# Connect MailSlurp Email Plugin and Request Tracker (RT) When **New Attachment** fires in [MailSlurp Email Plugin](https://apiant.ai/connections/mailslurp-email-plugin), your agent runs **Create Ticket** in [Request Tracker (RT)](https://apiant.ai/connections/request-tracker-rt), or **Ticket Created** in Request Tracker (RT) to **Get email attachment** in MailSlurp Email Plugin. Describe the whole flow and it is built, tested on every scenario and kept running. MailSlurp Email Plugin **3** triggers MailSlurp Email Plugin **5** actions Request Tracker (RT) **3** triggers Request Tracker (RT) **19** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want MailSlurp Email Plugin and Request Tracker (RT) to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What MailSlurp Email Plugin and Request Tracker (RT) can do together ### From MailSlurp Email Plugin to Request Tracker (RT) - When **New Attachment** in MailSlurp Email Plugin then **Create Ticket** in Request Tracker (RT) - When **New Contact** in MailSlurp Email Plugin then **Update ticket** in Request Tracker (RT) ### From Request Tracker (RT) to MailSlurp Email Plugin - When **Ticket Created** in Request Tracker (RT) then **Get email attachment** in MailSlurp Email Plugin - When **Ticket Status Changed** in Request Tracker (RT) then **List Contacts** in MailSlurp Email Plugin Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with MailSlurp Email Plugin and Request Tracker (RT) ## Triggers and actions 6 triggers · 24 actions - Trigger **New Attachment** Triggered when a new attachment is uploaded or received in your MailSlurp account. - Trigger **New Contact** Triggered when a new contact is created in your MailSlurp address book. - Trigger **New Inbox** Triggers when a new inbox is created on your MailSlurp account. - Action **Delete Inbox** Permanently deletes a MailSlurp inbox, its email address and all of its emails. - Action **Get email attachment** Returns the contents of one attachment on an email, base64 encoded, along with its file type and size. - Action **Get Inbox** Fetches one MailSlurp inbox by id, including its email address, name and tags. An error occurs if the inbox is not found. - Action **List Contacts** Returns the contacts in your MailSlurp address book, newest or oldest first, optionally narrowed by a search term or a date range. - Action **List Inboxes** Returns the email inboxes on your MailSlurp account, with their addresses, names and tags. Returns at most 100 inboxes. - Trigger **Ticket Correspondence** Triggers when a ticket is replied to (that is, corresponded with). - Trigger **Ticket Created** Triggers when a new Request Tracker ticket is created. - Trigger **Ticket Status Changed** Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status. - Action **Add asset** Create an asset. - Action **Add user** Create a user. - Action **Comment on a Ticket** Add an internal comment to a ticket and send to any internal watchers. - Action **Create Ticket** Create a new ticket in Request Tracker. - Action **Find Attachment** Locate an attachment by ID. - Action **Find Ticket** Locate a ticket by ID. - Action **Find Tickets** Issue a query to find matching tickets. - Action **Find Transaction** Find a transaction by ID - Action **Get asset** Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields. - Action **Get queue** Get a queue by id or name. - Action **Get user** Get a user by id or name. - Action **List queues** List all queues visible to user. - Action **List ticket history** List transactions of a ticket. - Action **Reply to a Ticket** Reply to the requestor and any internal or external watchers of a ticket. - Action **Update ticket** General ticket update (Owner, Priority, Queue, custom fields). - Action **Update Ticket Due Date** Update the due date of a ticket. - Action **Update Ticket Status** Update the status of a ticket. - Action **Update Ticket Subject** Update the subject of a ticket. - Action **Update user** Update a user. ## Each app on its own - [ **MailSlurp Email Plugin** MailSlurp is an API to generate test email accounts for sending and receiving real emails in tests.](https://apiant.ai/connections/mailslurp-email-plugin) - [ **Request Tracker (RT)** Request Tracker (RT) is an open-source, enterprise-grade ticketing system.](https://apiant.ai/connections/request-tracker-rt) Reviews ## What our customers say ## More from MailSlurp Email Plugin - [ **MailSlurp Email Plugin to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/mailslurp-email-plugin-to-salesforce) - [ **MailSlurp Email Plugin to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/mailslurp-email-plugin-to-slack) - [ **MailSlurp Email Plugin to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/mailslurp-email-plugin-to-stripe) - [ **MailSlurp Email Plugin to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/mailslurp-email-plugin-to-shopify) - [ **MailSlurp Email Plugin to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/mailslurp-email-plugin-to-quickbooks-online) - [ **MailSlurp Email Plugin to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/mailslurp-email-plugin-to-pipedrive) ## More into Request Tracker (RT) - [ **HubSpot to Request Tracker (RT)** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-request-tracker-rt) - [ **Google Sheets to Request Tracker (RT)** Google Sheets](https://apiant.ai/connect/google-sheets-to-request-tracker-rt) - [ **Gmail to Request Tracker (RT)** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-request-tracker-rt) - [ **Google Calendar to Request Tracker (RT)** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-request-tracker-rt) - [ **Google Drive to Request Tracker (RT)** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-request-tracker-rt) - [ **Mailchimp to Request Tracker (RT)** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-request-tracker-rt) Questions ## MailSlurp Email Plugin and Request Tracker (RT), answered ### ### What can start an automation from MailSlurp Email Plugin? Any of MailSlurp Email Plugin's 3 triggers in the catalog, including New Attachment, New Contact and New Inbox. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Request Tracker (RT) when something happens in MailSlurp Email Plugin? Any of Request Tracker (RT)'s 19 actions, including Create Ticket, Update ticket, Update Ticket Due Date and Update Ticket Status. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Request Tracker (RT) to MailSlurp Email Plugin? Yes. When something happens in Request Tracker (RT), your agent can act in MailSlurp Email Plugin too. This page covers both directions: Request Tracker (RT)'s triggers and MailSlurp Email Plugin's actions are listed here as well. ### ### Do I have to build a connector for MailSlurp Email Plugin or Request Tracker (RT)? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.