.co when something happens in ManageEngine ServiceDesk Plus Cloud? Any of PDF.co's 28 actions, including Add Barcode to PDF, Add Form Field to PDF, Add Image to PDF and Add Text to PDF. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from PDF.co to ManageEngine ServiceDesk Plus Cloud? PDF.co has no triggers in the catalog today, so automations start in ManageEngine ServiceDesk Plus Cloud. If you need the other direction, ask: your agent reads PDF.co's API documentation and adds it. ### ### Do I have to build a connector for ManageEngine ServiceDesk Plus Cloud or PDF.co? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use ManageEngine ServiceDesk Plus Cloud and PDF.co without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.