Connect Mailparser to Zendesk Messaging

Both apps 6Mailparser 2Zendesk Messaging 4

• Trigger
  New Email Parsed (One Request Per Email)

  Triggered instantly when Mailparser finishes parsing an inbound email, with all of that email's parsed data delivered in a single request. In Mailparser, open your inbox and add a Generic Webhook under Integrations/Downstream Webhooks, paste the minted URL, and set Repeating Data Behaviour to "One request per Email". Parsed fields bind as {{ trigger.body.* }}. Use the One Request Per Row trigger instead when you are parsing tabular data and want each row handled as its own run.

• Trigger
  New Email Parsed (One Request Per Row)

  Triggered instantly for EACH parsed table row when Mailparser finishes parsing an inbound email — one run per row, for tabular data such as invoice line items or price lists. In Mailparser, open your inbox and add a Generic Webhook under Integrations/Downstream Webhooks, paste the minted URL, and set Repeating Data Behaviour to "One request per row". That row's fields bind as {{ trigger.body.* }}. Use the One Request Per Email trigger instead when you want the whole email's parsed data in a single run.

• Trigger
  New Conversation Message

  Triggers instantly on every new message in a Zendesk messaging conversation, from the customer or from your business. Check "author_type": it is "user" for the customer's messages, so an automation that replies should only act on those.

• Action
  Find Conversation

  Finds a customer's messaging conversation from their messaging ID.

• Action
  Get Conversation Messages

  Returns the most recent messages in a messaging conversation, from both the customer and the business.

• Action
  Send Message

  Sends a reply into a customer's messaging conversation as your business.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.