Integration
Connect Looker and ManageEngine ServiceDesk Plus Cloud
When New Dashboard fires in Looker, your agent runs Add request task in ManageEngine ServiceDesk Plus Cloud, or New Problem in ManageEngine ServiceDesk Plus Cloud to Create Credentials - Email in Looker. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Looker and ManageEngine ServiceDesk Plus Cloud to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Looker and ManageEngine ServiceDesk Plus Cloud can do together
From Looker to ManageEngine ServiceDesk Plus Cloud
When New Dashboard in Looker
then Add request task in ManageEngine ServiceDesk Plus Cloud
From ManageEngine ServiceDesk Plus Cloud to Looker
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Looker and ManageEngine ServiceDesk Plus Cloud
Triggers and actions 5 triggers · 34 actions
- New Dashboard
Triggers when a new dashboard is created in Looker.
- New Look
Triggers when a new Look is saved in Looker.
- New User
Triggers when a new user is added to Looker.
- Add Group
Creates a new user group in Looker (admin only).
- Add Role(s) to User
Sets the roles assigned directly to a Looker user, replacing their current direct roles.
- Add Scheduled Plan
Creates a scheduled plan that delivers a Look, dashboard, LookML dashboard or query to one or more destinations on a recurring schedule.
- Add User to Group
Adds a user to a Looker group.
- Create Credentials - Email
Adds an email login to a Looker user.
- Create Render Task
Starts rendering a Look to an image or PDF; use Get Render Task Results with the returned ID once it finishes.
- Create User
Creates a new user in Looker with the given name and details.
- Delete User
Deletes a user from Looker.
- Find User
Finds Looker users matching an email or name.
- Get Dashboard
Returns the full details of a Looker dashboard, including its tiles, filters and layouts.
- Get Look
Returns a saved Look's details, including its title, folder, owner, URLs and the query behind it.
- Get Render Task Results
Returns the image or PDF file produced by a completed render task.
- Get User
Returns a Looker user's details by user ID, including name, email, roles, groups and credentials.
- List Dashboards
Returns all active dashboards in your Looker instance with summary details such as id, title and folder.
- List Groups
Returns the user groups in your Looker instance, optionally filtered by ID or content access.
- List Looks
Returns all active Looks the connected user has access to, with their titles, folders and owners.
- Run Look
Runs a saved Look and returns its result rows.
- Send Password Reset or Account Setup Email
Sends a Looker user a password reset email, or an account setup email if they have not set up their account yet.
- Update User
Updates a Looker user's name, home folder, locale or disabled status, and returns the updated user.
- New Problem
Triggers when a new problem is created in ServiceDesk Plus Cloud.
- Trigger
Triggers when a request is created or updated in ServiceDesk Plus Cloud.
- Add problem
Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.
- Add request note
Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.
- Add request task
Adds a task to an existing request in ServiceDesk Plus Cloud.
- Add request worklog
Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.
- Create Request
Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.
- Delete request
Deletes a request from ServiceDesk Plus Cloud.
- Find Request
Finds service desk requests whose chosen field matches a value, returning the matching requests.
- Get problem
Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.
- Get request
Returns a single service desk request by its id, including its custom field values.
- Get request note
Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.
- Get request task
Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.
- Get request worklog
Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.
- Invoke API Call
Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.
- Update problem
Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.
- Update Request
Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Looker
Looker to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Looker to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Looker to MailchimpMailchimp marketing automation and email platform.
Looker to StripeStripe is a payment processing platform for online businesses.
Looker to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
Looker to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
More into ManageEngine ServiceDesk Plus Cloud
HubSpot to ManageEngine ServiceDesk Plus CloudHubSpot is your all-in-one stop for all of your marketing software needs.
Google Sheets to ManageEngine ServiceDesk Plus CloudGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to ManageEngine ServiceDesk Plus CloudGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to ManageEngine ServiceDesk Plus CloudGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to ManageEngine ServiceDesk Plus CloudGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
Questions
Looker and ManageEngine ServiceDesk Plus Cloud, answered
What can start an automation from Looker?
Any of Looker's 3 triggers in the catalog, including New Dashboard, New Look and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in ManageEngine ServiceDesk Plus Cloud when something happens in Looker?
Any of ManageEngine ServiceDesk Plus Cloud's 15 actions, including Create Request, Update problem, Update Request and Add problem. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from ManageEngine ServiceDesk Plus Cloud to Looker?
Yes. When something happens in ManageEngine ServiceDesk Plus Cloud, your agent can act in Looker too. This page covers both directions: ManageEngine ServiceDesk Plus Cloud's triggers and Looker's actions are listed here as well.
Do I have to build a connector for Looker or ManageEngine ServiceDesk Plus Cloud?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Looker and ManageEngine ServiceDesk Plus Cloud without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.