Connect ManageEngine ServiceDesk Plus Cloud to FilePost

Both apps 27ManageEngine ServiceDesk Plus Cloud 17FilePost 10

• Trigger
  New Problem

  Triggers when a new problem is created in ServiceDesk Plus Cloud.

• Trigger
  Trigger

  Triggers when a request is created or updated in ServiceDesk Plus Cloud.

• Action
  Add problem

  Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.

• Action
  Add request note

  Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.

• Action
  Add request task

  Adds a task to an existing request in ServiceDesk Plus Cloud.

• Action
  Add request worklog

  Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.

• Action
  Create Request

  Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.

• Action
  Delete request

  Deletes a request from ServiceDesk Plus Cloud.

• Action
  Find Request

  Finds service desk requests whose chosen field matches a value, returning the matching requests.

• Action
  Get problem

  Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.

• Action
  Get request

  Returns a single service desk request by its id, including its custom field values.

• Action
  Get request note

  Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.

• Action
  Get request task

  Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.

• Action
  Get request worklog

  Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.

• Action
  Invoke API Call

  Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.

• Action
  Update problem

  Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.

• Action
  Update Request

  Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.

• Action
  Create Intake Link

  Creates a FilePost intake link — a public upload page you can send to someone so they can drop files to you, with your own limits on file type, size, count and how long it stays open.

• Action
  Delete File

  Permanently deletes a file from FilePost. The stored file and its public link are removed and cannot be recovered.

• Action
  Delete intake link

  Closes a FilePost intake link so it stops accepting uploads. Files already uploaded through it are untouched, and the slot frees up against your plan's limit on active links.

• Action
  Get file

  Returns the details FilePost holds about one stored file — its name, size, type, download link and when it expires.

• Action
  Get intake link

  Returns one intake link from your FilePost account, looked up by its intake link ID. FilePost has no single-link endpoint, so the link is selected out of your full list of intake links.

• Action
  List Files

  Returns the files stored in your FilePost account, newest first, together with the total number of files.

• Action
  List intake links

  Returns the intake links on your FilePost account, with each link's label, public upload page, limits and expiry.

• Action
  Update file

  Changes whether a stored file's name appears in its public link, and returns the file with its new link.

• Action
  Upload File

  Uploads a file to FilePost and returns its shareable link.

• Action
  Upload File From URL

  Stores a file from a public web link in FilePost and returns its shareable link.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.