--- title: "Connect MailSlurp Email Plugin and Zendesk - APIANT.ai" description: "When \"New Attachment\" fires in MailSlurp Email Plugin, your agent runs \"Add Comment to Ticket\" in Zendesk." canonical: "https://apiant.ai/connect/mailslurp-email-plugin-to-zendesk" --- # Connect MailSlurp Email Plugin and Zendesk When **New Attachment** fires in [MailSlurp Email Plugin](https://apiant.ai/connections/mailslurp-email-plugin), your agent runs **Add Comment to Ticket** in [Zendesk](https://apiant.ai/connections/zendesk), or **New Messaging Conversation** in Zendesk to **Get email attachment** in MailSlurp Email Plugin. Describe the whole flow and it is built, tested on every scenario and kept running. MailSlurp Email Plugin **3** triggers MailSlurp Email Plugin **5** actions Zendesk **3** triggers Zendesk **18** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want MailSlurp Email Plugin and Zendesk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What MailSlurp Email Plugin and Zendesk can do together ### From MailSlurp Email Plugin to Zendesk - When **New Attachment** in MailSlurp Email Plugin then **Add Comment to Ticket** in Zendesk - When **New Contact** in MailSlurp Email Plugin then **Create Ticket** in Zendesk ### From Zendesk to MailSlurp Email Plugin - When **New Messaging Conversation** in Zendesk then **Get email attachment** in MailSlurp Email Plugin - When **New Ticket** in Zendesk then **List Contacts** in MailSlurp Email Plugin Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with MailSlurp Email Plugin and Zendesk ## Triggers and actions 6 triggers · 23 actions - Trigger **New Attachment** Triggered when a new attachment is uploaded or received in your MailSlurp account. - Trigger **New Contact** Triggered when a new contact is created in your MailSlurp address book. - Trigger **New Inbox** Triggers when a new inbox is created on your MailSlurp account. - Action **Delete Inbox** Permanently deletes a MailSlurp inbox, its email address and all of its emails. - Action **Get email attachment** Returns the contents of one attachment on an email, base64 encoded, along with its file type and size. - Action **Get Inbox** Fetches one MailSlurp inbox by id, including its email address, name and tags. An error occurs if the inbox is not found. - Action **List Contacts** Returns the contacts in your MailSlurp address book, newest or oldest first, optionally narrowed by a search term or a date range. - Action **List Inboxes** Returns the email inboxes on your MailSlurp account, with their addresses, names and tags. Returns at most 100 inboxes. - Trigger **New Messaging Conversation** Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket. - Trigger **New Ticket** Polling trigger that fires when a new ticket is created. - Trigger **New User** Polling trigger that fires when a new user is created. - Action **Add Comment to Ticket** Adds a public or private comment to an existing ticket. - Action **Create Organization** Creates a new organization. - Action **Create Ticket** Creates a new ticket in Zendesk. - Action **Create User** Creates a new user (end-user or agent). - Action **Delete Ticket** Deletes a ticket by ID. - Action **Delete User** Soft-deletes a user by ID. - Action **Get Messaging User ID** Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging. - Action **Get Organization** Retrieves a single organization by ID. - Action **Get Ticket** Retrieves a single ticket by ID. - Action **Get User** Retrieves a single user by ID. - Action **List Organizations** Lists organizations in the account. - Action **List Ticket Comments** Lists all comments on a ticket. - Action **List Tickets** Lists tickets in the account. - Action **Search** Runs a Zendesk search query across tickets, users, and organizations. - Action **Search Users** Searches users by query (name, email, etc.). - Action **Update Organization** Updates an existing organization by ID. - Action **Update Ticket** Updates an existing ticket by ID. - Action **Update User** Updates an existing user by ID. ## Each app on its own - [ **MailSlurp Email Plugin** MailSlurp is an API to generate test email accounts for sending and receiving real emails in tests.](https://apiant.ai/connections/mailslurp-email-plugin) - [ **Zendesk** Zendesk is a web-based help desk and customer support platform for managing tickets, users, and organizations.](https://apiant.ai/connections/zendesk) Reviews ## What our customers say ## More from MailSlurp Email Plugin - [ **MailSlurp Email Plugin to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/mailslurp-email-plugin-to-salesforce) - [ **MailSlurp Email Plugin to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/mailslurp-email-plugin-to-slack) - [ **MailSlurp Email Plugin to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/mailslurp-email-plugin-to-stripe) - [ **MailSlurp Email Plugin to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/mailslurp-email-plugin-to-shopify) - [ **MailSlurp Email Plugin to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/mailslurp-email-plugin-to-quickbooks-online) - [ **MailSlurp Email Plugin to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/mailslurp-email-plugin-to-pipedrive) ## More into Zendesk - [ **HubSpot to Zendesk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zendesk) - [ **Salesforce to Zendesk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zendesk) - [ **Slack to Zendesk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zendesk) - [ **Google Sheets to Zendesk** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-zendesk) - [ **Gmail to Zendesk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zendesk) - [ **Google Calendar to Zendesk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-zendesk) Questions ## MailSlurp Email Plugin and Zendesk, answered ### ### What can start an automation from MailSlurp Email Plugin? Any of MailSlurp Email Plugin's 3 triggers in the catalog, including New Attachment, New Contact and New Inbox. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zendesk when something happens in MailSlurp Email Plugin? Any of Zendesk's 18 actions, including Create Organization, Create Ticket, Create User and Update Organization. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Zendesk to MailSlurp Email Plugin? Yes. When something happens in Zendesk, your agent can act in MailSlurp Email Plugin too. This page covers both directions: Zendesk's triggers and MailSlurp Email Plugin's actions are listed here as well. ### ### Do I have to build a connector for MailSlurp Email Plugin or Zendesk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use MailSlurp Email Plugin and Zendesk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.