Connect ManageEngine ServiceDesk Plus Cloud to Ideal Postcodes

Both apps 25ManageEngine ServiceDesk Plus Cloud 17Ideal Postcodes 8

• Trigger
  New Problem

  Triggers when a new problem is created in ServiceDesk Plus Cloud.

• Trigger
  Trigger

  Triggers when a request is created or updated in ServiceDesk Plus Cloud.

• Action
  Add problem

  Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.

• Action
  Add request note

  Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.

• Action
  Add request task

  Adds a task to an existing request in ServiceDesk Plus Cloud.

• Action
  Add request worklog

  Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.

• Action
  Create Request

  Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.

• Action
  Delete request

  Deletes a request from ServiceDesk Plus Cloud.

• Action
  Find Request

  Finds service desk requests whose chosen field matches a value, returning the matching requests.

• Action
  Get problem

  Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.

• Action
  Get request

  Returns a single service desk request by its id, including its custom field values.

• Action
  Get request note

  Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.

• Action
  Get request task

  Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.

• Action
  Get request worklog

  Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.

• Action
  Invoke API Call

  Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.

• Action
  Update problem

  Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.

• Action
  Update Request

  Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.

• Action
  Cleanse address

  Returns the closest matching standardised address for a freeform address, with a confidence score and match levels for each address element.

• Action
  Find addresses by query

  Returns address suggestions matching a partial address, ordered by relevance, with optional filters and biases by postcode, town, region or location.

• Action
  Find places

  Returns up to 10 place suggestions (countries, administrative areas, towns) matching a search query, each with an id that can be resolved to the full place.

• Action
  List addresses by postcode

  Returns every address registered at a postcode (UK, Ireland, Netherlands or Singapore).

• Action
  Validate Phone Number

  Validates a phone number and returns its country, national and international formats, and its original (and optionally current) carrier.

• Action
  Validate UK Address

  Checks a freeform UK address against the UK address database and returns the closest matching standardised address with a confidence score and per-element match levels.

• Action
  Verify Email

  Checks whether an email address is deliverable and reports whether it is disposable, a free provider, a role address or on a catch-all domain.

• Action
  Verify US Address

  Verifies a US address against the USPS address dataset and returns the closest matching standardised address with confidence and match-level indicators.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.