--- title: "Connect ManageEngine ServiceDesk Plus Cloud and Notion - APIANT.ai" description: "When \"New Problem\" fires in ManageEngine ServiceDesk Plus Cloud, your agent runs \"Add Block to Page\" in Notion." canonical: "https://apiant.ai/connect/manageengine-servicedesk-plus-cloud-to-notion" --- # Connect ManageEngine ServiceDesk Plus Cloud and Notion When **New Problem** fires in [ManageEngine ServiceDesk Plus Cloud](https://apiant.ai/connections/manageengine-servicedesk-plus-cloud), your agent runs **Add Block to Page** in [Notion](https://apiant.ai/connections/notion), or **New Comment** in Notion to **Add request task** in ManageEngine ServiceDesk Plus Cloud. Describe the whole flow and it is built, tested on every scenario and kept running. ManageEngine ServiceDesk Plus Cloud **2** triggers ManageEngine ServiceDesk Plus Cloud **15** actions Notion **5** triggers Notion **23** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want ManageEngine ServiceDesk Plus Cloud and Notion to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What ManageEngine ServiceDesk Plus Cloud and Notion can do together ### From ManageEngine ServiceDesk Plus Cloud to Notion - When **New Problem** in ManageEngine ServiceDesk Plus Cloud then **Add Block to Page** in Notion - When **Trigger** in ManageEngine ServiceDesk Plus Cloud then **Add Comment** in Notion ### From Notion to ManageEngine ServiceDesk Plus Cloud - When **New Comment** in Notion then **Add request task** in ManageEngine ServiceDesk Plus Cloud - When **New Data Source Item** in Notion then **Add request note** in ManageEngine ServiceDesk Plus Cloud Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with ManageEngine ServiceDesk Plus Cloud and Notion ## Triggers and actions 7 triggers · 38 actions - Trigger **New Problem** Triggers when a new problem is created in ServiceDesk Plus Cloud. - Trigger **Trigger** Triggers when a request is created or updated in ServiceDesk Plus Cloud. - Action **Add problem** Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem. - Action **Add request note** Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician. - Action **Add request task** Adds a task to an existing request in ServiceDesk Plus Cloud. - Action **Add request worklog** Adds a worklog (time spent by a technician) to a ServiceDesk Plus request. - Action **Create Request** Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values. - Action **Delete request** Deletes a request from ServiceDesk Plus Cloud. - Action **Find Request** Finds service desk requests whose chosen field matches a value, returning the matching requests. - Action **Get problem** Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values. - Action **Get request** Returns a single service desk request by its id, including its custom field values. - Action **Get request note** Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author. - Action **Get request task** Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields. - Action **Get request worklog** Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges. - Action **Invoke API Call** Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response. - Action **Update problem** Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in. - Action **Update Request** Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed. - Trigger **New Comment** Triggers when a new comment is created in your Notion workspace. You can filter by database or specific page. - Trigger **New Data Source Item** Triggers when a new item is created in a data source. - Trigger **Updated Content in Data Source Item** Triggers when the content in a data source item is updated. - Trigger **Updated Content in Page** Triggers when the content in a page is updated. - Trigger **Updated Properties in Data Source Item** Triggers when one or more properties of a data source item are updated. - Action **Add Block to Page** Adds a new content block to an existing Notion page. Supports various block types including paragraphs, headings, lists, to-dos, callouts, code blocks, and more. - Action **Add Comment** Adds a new comment to a Page. - Action **Add Content to Page** Adds Content to a Page. - Action **Archive Data Source Item** Soft deletes an item in a data source. - Action **Create Data Source Item** Creates an item in a data source. - Action **Create Page** Creates a Page inside a parent page - Action **Find Data Source Items** Searches for items in a data source by its properties. - Action **Find Page (By Title)** Searches for a page by title. - Action **Get Block** Retrieves a block by ID. - Action **Get Block Children** Retrieves child blocks of a parent block or page with support for pagination. - Action **Get Page** Retrieves a specific page or data source item from Notion using its ID. - Action **Get Page and Children** Retrieves a page by its ID and all of its block children. - Action **Get Page Comments** Retrieves comments from a Page. - Action **Get Page Property** Retrieves a specific property value from a Notion page. - Action **Get User Details** Retrieves user information by ID. - Action **Query Data Source (Advanced)** Query a Notion data source with advanced filtering and sorting using JSON. Supports complex logic like AND/OR conditions, multiple sorts, and all Notion filter types. - Action **Restore Data Source Item** Restores a data source item which was previously archived. - Action **Retrieve Database** This action retrieves a database in Notion using the ID of the database. - Action **Update Database** Updates a Notion database's title, description and column (property) schema. - Action **Update Data Source Item** Updates a data source item. - Action **Update Data Source Schema** Updates a Notion data source schema including properties and title. Allows adding, modifying, or removing data source properties to change the schema. - Action **Upload File to Data Source Item** Uploads a file to a files property in a data source item. - Action **Upload File to Page or Block** Uploads a file to a page or block in Notion. ## Each app on its own - [ **ManageEngine ServiceDesk Plus Cloud** ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset...](https://apiant.ai/connections/manageengine-servicedesk-plus-cloud) - [ **Notion** A new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.](https://apiant.ai/connections/notion) Reviews ## What our customers say ## More from ManageEngine ServiceDesk Plus Cloud - [ **ManageEngine ServiceDesk Plus Cloud to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/manageengine-servicedesk-plus-cloud-to-salesforce) - [ **ManageEngine ServiceDesk Plus Cloud to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/manageengine-servicedesk-plus-cloud-to-slack) - [ **ManageEngine ServiceDesk Plus Cloud to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/manageengine-servicedesk-plus-cloud-to-stripe) - [ **ManageEngine ServiceDesk Plus Cloud to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/manageengine-servicedesk-plus-cloud-to-shopify) - [ **ManageEngine ServiceDesk Plus Cloud to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/manageengine-servicedesk-plus-cloud-to-quickbooks-online) - [ **ManageEngine ServiceDesk Plus Cloud to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/manageengine-servicedesk-plus-cloud-to-pipedrive) ## More into Notion - [ **Salesforce to Notion** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-notion) - [ **Google Sheets to Notion** Google Sheets](https://apiant.ai/connect/google-sheets-to-notion) - [ **Gmail to Notion** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-notion) - [ **Google Calendar to Notion** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-notion) - [ **Google Drive to Notion** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-notion) - [ **Mailchimp to Notion** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-notion) Questions ## ManageEngine ServiceDesk Plus Cloud and Notion, answered ### ### What can start an automation from ManageEngine ServiceDesk Plus Cloud? Any of ManageEngine ServiceDesk Plus Cloud's 2 triggers in the catalog, including New Problem and Trigger. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Notion when something happens in ManageEngine ServiceDesk Plus Cloud? Any of Notion's 23 actions, including Create Data Source Item, Create Page, Update Database and Update Data Source Item. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Notion to ManageEngine ServiceDesk Plus Cloud? Yes. When something happens in Notion, your agent can act in ManageEngine ServiceDesk Plus Cloud too. This page covers both directions: Notion's triggers and ManageEngine ServiceDesk Plus Cloud's actions are listed here as well. ### ### Do I have to build a connector for ManageEngine ServiceDesk Plus Cloud or Notion? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use ManageEngine ServiceDesk Plus Cloud and Notion without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.