Integration
Connect ManageEngine ServiceDesk Plus Cloud and MemberSpace
When New Problem fires in ManageEngine ServiceDesk Plus Cloud, your agent runs List member events in MemberSpace, or Created Member Profile in MemberSpace to Add request task in ManageEngine ServiceDesk Plus Cloud. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want ManageEngine ServiceDesk Plus Cloud and MemberSpace to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What ManageEngine ServiceDesk Plus Cloud and MemberSpace can do together
From ManageEngine ServiceDesk Plus Cloud to MemberSpace
When New Problem in ManageEngine ServiceDesk Plus Cloud
then List member events in MemberSpace
From MemberSpace to ManageEngine ServiceDesk Plus Cloud
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with ManageEngine ServiceDesk Plus Cloud and MemberSpace
Triggers and actions 7 triggers · 25 actions
- New Problem
Triggers when a new problem is created in ServiceDesk Plus Cloud.
- Trigger
Triggers when a request is created or updated in ServiceDesk Plus Cloud.
- Add problem
Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.
- Add request note
Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.
- Add request task
Adds a task to an existing request in ServiceDesk Plus Cloud.
- Add request worklog
Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.
- Create Request
Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.
- Delete request
Deletes a request from ServiceDesk Plus Cloud.
- Find Request
Finds service desk requests whose chosen field matches a value, returning the matching requests.
- Get problem
Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.
- Get request
Returns a single service desk request by its id, including its custom field values.
- Get request note
Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.
- Get request task
Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.
- Get request worklog
Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.
- Invoke API Call
Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.
- Update problem
Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.
- Update Request
Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.
- Canceled Membership
Triggers when a member cancels a membership plan (sets it to cancel) or a plan is removed from a member.
- Created Member Profile
Triggers when a new member signs up on your MemberSpace site, returning the member's profile.
- New member event
Triggers when a new activity event is recorded for a member, such as a log in, plan added, plan upgraded or card updated.
- New Membership
Triggers when a member is enrolled on a plan in your MemberSpace site, returning the new membership with its plan, status and billing details.
- Updated Member Profile
Triggers when a member's profile changes — their name, email, status, profile image or custom signup field answers.
- Find Member
Returns up to 100 members on your MemberSpace site that match the email, name, status, signup date or custom signup field answer you specify.
- Get plan
Returns a single membership plan from your MemberSpace site, including its name, status, type, pricing and expiration settings.
- List content views
Returns records of members viewing your Content Library content, optionally filtered by member, content item and view date.
- List coupon redemptions
Returns the members who redeemed a coupon, most recent first, with the membership and plan it was applied to.
- List coupons
Returns the discount coupons on your MemberSpace site, ordered by id. Optionally narrow the list to coupons with a specific code.
- List custom signup fields
Returns the custom signup fields defined on your MemberSpace site, including each field's id.
- List member events
Returns activity events recorded for your members, such as logins, plan changes and charges, optionally filtered by member, event type and date range.
- List memberships
Returns the memberships on your MemberSpace site, optionally filtered by plan, member, status, and creation, renewal or expiration date.
- List plans
Returns the active (non-archived) membership plans on your MemberSpace site, optionally filtered by plan type and status.
- List sites
Returns the MemberSpace sites your API key can access, with each site's name, domain, currency, locale and member counts.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
ManageEngine ServiceDesk Plus Cloud and MemberSpace, answered
What can start an automation from ManageEngine ServiceDesk Plus Cloud?
Any of ManageEngine ServiceDesk Plus Cloud's 2 triggers in the catalog, including New Problem and Trigger. Describe the moment in plain language and your agent picks the right one.
What can your agent do in MemberSpace when something happens in ManageEngine ServiceDesk Plus Cloud?
Any of MemberSpace's 10 actions, including Find Member, Get plan, List content views and List coupon redemptions. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from MemberSpace to ManageEngine ServiceDesk Plus Cloud?
Yes. When something happens in MemberSpace, your agent can act in ManageEngine ServiceDesk Plus Cloud too. This page covers both directions: MemberSpace's triggers and ManageEngine ServiceDesk Plus Cloud's actions are listed here as well.
Do I have to build a connector for ManageEngine ServiceDesk Plus Cloud or MemberSpace?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use ManageEngine ServiceDesk Plus Cloud and MemberSpace without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.