--- title: "Connect Mailgun to Hippo - APIANT.ai" description: "When \"New List\" fires in Mailgun, your agent runs \"Create Summary of Ticket History\" in Hippo." canonical: "https://apiant.ai/connect/mailgun-to-hippo" --- # Connect Mailgun to Hippo When **New List** fires in [Mailgun](https://apiant.ai/connections/mailgun), your agent runs **Create Summary of Ticket History** in [Hippo](https://apiant.ai/connections/hippo). Describe the whole flow and it is built, tested on every scenario and kept running. Mailgun **2** triggers Mailgun **7** actions Hippo **13** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Mailgun and Hippo to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Mailgun can start in Hippo - When **New List** in Mailgun then **Create Summary of Ticket History** in Hippo - When **New Log Data** in Mailgun then **Create Ticket** in Hippo Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Mailgun and Hippo ## Triggers and actions 2 triggers · 20 actions - Trigger **New List** Triggers when a new mailing list is created in your Mailgun account. - Trigger **New Log Data** Triggers when a new entry appears in your Mailgun account's event logs (accepted, delivered, failed, opened, clicked and other message events). - Action **Add route** Creates an inbound email route in Mailgun that matches incoming messages by a filter expression and forwards, stores or stops them. - Action **Delete mailing list member** Removes a member from a Mailgun mailing list by their email address. - Action **Find events** Returns Mailgun events (accepted, delivered, failed, opened, clicked, and more) for a sending domain that match the filters you supply, such as recipient, message id, event type or time range. - Action **List domains** Returns the sending domains on your Mailgun account, optionally filtered by state, authority or a name search. - Action **List mailing list members** Returns the members of a Mailgun mailing list, with each member's email address, name, custom variables and subscription status. Optionally returns only subscribed or only unsubscribed members. - Action **Send Email** Sends an email from one of your Mailgun sending domains, with plain-text, HTML or stored-template content, optional attachments, tags and delivery options. - Action **Send test alert webhook** Asks Mailgun to send a sample alert notification with dummy data to a webhook address. - Action **Add custom event** Create a custom event for a user (Automation/Create custom event in Hippo Postman docs): app_secret_key, user_unique_key, event_type, etc. - Action **Create Conversation** Creates a new conversation in the system - Action **Create or Update User** Create a new user or update an existing one - Action **Create Summary of Ticket History** Creates a summary of all notes and comments added in the ticket - Action **Create Ticket** Creates a new ticket in the system - Action **Get ticket** Get ticket details by ticket_id. POST to Hippo ticketing API (Ticketing/Get Ticket Details in the Postman docs) with ticket_id, app_secret_key. - Action **List conversations** Fetch a customer's conversation list (Chat/Fetch customer conversation list): email, app_secret_key, start, limit. - Action **List messages** Fetch messages and chat details for a channel (Chat/Fetch messages and chat details): channel_id, app_secret_key, start, limit. - Action **Send Broadcast to Users** Sends broadcast messages through hippo - Action **Send Message** Sends a message in an existing chat - Action **Update Due Date of Ticket** Updates due date of an existing ticket - Action **Update Ticket Priority** Updates the priority of a ticket - Action **Update Ticket Status** Update status of a ticket ## Each app on its own - [ **Mailgun** Mailgun is a tool with powerful APIs that allow you to send, receive, track and store email effortlessly...](https://apiant.ai/connections/mailgun) - [ **Hippo** Hippo is a customer support and engagement automation tool that helps you create tickets, campaigns and...](https://apiant.ai/connections/hippo) Reviews ## What our customers say ## More from Mailgun - [ **Mailgun to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/mailgun-to-salesforce) - [ **Mailgun to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/mailgun-to-slack) - [ **Mailgun to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/mailgun-to-stripe) - [ **Mailgun to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/mailgun-to-shopify) - [ **Mailgun to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/mailgun-to-quickbooks-online) - [ **Mailgun to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/mailgun-to-pipedrive) ## More into Hippo - [ **Outlign to Hippo** Outlign is a simple Project Management tool for Creative Teams](https://apiant.ai/connect/outlign-to-hippo) - [ **HubSpot to Hippo** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-hippo) - [ **Salesforce to Hippo** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-hippo) - [ **Slack to Hippo** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-hippo) - [ **Google Sheets to Hippo** Google Sheets](https://apiant.ai/connect/google-sheets-to-hippo) - [ **Gmail to Hippo** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-hippo) Questions ## Mailgun and Hippo, answered ### ### What can start an automation from Mailgun? Any of Mailgun's 2 triggers in the catalog, including New List and New Log Data. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Hippo when something happens in Mailgun? Any of Hippo's 13 actions, including Create Conversation, Create or Update User, Create Summary of Ticket History and Create Ticket. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Hippo to Mailgun? Hippo has no triggers in the catalog today, so automations start in Mailgun. If you need the other direction, ask: your agent reads Hippo's API documentation and adds it. ### ### Do I have to build a connector for Mailgun or Hippo? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Mailgun and Hippo without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.