# Connect LoginRadius and Request Tracker (RT) When **New Email Added** fires in [LoginRadius](https://apiant.ai/connections/loginradius), your agent runs **Create Ticket** in [Request Tracker (RT)](https://apiant.ai/connections/request-tracker-rt), or **Ticket Created** in Request Tracker (RT) to **Login with email** in LoginRadius. Describe the whole flow and it is built, tested on every scenario and kept running. LoginRadius **11** triggers LoginRadius **9** actions Request Tracker (RT) **3** triggers Request Tracker (RT) **19** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want LoginRadius and Request Tracker (RT) to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What LoginRadius and Request Tracker (RT) can do together ### From LoginRadius to Request Tracker (RT) - When **New Email Added** in LoginRadius then **Create Ticket** in Request Tracker (RT) - When **New Registration** in LoginRadius then **Update ticket** in Request Tracker (RT) ### From Request Tracker (RT) to LoginRadius - When **Ticket Created** in Request Tracker (RT) then **Login with email** in LoginRadius - When **Ticket Status Changed** in Request Tracker (RT) then **Resend verification email** in LoginRadius Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with LoginRadius and Request Tracker (RT) ## Triggers and actions 14 triggers · 28 actions - Trigger **Account Blocked** Triggers when a customer is blocked. - Trigger **Account Delete** Triggers when an account is deleted. - Trigger **Email Verified** Triggers when a customer completes Email Verification. - Trigger **New Email Added** Triggers when a customer adds a new Email. - Trigger **New Registration** Triggers when a customer registers. - Trigger **Password Changed** Triggers when a customer changes their password. - Trigger **Password Reset** Triggers when a customer resets their password. - Trigger **Password Set** Triggers when the password is set on an account. - Trigger **Roles Assigned** Triggers when roles are assigned to a customer. - Trigger **Roles Unassigned** Triggers when roles are unassigned from a customer. - Trigger **UserName Set** Triggers when a UserName is set on an account. - Action **Add account** Register a new standard identity user account by email and password (Auth User Registration by Email). - Action **Delete account** Deletes a LoginRadius customer account by its UID. - Action **Get account** Retrieves the full profile of a LoginRadius user account by its UID. - Action **Login with email** Authenticates a user with their email and password and returns an access token plus the user's profile. - Action **Login with username** Signs a user in with their username and password and returns an access token plus their profile. - Action **Remove email** Removes an email address from a LoginRadius user account, identified by the account's UID. - Action **Resend verification email** Resends the verification email to a user so they can confirm their email address. - Action **Update account** Updates an existing LoginRadius account's profile by its UID. - Action **Verify email** Verifies a user's email address using the verification token LoginRadius sent in the verification email. Returns the user's profile when auto login after email verification is enabled in the Admin Console. - Trigger **Ticket Correspondence** Triggers when a ticket is replied to (that is, corresponded with). - Trigger **Ticket Created** Triggers when a new Request Tracker ticket is created. - Trigger **Ticket Status Changed** Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status. - Action **Add asset** Create an asset. - Action **Add user** Create a user. - Action **Comment on a Ticket** Add an internal comment to a ticket and send to any internal watchers. - Action **Create Ticket** Create a new ticket in Request Tracker. - Action **Find Attachment** Locate an attachment by ID. - Action **Find Ticket** Locate a ticket by ID. - Action **Find Tickets** Issue a query to find matching tickets. - Action **Find Transaction** Find a transaction by ID - Action **Get asset** Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields. - Action **Get queue** Get a queue by id or name. - Action **Get user** Get a user by id or name. - Action **List queues** List all queues visible to user. - Action **List ticket history** List transactions of a ticket. - Action **Reply to a Ticket** Reply to the requestor and any internal or external watchers of a ticket. - Action **Update ticket** General ticket update (Owner, Priority, Queue, custom fields). - Action **Update Ticket Due Date** Update the due date of a ticket. - Action **Update Ticket Status** Update the status of a ticket. - Action **Update Ticket Subject** Update the subject of a ticket. - Action **Update user** Update a user. ## Each app on its own - [ **LoginRadius** LoginRadius is a Customer Identity Management (cIAM) platform that allows you to easily manage your customer...](https://apiant.ai/connections/loginradius) - [ **Request Tracker (RT)** Request Tracker (RT) is an open-source, enterprise-grade ticketing system.](https://apiant.ai/connections/request-tracker-rt) Reviews ## What our customers say ## More from LoginRadius - [ **LoginRadius to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/loginradius-to-salesforce) - [ **LoginRadius to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/loginradius-to-slack) - [ **LoginRadius to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/loginradius-to-mailchimp) - [ **LoginRadius to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/loginradius-to-stripe) - [ **LoginRadius to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/loginradius-to-shopify) - [ **LoginRadius to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/loginradius-to-pipedrive) ## More into Request Tracker (RT) - [ **HubSpot to Request Tracker (RT)** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-request-tracker-rt) - [ **Google Sheets to Request Tracker (RT)** Google Sheets](https://apiant.ai/connect/google-sheets-to-request-tracker-rt) - [ **Gmail to Request Tracker (RT)** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-request-tracker-rt) - [ **Google Calendar to Request Tracker (RT)** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-request-tracker-rt) - [ **Google Drive to Request Tracker (RT)** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-request-tracker-rt) - [ **Mailchimp to Request Tracker (RT)** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-request-tracker-rt) Questions ## LoginRadius and Request Tracker (RT), answered ### ### What can start an automation from LoginRadius? Any of LoginRadius's 11 triggers in the catalog, including New Email Added, New Registration, Password Changed and Account Blocked. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Request Tracker (RT) when something happens in LoginRadius? Any of Request Tracker (RT)'s 19 actions, including Create Ticket, Update ticket, Update Ticket Due Date and Update Ticket Status. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Request Tracker (RT) to LoginRadius? Yes. When something happens in Request Tracker (RT), your agent can act in LoginRadius too. This page covers both directions: Request Tracker (RT)'s triggers and LoginRadius's actions are listed here as well. ### ### Do I have to build a connector for LoginRadius or Request Tracker (RT)? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.