--- title: "Connect Mailjet and HelpDesk - APIANT.ai" description: "When \"New Contact\" fires in Mailjet, your agent runs \"Add Followers to Ticket\" in HelpDesk." canonical: "https://apiant.ai/connect/mailjet-to-helpdesk" --- # Connect Mailjet and HelpDesk When **New Contact** fires in [Mailjet](https://apiant.ai/connections/mailjet), your agent runs **Add Followers to Ticket** in [HelpDesk](https://apiant.ai/connections/helpdesk), or **New Message in a Ticket** in HelpDesk to **Add Contact to List** in Mailjet. Describe the whole flow and it is built, tested on every scenario and kept running. Mailjet **3** triggers Mailjet **16** actions HelpDesk **2** triggers HelpDesk **20** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Mailjet and HelpDesk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Mailjet and HelpDesk can do together ### From Mailjet to HelpDesk - When **New Contact** in Mailjet then **Add Followers to Ticket** in HelpDesk - When **New Contact in List** in Mailjet then **Add Tags to Ticket** in HelpDesk ### From HelpDesk to Mailjet - When **New Message in a Ticket** in HelpDesk then **Add Contact to List** in Mailjet - When **New Ticket** in HelpDesk then **Create Contact** in Mailjet Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Mailjet and HelpDesk ## Triggers and actions 5 triggers · 36 actions - Trigger **New Contact** Polls for newly created contacts across the account. - Trigger **New Contact in List** Polls for contacts newly added to a specific contact list. - Trigger **New Contact List** Polls for newly created contact lists. - Action **Add Contact to List** Add (subscribe) a contact to a contact list via managecontact. - Action **Create Contact** Create a new contact. - Action **Create Contact List** Create a new contact list. - Action **Create Contact Property** Create a custom contact property (contactmetadata). - Action **Delete Contact List** Delete a contact list by ID. - Action **Get Contact** Retrieve a contact by ID or email address. - Action **Get Contact Data** Returns all the contact property values stored on a Mailjet contact. An error occurs if the contact is not found. - Action **Get Contact List** Retrieve a contact list by ID. - Action **Get Contacts in List** List contacts belonging to a specific contact list. - Action **Get Message** Retrieve a message by its ID. - Action **Get Statistics** Retrieve aggregated message/campaign statistics counters. - Action **List Contact Lists** List all contact lists. - Action **List Contacts** List contacts with optional pagination. - Action **Remove Contact from List** Unsubscribe/remove a contact from a contact list via managecontact. - Action **Send Email** Send a transactional or marketing email via the Send API v3.1. - Action **Update Contact** Update a contact's name or campaign-exclusion status. - Trigger **New Message in a Ticket** - Trigger **New Ticket** - Action **Add Canned Response** Create a new canned response. - Action **Add Followers to Ticket** - Action **Add Tags to Ticket** - Action **Create Ticket** - Action **Create Upload Transaction** - Action **Delete Canned Response** Delete a canned response by ID. - Action **Delete Ticket** Delete a ticket by ID. - Action **Find Tickets** - Action **Get Agent** Retrieve a single agent by ID. - Action **Get Canned Response** Retrieve a single canned response by ID. - Action **Get Team** Retrieve a single team by ID. - Action **Get Ticket** Retrieve a single ticket by ID. - Action **List Agents** List all agents. - Action **List Canned Responses** List all canned responses. - Action **List Teams** List all teams. - Action **Update Agent** Update an existing agent by ID. - Action **Update Canned Response** Update an existing canned response by ID. - Action **Update Team** Update an existing team by ID. - Action **Update Ticket / Send Reply** - Action **Upload Attachment During Transaction** ## Each app on its own - [ **Mailjet** Mailjet is an all-in-one solution to send, track and deliver transactional, notification and marketing emails.](https://apiant.ai/connections/mailjet) - [ **HelpDesk** HelpDesk is a ticketing software for effortless customer support](https://apiant.ai/connections/helpdesk) Reviews ## What our customers say ## More from Mailjet - [ **Mailjet to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/mailjet-to-slack) - [ **Mailjet to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/mailjet-to-stripe) - [ **Mailjet to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/mailjet-to-shopify) - [ **Mailjet to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/mailjet-to-pipedrive) - [ **Mailjet to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/mailjet-to-trello) - [ **Mailjet to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/mailjet-to-zoom) ## More into HelpDesk - [ **HubSpot to HelpDesk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-helpdesk) - [ **Salesforce to HelpDesk** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-helpdesk) - [ **Slack to HelpDesk** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-helpdesk) - [ **Google Sheets to HelpDesk** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-helpdesk) - [ **Gmail to HelpDesk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-helpdesk) - [ **Google Calendar to HelpDesk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-helpdesk) Questions ## Mailjet and HelpDesk, answered ### ### What can start an automation from Mailjet? Any of Mailjet's 3 triggers in the catalog, including New Contact, New Contact in List and New Contact List. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in HelpDesk when something happens in Mailjet? Any of HelpDesk's 20 actions, including Create Ticket, Create Upload Transaction, Update Agent and Update Canned Response. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from HelpDesk to Mailjet? Yes. When something happens in HelpDesk, your agent can act in Mailjet too. This page covers both directions: HelpDesk's triggers and Mailjet's actions are listed here as well. ### ### Do I have to build a connector for Mailjet or HelpDesk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Mailjet and HelpDesk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.