Integration
Connect Loyalzoo and SysAid
When Customer Updated fires in Loyalzoo, your agent runs Add Service Record Note in SysAid, or New Service Record in SysAid to Create New Customer in Loyalzoo. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Loyalzoo and SysAid to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Loyalzoo and SysAid can do together
From Loyalzoo to SysAid
When Customer Updated in Loyalzoo
then Add Service Record Note in SysAid
When Membership Created in Loyalzoo
then Create Service Record in SysAid
From SysAid to Loyalzoo
When New Service Record in SysAid
then Create New Customer in Loyalzoo
When Service Record Updated in SysAid
then Update Customer in Loyalzoo
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Loyalzoo and SysAid
Triggers and actions 10 triggers · 27 actions
Trigger
CheckinTriggers when a customer checks in at your Loyalzoo place, and returns that customer's details.
Trigger
Customer UpdatedTriggers when a customer of your Loyalzoo place changes, such as their contact details, points or memberships.
Trigger
Membership CreatedTriggers when a new membership is created for a customer of the place. Returns the membership along with the customer who holds it.
Trigger
Membership EndedTriggers when a customer's membership at the place is no longer active, returning the membership and the customer who held it.
Trigger
New ChargeTriggers when a customer's membership is charged at your place, each time the membership's last payment date changes.
Trigger
New Counter EventTriggers when a customer's membership counter first appears or its count changes, returning the counter's id and count with the customer's details.
Trigger
New Customer CreatedTriggers when a new customer is added to the merchant's place.
Trigger
Points GivenTriggers when a customer is given points, returning the customer with their new points balance and the amount of the latest change.
Action
Create New CustomerCreates a new customer and associates them with your Loyalzoo place, returning the customer's id.
Action
Export Latest Customer DataReturns the latest data for all customers of your Loyalzoo place, including their points, rewards, memberships and payment methods.
Action
Export Latest Transaction DataReturns a customer's transaction history at the merchant's place, as an ordered list of actions such as charges, points and rewards.
Action
Get Customer Payment MethodReturns the saved payment methods of one Loyalzoo customer, including card details and which method is the default.
Action
Get MembershipReturns one membership held by a customer of your place, including its amount, billing dates and status.
Action
Get Merchant InfoReturns the details of your Loyalzoo place, including its contact details, address, plans and loyalty scheme, and optionally its counter events.
Action
Give PointsAdds points to, or subtracts points from, a customer's loyalty balance at a place, and returns the updated customer.
Action
Increase CounterIncreases one of a customer's counters, which track behaviours, benefits or membership allowances, by the amount you choose.
Action
Retrieve Customer DetailsReturns the details of one customer of the merchant's place, including their points, rewards, memberships and payment methods.
Action
Search for Loyalty Customer via EmailReturns the customers of your Loyalzoo place whose email address matches the one you specify.
Action
Update CustomerUpdates an existing Loyalzoo customer at your place with the values provided and returns the full customer record.
Trigger
New Service RecordTriggers when a new service record (incident or request) is created in SysAid.
Trigger
Service Record UpdatedTriggers when a service record (incident or request) is updated in SysAid.
Action
Add Service Record NoteAdds a note to a SysAid service record.
Action
Create CompanyCreates a new company in SysAid.
Action
Create End UserCreates a new end user in SysAid.
Action
Create Service RecordCreates a new service record (incident or request) in SysAid and returns it.
Action
Delete Service RecordPermanently deletes a SysAid service record.
Action
Get AgentReturns one SysAid agent by ID.
Action
Get CompanyReturns one SysAid company by ID.
Action
Get End UserReturns one SysAid end user by ID.
Action
Get Service RecordReturns one SysAid service record by its ID.
Action
List AgentsReturns a page of SysAid agents.
Action
List CompaniesReturns a page of companies in SysAid.
Action
List End UsersReturns a page of SysAid end users.
Action
List GroupsReturns a page of SysAid groups.
Action
Resolve Service RecordResolves a SysAid service record with a solution.
Action
Search Service RecordsFinds SysAid service records matching a text search, newest first.
Action
Update Service RecordUpdates fields on an existing SysAid service record, such as its status, priority, assignee or description.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Loyalzoo and SysAid, answered
What can start an automation from Loyalzoo?
Any of Loyalzoo's 8 triggers in the catalog, including Customer Updated, Membership Created, New Charge and New Counter Event. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SysAid when something happens in Loyalzoo?
Any of SysAid's 16 actions, including Create Company, Create End User, Create Service Record and Update Service Record. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SysAid to Loyalzoo?
Yes. When something happens in SysAid, your agent can act in Loyalzoo too. This page covers both directions: SysAid's triggers and Loyalzoo's actions are listed here as well.
Do I have to build a connector for Loyalzoo or SysAid?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Loyalzoo and SysAid without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.