Connect ManageEngine ServiceDesk Plus Cloud to CycleCalcs

Both apps 25ManageEngine ServiceDesk Plus Cloud 17CycleCalcs 8

• Trigger
  New Problem

  Triggers when a new problem is created in ServiceDesk Plus Cloud.

• Trigger
  Trigger

  Triggers when a request is created or updated in ServiceDesk Plus Cloud.

• Action
  Add problem

  Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.

• Action
  Add request note

  Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.

• Action
  Add request task

  Adds a task to an existing request in ServiceDesk Plus Cloud.

• Action
  Add request worklog

  Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.

• Action
  Create Request

  Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.

• Action
  Delete request

  Deletes a request from ServiceDesk Plus Cloud.

• Action
  Find Request

  Finds service desk requests whose chosen field matches a value, returning the matching requests.

• Action
  Get problem

  Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.

• Action
  Get request

  Returns a single service desk request by its id, including its custom field values.

• Action
  Get request note

  Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.

• Action
  Get request task

  Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.

• Action
  Get request worklog

  Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.

• Action
  Invoke API Call

  Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.

• Action
  Update problem

  Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.

• Action
  Update Request

  Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.

• Action
  Find places

  Looks up a place by name or reverse-looks-up by coordinates against the self-hosted GeoNames index, returning name, region, country, coordinates, timezone, and a stable place_id for use in other calls.

• Action
  Get angular separation

  Returns the angular separation between two named targets at an instant, plus the minima of that separation across a window.

• Action
  Get body positions

  Returns where a given body is, in a given reference frame, with atmospheric refraction stated, for a location/date.

• Action
  Get dark observing window

  Returns the genuinely dark, moonless observing window of a night (astronomical night intersected with the Moon being down), ranked across up to 62 nights with a trend.

• Action
  Get planet positions

  Returns all eight planets in one request: place, brightness, apparent size, retrograde state, next station, and whether each is worth observing tonight.

• Action
  Get rise and set times

  Returns rise, transit, set, and lower-transit times for a named celestial object at a location/date, with explicit circumpolar/never-rises status.

• Action
  Get sun times

  Returns the full solar day for a location/date: sunrise, sunset, twilight boundaries, azimuth, day length, and polar-day/night status.

• Action
  Get twilight times

  Returns civil, nautical, and astronomical twilight plus day/night as non-overlapping intervals tiling the whole day for a location/date.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.