---
title: "Connect Mailbox Power to Hippo - APIANT.ai"
description: "When \"New Contact Added to Group\" fires in Mailbox Power, your agent runs \"Create Summary of Ticket History\" in Hippo."
canonical: "https://apiant.ai/connect/mailbox-power-to-hippo"
---

# Connect Mailbox Power to Hippo

When **New Contact Added to Group** fires in [Mailbox Power](https://apiant.ai/connections/mailbox-power), your agent runs **Create Summary of Ticket History** in [Hippo](https://apiant.ai/connections/hippo). Describe the whole flow and it is built, tested on every scenario and kept running.

Mailbox Power **2** triggers Mailbox Power **4** actions Hippo **13** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Mailbox Power and Hippo to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Mailbox Power can start in Hippo

- When **New Contact Added to Group** in Mailbox Power then **Create Summary of Ticket History** in Hippo
- When **Updated Contact** in Mailbox Power then **Create Ticket** in Hippo

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Mailbox Power and Hippo

## Triggers and actions 2 triggers · 17 actions

- Trigger

**New Contact Added to Group**

Triggers when a contact is added to the selected Mailbox Power contact group.

- Trigger

**Updated Contact**

Triggers when a contact in Mailbox Power is added or any of its details change.

- Action

**Create or Update Contact**

Creates a contact in Mailbox Power, or updates the existing contact whose name and address match.

- Action

**Delete Contact**

Deletes a contact from your Mailbox Power account.

- Action

**List contacts**

Returns every contact in the Mailbox Power account, including address, contact details and group membership.

- Action

**Remove Contact From Group**

Removes a contact from a Mailbox Power contact group.

- Action

**Add custom event**

Create a custom event for a user (Automation/Create custom event in Hippo Postman docs): app_secret_key, user_unique_key, event_type, etc.

- Action

**Create Conversation**

Creates a new conversation in the system

- Action

**Create or Update User**

Create a new user or update an existing one

- Action

**Create Summary of Ticket History**

Creates a summary of all notes and comments added in the ticket

- Action

**Create Ticket**

Creates a new ticket in the system

- Action

**Get ticket**

Get ticket details by ticket_id. POST to Hippo ticketing API (Ticketing/Get Ticket Details in the Postman docs) with ticket_id, app_secret_key.

- Action

**List conversations**

Fetch a customer's conversation list (Chat/Fetch customer conversation list): email, app_secret_key, start, limit.

- Action

**List messages**

Fetch messages and chat details for a channel (Chat/Fetch messages and chat details): channel_id, app_secret_key, start, limit.

- Action

**Send Broadcast to Users**

Sends broadcast messages through hippo

- Action

**Send Message**

Sends a message in an existing chat

- Action

**Update Due Date of Ticket**

Updates due date of an existing ticket

- Action

**Update Ticket Priority**

Updates the priority of a ticket

- Action

**Update Ticket Status**

Update status of a ticket

## Each app on its own

- [ **Mailbox Power** Mailbox Power enables you to engage your customers and stay top of mind with your clients by sending...](https://apiant.ai/connections/mailbox-power)
- [ **Hippo** Hippo is a customer support and engagement automation tool that helps you create tickets, campaigns and...](https://apiant.ai/connections/hippo)

Reviews

## What our customers say

## More from Mailbox Power

- [ **Mailbox Power to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/mailbox-power-to-salesforce)
- [ **Mailbox Power to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/mailbox-power-to-slack)
- [ **Mailbox Power to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailbox-power-to-mailchimp)
- [ **Mailbox Power to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/mailbox-power-to-stripe)
- [ **Mailbox Power to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/mailbox-power-to-shopify)
- [ **Mailbox Power to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/mailbox-power-to-quickbooks-online)

## More into Hippo

- [ **Outlign to Hippo** Outlign is a simple Project Management tool for Creative Teams](https://apiant.ai/connect/outlign-to-hippo)
- [ **HubSpot to Hippo** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-hippo)
- [ **Salesforce to Hippo** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-hippo)
- [ **Slack to Hippo** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-hippo)
- [ **Google Sheets to Hippo** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-hippo)
- [ **Gmail to Hippo** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-hippo)

Questions

## Mailbox Power and Hippo, answered

###

### What can start an automation from Mailbox Power?

Any of Mailbox Power's 2 triggers in the catalog, including New Contact Added to Group and Updated Contact. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Hippo when something happens in Mailbox Power?

Any of Hippo's 13 actions, including Create Conversation, Create or Update User, Create Summary of Ticket History and Create Ticket. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Hippo to Mailbox Power?

Hippo has no triggers in the catalog today, so automations start in Mailbox Power. If you need the other direction, ask: your agent reads Hippo's API documentation and adds it.

###

### Do I have to build a connector for Mailbox Power or Hippo?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Mailbox Power and Hippo without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.