Integration
Connect ManageEngine ServiceDesk Plus Cloud to Google Maps Platform
When New Problem fires in ManageEngine ServiceDesk Plus Cloud, your agent runs Geocode Address in Google Maps Platform. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want ManageEngine ServiceDesk Plus Cloud and Google Maps Platform to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What ManageEngine ServiceDesk Plus Cloud can start in Google Maps Platform
When New Problem in ManageEngine ServiceDesk Plus Cloud
then Geocode Address in Google Maps Platform
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with ManageEngine ServiceDesk Plus Cloud and Google Maps Platform
Triggers and actions 2 triggers · 23 actions
- New Problem
Triggers when a new problem is created in ServiceDesk Plus Cloud.
- Trigger
Triggers when a request is created or updated in ServiceDesk Plus Cloud.
- Add problem
Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.
- Add request note
Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.
- Add request task
Adds a task to an existing request in ServiceDesk Plus Cloud.
- Add request worklog
Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.
- Create Request
Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.
- Delete request
Deletes a request from ServiceDesk Plus Cloud.
- Find Request
Finds service desk requests whose chosen field matches a value, returning the matching requests.
- Get problem
Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.
- Get request
Returns a single service desk request by its id, including its custom field values.
- Get request note
Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.
- Get request task
Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.
- Get request worklog
Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.
- Invoke API Call
Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.
- Update problem
Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.
- Update Request
Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.
- Geocode Address
Converts a street address or place description into latitude/longitude coordinates and a formatted address.
- Get Directions
Returns a route between an origin and a destination, with total distance, travel time and step-by-step legs.
- Get Distance Matrix
Returns travel distance and time for every pair of origins and destinations.
- Get Place Details
Returns the details of one Google Maps place, including its name, address, location, rating, phone number, website and opening hours.
- Get Route
Calculates a route between an origin and a destination address and returns its distance, travel time, route polyline and summary.
- Nearby Search
Finds places within a radius of a latitude and longitude, optionally limited to place types such as restaurant or gas station, and returns them with their address, location and rating.
- Reverse Geocode
Converts latitude/longitude coordinates into the nearest human-readable address.
- Text Search
Searches Google Maps for places matching a text query, such as "pizza in New York", and returns the matching places with their address, location, rating and contact details.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from ManageEngine ServiceDesk Plus Cloud
ManageEngine ServiceDesk Plus Cloud to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
ManageEngine ServiceDesk Plus Cloud to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
ManageEngine ServiceDesk Plus Cloud to StripeStripe is a payment processing platform for online businesses.
ManageEngine ServiceDesk Plus Cloud to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
ManageEngine ServiceDesk Plus Cloud to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
ManageEngine ServiceDesk Plus Cloud to PipedrivePipedrive is a sales CRM and pipeline management tool.
More into Google Maps Platform
Instagram to Google Maps PlatformInstagram is a social media platform for sharing photos, videos, and stories.
Mapster to Google Maps PlatformMapster is a feedback survey platform that helps you collect and analyze user feedback.
Paperless to Google Maps PlatformPaperless lets you create, sign, and manage intelligent documents on a single platform.
TickTick to Google Maps PlatformTickTick is a simple and effective to-do list and task manager app with seamless cloud synchronization...
HubSpot to Google Maps PlatformHubSpot is your all-in-one stop for all of your marketing software needs.
Questions
ManageEngine ServiceDesk Plus Cloud and Google Maps Platform, answered
What can start an automation from ManageEngine ServiceDesk Plus Cloud?
Any of ManageEngine ServiceDesk Plus Cloud's 2 triggers in the catalog, including New Problem and Trigger. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Google Maps Platform when something happens in ManageEngine ServiceDesk Plus Cloud?
Any of Google Maps Platform's 8 actions, including Geocode Address, Get Directions, Get Distance Matrix and Get Place Details. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Google Maps Platform to ManageEngine ServiceDesk Plus Cloud?
Google Maps Platform has no triggers in the catalog today, so automations start in ManageEngine ServiceDesk Plus Cloud. If you need the other direction, ask: your agent reads Google Maps Platform's API documentation and adds it.
Do I have to build a connector for ManageEngine ServiceDesk Plus Cloud or Google Maps Platform?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.