Connect ManageEngine ServiceDesk Plus Cloud to MaintainX

Both apps 51ManageEngine ServiceDesk Plus Cloud 17MaintainX 34

• Trigger
  New Problem

  Triggers when a new problem is created in ServiceDesk Plus Cloud.

• Trigger
  Trigger

  Triggers when a request is created or updated in ServiceDesk Plus Cloud.

• Action
  Add problem

  Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.

• Action
  Add request note

  Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.

• Action
  Add request task

  Adds a task to an existing request in ServiceDesk Plus Cloud.

• Action
  Add request worklog

  Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.

• Action
  Create Request

  Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.

• Action
  Delete request

  Deletes a request from ServiceDesk Plus Cloud.

• Action
  Find Request

  Finds service desk requests whose chosen field matches a value, returning the matching requests.

• Action
  Get problem

  Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.

• Action
  Get request

  Returns a single service desk request by its id, including its custom field values.

• Action
  Get request note

  Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.

• Action
  Get request task

  Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.

• Action
  Get request worklog

  Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.

• Action
  Invoke API Call

  Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.

• Action
  Update problem

  Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.

• Action
  Update Request

  Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.

• Action
  Add Existing Categories to a Work Order

  Adds Existing Categories to a Work Order.

• Action
  Add Part

  Creates a new part (inventory item) in MaintainX.

• Action
  Add Purchase order

  Creates a purchase order in MaintainX for a vendor, with its line items, costs and addresses.

• Action
  Add Vendor

  Create a new vendor.

• Action
  Create Asset

  Creates an Asset in MaintainX

• Action
  Create Location

  Creates a location in MaintainX

• Action
  Create Work Order

  Creates a new Work Order.

• Action
  Create Work Order Comment

  Creates a New Comment on a Work Order.

• Action
  Create Work Request

  Creates a new Work Request.

• Action
  Delete Asset

  Deletes an asset in MaintainX by its ID.

• Action
  Delete Location

  Delete a location by ID.

• Action
  Delete Part

  Deletes a part from MaintainX by its ID.

• Action
  Delete Work Order

  Delete a work order by ID.

• Action
  Delete Work Request

  Deletes a work request in MaintainX by its ID.

• Action
  Find an Entity

  Finds a MaintainX asset, location, part or work order by the external ID your other system assigned to it.

• Action
  Get Asset

  Retrieve a single asset by ID.

• Action
  Get Location

  Retrieves a single MaintainX location by its ID, including its custom fields.

• Action
  Get Part

  Retrieves a single MaintainX part (inventory item) by its ID, including stock quantities, locations, vendors and custom fields.

• Action
  Get Purchase order

  Retrieves a single MaintainX purchase order by its ID, including items, costs, addresses, attachments and custom fields.

• Action
  Get Vendor

  Retrieve a single vendor by ID.

• Action
  Get Work Order

  Retrieve a single work order by ID.

• Action
  Get Work Request

  Retrieves a MaintainX work request by its ID, including its custom fields and its linked asset, location and work order.

• Action
  List Assets

  Returns all assets in the MaintainX organization, optionally filtered by location, manufacturer, model or created/updated date range.

• Action
  List Locations

  Returns all locations in the MaintainX organization, optionally narrowed to names starting with a given prefix.

• Action
  List Vendors

  Lists the vendors in your MaintainX organization, including their custom field values.

• Action
  List Work Orders

  Lists work orders in MaintainX, optionally filtered by title, status, priority, asset, location, part, vendor, assignee, team, category and created/updated dates.

• Action
  List Work Requests

  List work requests with pagination/filters.

• Action
  Update Location

  Updates a Location in MaintainX

• Action
  Update Part

  Update fields on an existing part.

• Action
  Update Purchase order

  Update fields on an existing purchase order.

• Action
  Update Vendor

  Update fields on an existing vendor.

• Action
  Update Work Order

  Updates an existing Work Order

• Action
  Update Work Order Status

  Changes the status of a MaintainX work order.

• Action
  Update Work Request

  Update fields on an existing work request.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.