Integration
Connect ManageEngine ServiceDesk Plus Cloud to AFrame
When New Problem fires in ManageEngine ServiceDesk Plus Cloud, your agent runs Add contact note in AFrame. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want ManageEngine ServiceDesk Plus Cloud and AFrame to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What ManageEngine ServiceDesk Plus Cloud can start in AFrame
When New Problem in ManageEngine ServiceDesk Plus Cloud
then Add contact note in AFrame
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with ManageEngine ServiceDesk Plus Cloud and AFrame
Triggers and actions 2 triggers · 35 actions
- New Problem
Triggers when a new problem is created in ServiceDesk Plus Cloud.
- Trigger
Triggers when a request is created or updated in ServiceDesk Plus Cloud.
- Add problem
Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.
- Add request note
Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.
- Add request task
Adds a task to an existing request in ServiceDesk Plus Cloud.
- Add request worklog
Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.
- Create Request
Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.
- Delete request
Deletes a request from ServiceDesk Plus Cloud.
- Find Request
Finds service desk requests whose chosen field matches a value, returning the matching requests.
- Get problem
Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.
- Get request
Returns a single service desk request by its id, including its custom field values.
- Get request note
Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.
- Get request task
Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.
- Get request worklog
Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.
- Invoke API Call
Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.
- Update problem
Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.
- Update Request
Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.
- Add contact note
Adds a note to an existing contact in AFrame and returns the created note.
- Add event
Creates a new event (date or appointment) on an AFrame transaction, with a fixed date or a date calculated from another transaction date.
- Add task
Creates a new Task in AFrame, assigned to a team member and optionally linked to a transaction or contact.
- Add transaction attachment
Creates a new attachment entry (a file placeholder or a web link) on an AFrame transaction.
- Add transaction note
Adds a note (or showing / price-change activity) to an existing AFrame transaction.
- Add transaction participant
Adds a participant to an AFrame transaction in a given role, either linking an existing contact, creating a new contact inline, or holding the role as a placeholder.
- Create Contact
Creates a new Contact in your AFrame team, with name, company, emails, phones, addresses and categories.
- Create Transaction
Creates a new Transaction in AFrame for a property address, with optional prices, key dates, assigned team members and custom field values.
- Find contacts
Searches AFrame contacts by name, company, team, email, categories, or created/edited date range and returns the matching contacts (up to 100).
- Find tasks
Returns tasks matching the given status, due/completion dates, transaction, contact or assignee filters (up to 100).
- Find team members
Finds team members in your AFrame team by name, email, role, type or active status.
- Find transactions
Searches transactions by ID, stage, property address, or created/edited date range and returns the matching transactions (up to 100).
- Get contact
Returns a contact's details, including name, emails, phones, addresses, owners and categories.
- Get contact note
Returns a single contact note by its ID, including its content, type, date and any attached file details.
- Get Event
Returns one event (a date or appointment such as a closing date) on a transaction.
- Get transaction
Returns a single AFrame transaction by its ID, including its status, property details, participants and custom field values.
- Get Transaction Note
Returns a transaction note by its ID, including its content, activity date, contact details and visibility settings.
- Update contact
Updates an existing AFrame contact, changing only the fields you fill in.
- Update task
Updates an existing AFrame task, changing only the fields you fill in, and returns the updated task.
- Update transaction
Updates an existing AFrame transaction's property address, status, assigned team members, prices, dates and commission. Only the fields you fill in are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
ManageEngine ServiceDesk Plus Cloud and AFrame, answered
What can start an automation from ManageEngine ServiceDesk Plus Cloud?
Any of ManageEngine ServiceDesk Plus Cloud's 2 triggers in the catalog, including New Problem and Trigger. Describe the moment in plain language and your agent picks the right one.
What can your agent do in AFrame when something happens in ManageEngine ServiceDesk Plus Cloud?
Any of AFrame's 20 actions, including Create Contact, Create Transaction, Update contact and Update task. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from AFrame to ManageEngine ServiceDesk Plus Cloud?
AFrame has no triggers in the catalog today, so automations start in ManageEngine ServiceDesk Plus Cloud. If you need the other direction, ask: your agent reads AFrame's API documentation and adds it.
Do I have to build a connector for ManageEngine ServiceDesk Plus Cloud or AFrame?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.