Connect ManageEngine ServiceDesk Plus Cloud to Open Government, Argentina

Both apps 27ManageEngine ServiceDesk Plus Cloud 17Open Government, Argentina 10

• Trigger
  New Problem

  Triggers when a new problem is created in ServiceDesk Plus Cloud.

• Trigger
  Trigger

  Triggers when a request is created or updated in ServiceDesk Plus Cloud.

• Action
  Add problem

  Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.

• Action
  Add request note

  Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.

• Action
  Add request task

  Adds a task to an existing request in ServiceDesk Plus Cloud.

• Action
  Add request worklog

  Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.

• Action
  Create Request

  Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.

• Action
  Delete request

  Deletes a request from ServiceDesk Plus Cloud.

• Action
  Find Request

  Finds service desk requests whose chosen field matches a value, returning the matching requests.

• Action
  Get problem

  Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.

• Action
  Get request

  Returns a single service desk request by its id, including its custom field values.

• Action
  Get request note

  Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.

• Action
  Get request task

  Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.

• Action
  Get request worklog

  Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.

• Action
  Invoke API Call

  Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.

• Action
  Update problem

  Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.

• Action
  Update Request

  Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.

• Action
  Find datasets

  Search Argentina's open-data catalog (datos.gob.ar) by keyword, filter, or facet and return matching datasets. Uses the CKAN package_search action.

• Action
  Find resources

  Search for downloadable resources (files/URLs) attached to datasets in the catalog. Uses the CKAN resource_search action.

• Action
  Get dataset

  Retrieve a dataset's full metadata and its list of resources by id or slug. Uses the CKAN package_show action.

• Action
  Get group

  Retrieve a dataset group's metadata by id or slug. Uses the CKAN group_show action.

• Action
  Get organization

  Retrieve a publishing organization's (government body's) metadata by id or slug. Uses the CKAN organization_show action.

• Action
  Get resource

  Retrieve a single dataset resource's metadata (file URL, format, size) by id. Uses the CKAN resource_show action.

• Action
  List datasets

  List the ids of all datasets published in the catalog. Uses the CKAN package_list action.

• Action
  List groups

  List the dataset groups defined in the catalog. Uses the CKAN group_list action.

• Action
  List organizations

  List the government organizations that publish datasets in the catalog. Uses the CKAN organization_list action.

• Action
  List tags

  List the tags used to classify datasets in the catalog. Uses the CKAN tag_list action.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.