Connect ManageEngine ServiceDesk Plus Cloud to InvoiceXpress

Both apps 49ManageEngine ServiceDesk Plus Cloud 17InvoiceXpress 32

• Trigger
  New Problem

  Triggers when a new problem is created in ServiceDesk Plus Cloud.

• Trigger
  Trigger

  Triggers when a request is created or updated in ServiceDesk Plus Cloud.

• Action
  Add problem

  Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.

• Action
  Add request note

  Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.

• Action
  Add request task

  Adds a task to an existing request in ServiceDesk Plus Cloud.

• Action
  Add request worklog

  Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.

• Action
  Create Request

  Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.

• Action
  Delete request

  Deletes a request from ServiceDesk Plus Cloud.

• Action
  Find Request

  Finds service desk requests whose chosen field matches a value, returning the matching requests.

• Action
  Get problem

  Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.

• Action
  Get request

  Returns a single service desk request by its id, including its custom field values.

• Action
  Get request note

  Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.

• Action
  Get request task

  Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.

• Action
  Get request worklog

  Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.

• Action
  Invoke API Call

  Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.

• Action
  Update problem

  Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.

• Action
  Update Request

  Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.

• Action
  Add estimate

  Creates a new estimate document (quote, proforma or fees note) in InvoiceXpress, with its line items and client.

• Action
  Add guide

  Creates a shipping, transport or devolution (return) guide for goods, with its items, load and delivery addresses and client.

• Action
  Add item

  Creates a new product or service item in your InvoiceXpress catalog.

• Action
  Add sequence

  Creates a new document sequence (series) in InvoiceXpress and returns whether the request was accepted and where to check its status.

• Action
  Add tax

  Creates a tax rate in InvoiceXpress and returns it.

• Action
  Cancel Invoice

  Cancels a finalized InvoiceXpress invoice, recording the reason.

• Action
  Cancel Invoice-Receipt

  Cancels a finalized InvoiceXpress invoice-receipt, recording the reason.

• Action
  Create Invoice

  Creates a draft invoice in InvoiceXpress for a client, with its line items.

• Action
  Create Invoice-Receipt

  Creates a draft invoice-receipt in InvoiceXpress for a client, with its line items.

• Action
  Delete Draft Invoice

  Deletes a draft InvoiceXpress invoice.

• Action
  Delete Draft Invoice-Receipt

  Deletes a draft InvoiceXpress invoice-receipt.

• Action
  Delete item

  Deletes an item from your InvoiceXpress account.

• Action
  Finalize Invoice

  Finalizes a draft InvoiceXpress invoice, giving it its legal number.

• Action
  Finalize Invoice-Receipt

  Finalizes a draft InvoiceXpress invoice-receipt, giving it its legal number.

• Action
  Find clients by code

  Finds the client whose client code matches the code you enter, and returns its details.

• Action
  Find clients by name

  Finds a client by its exact name and returns the client record.

• Action
  Generate PDF

  Generates the PDF of an InvoiceXpress invoice and returns its download link.

• Action
  Get a Client

  Returns one InvoiceXpress client by its ID, with contact and fiscal details.

• Action
  Get a Invoice

  Returns one InvoiceXpress invoice by its ID, with status, totals and client.

• Action
  Get estimate

  Returns a single estimate (quote, proforma or fees note) with its client, line items and totals.

• Action
  Get item

  Returns a single item (product or service) from your InvoiceXpress catalog, including its price, unit and tax.

• Action
  List clients

  Returns all clients in your InvoiceXpress account.

• Action
  List invoices

  Returns a list of invoices and other billing documents, optionally filtered by type, status, client, dates and totals.

• Action
  List items

  Returns all the items (products and services) saved in your InvoiceXpress account.

• Action
  List sequences

  Returns all document sequences (series) in your InvoiceXpress account, including their current document numbers and ATCUD validation codes.

• Action
  List taxes

  Returns all the taxes configured in your InvoiceXpress account.

• Action
  Mark as Paid

  Marks a finalized InvoiceXpress invoice as paid (settled).

• Action
  Sends Invoice by Email

  Emails a finalized InvoiceXpress invoice to a recipient.

• Action
  Update estimate

  Updates a draft estimate (quote, proforma or fees note), replacing its line items and details.

• Action
  Update Invoice

  Updates a draft InvoiceXpress invoice; the line items you send replace the existing ones.

• Action
  Update Invoice-Receipt

  Updates a draft InvoiceXpress invoice-receipt; the line items you send replace the existing ones.

• Action
  Update item

  Updates an existing item's name, price, description, unit and tax.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.