---
title: "Connect LiveSwitch and US Global Mail - APIANT.ai"
description: "When \"New Contact Matching Filter\" fires in LiveSwitch, your agent runs \"Update mail item\" in US Global Mail."
canonical: "https://apiant.ai/connect/liveswitch-to-us-global-mail"
---

# Connect LiveSwitch and US Global Mail

When **New Contact Matching Filter** fires in [LiveSwitch](https://apiant.ai/connections/liveswitch), your agent runs **Update mail item** in [US Global Mail](https://apiant.ai/connections/us-global-mail), or **New Mail **in US Global Mail to **Find Contact by ID** in LiveSwitch. Describe the whole flow and it is built, tested on every scenario and kept running.

LiveSwitch **5** triggers LiveSwitch **21** actions US Global Mail **1** trigger US Global Mail **16** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want LiveSwitch and US Global Mail to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What LiveSwitch and US Global Mail can do together

### From LiveSwitch to US Global Mail

- When **New Contact Matching Filter** in LiveSwitch then **Update mail item** in US Global Mail
- When **New Conversation Matching Filter** in LiveSwitch then **Discard mail item** in US Global Mail

### From US Global Mail to LiveSwitch

- When **New Mail **in US Global Mail then **Find Contact by ID** in LiveSwitch
- When **New Mail **in US Global Mail then **Find Contact by Phone** in LiveSwitch

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with LiveSwitch and US Global Mail

## Triggers and actions 6 triggers · 37 actions

- Trigger

**New Contact Matching Filter**

Triggers when a new contact appears in your LiveSwitch organization, optionally limited to contacts matching a filter.

- Trigger

**New Conversation Matching Filter**

Triggers when a new conversation is created in LiveSwitch, optionally limited to conversations matching a filter.

- Trigger

**New Guided Instructions**

Triggers when a new set of guided instructions is added to your LiveSwitch organization, returning its name, description, where it is shown and its steps.

- Trigger

**New Project**

Triggers when a new project appears in LiveSwitch, optionally limited by status, contact or external ID.

- Trigger

**New Tag**

Triggers when a new tag is created in LiveSwitch.

- Action

**Create Conversation**

Creates a LiveSwitch conversation, such as a live call, recording request, photo session or scheduled call, for a new or existing contact. Returns the conversation with its join and review links.

- Action

**Create Project**

Creates a project in LiveSwitch with a name, status, address, tags, associated contacts and custom attributes, and returns the new project including its links.

- Action

**Create Tag**

Creates a tag in your LiveSwitch organization, with an optional display color, and returns the new tag.

- Action

**Find All Tags**

Returns the tags in your LiveSwitch organization, optionally narrowed by a filter and sorted in the order you choose.

- Action

**Find Contact by ID**

Returns a single LiveSwitch contact by its id, including its name, email, phone and custom attribute values.

- Action

**Find Contact by Phone**

Returns the LiveSwitch contact that has the given phone number, including its custom attributes.

- Action

**Find Conversation by ID**

Returns one LiveSwitch conversation by its ID, including its join and review links, status, contact, tags, notes and custom attributes.

- Action

**Find Conversations**

Returns the conversations in your LiveSwitch organization that match an optional filter, most recent first unless you choose another order.

- Action

**Find Document by ID**

Returns a single LiveSwitch document, either a snapshot or an uploaded file, with its project, conversation, tags and links.

- Action

**Find Form by ID**

Returns a LiveSwitch form by its id, including its name, headline, notes and the fields it collects.

- Action

**Find Form Submission by ID**

Returns a single form submission by its id, including the form, contact and conversation it belongs to and the answers given.

- Action

**Find Guided Instructions**

Returns the guided instructions in your LiveSwitch organization that match the specified filter or conversation type.

- Action

**Find Project by ID**

Returns a single LiveSwitch project by its ID, including its status, share links, tags, contacts and custom attributes.

- Action

**Find Projects**

Returns the projects in your LiveSwitch organization, optionally narrowed by status, external ID, contact or a custom filter.

- Action

**Find Recording by ID**

Returns one LiveSwitch recording by its ID, including its public link, thumbnail, type, status and tags.

- Action

**Find Recordings by Conversation**

Returns the recordings that belong to a LiveSwitch conversation, including their public links, status and tags.

- Action

**Find Recordings by Project**

Returns the recordings that belong to the specified project, including their public links, status, type and tags.

- Action

**Get Current User (Me)**

Returns the LiveSwitch user the connected account is signed in as, including their name, contact details and organization.

- Action

**Get Organization Settings**

Returns the settings of the organization you are logged in to, including its default country code, whether recordings start automatically, and whether SMS is enabled.

- Action

**Update Conversation**

Updates a conversation's name, notes, tags, contact, project or assigned user in LiveSwitch and returns the updated conversation.

- Action

**Update Tag**

Updates the name or display color of an existing tag and returns the updated tag.

- Trigger

**New Mail**

Triggers when a new mail item arrives in your US Global Mail mailbox.

- Action

**Add address**

Adds a new shipping or check-deposit address to your US Global Mail account.

- Action

**Add folder**

Creates a new mail folder with a name and an optional color.

- Action

**Add scan request**

Requests a scan of a mail item, or has it opened and its contents scanned. This is a billable action on the US Global Mail account.

- Action

**Archive mail item**

Moves a mail item out of the active inbox into the archive and returns the updated mail item.

- Action

**Delete folder**

Deletes a folder. Mail in the folder is not deleted; it simply becomes unfiled.

- Action

**Discard mail item**

Asks the mailroom to discard a physical mail item. It can be undone with Undiscard within 7 days; after that the item is permanently shredded.

- Action

**Get account**

Returns your US Global Mail account profile, including name, email, phone number, status and mailbox (PMB) number.

- Action

**Get mail item**

Returns full detail for one mail item in your US Global Mail mailbox, including its status, sender, dimensions, weight, scan and folder.

- Action

**Get shipment**

Returns the details of one shipment, including its status, tracking number, destination and packed mail items.

- Action

**List addresses**

Returns the shipping and deposit addresses on your US Global Mail account, optionally filtered by type.

- Action

**List folders**

Returns all of your US Global Mail folders, with each folder's name and color.

- Action

**List mail items**

Returns the mail items in your mailbox, with optional filters for status, type, folder, scan state, arrival period, read state and search text.

- Action

**List scans**

Returns your scan and open-and-scan requests, optionally filtered by status, type, mail item, search text or scan date.

- Action

**List shipments**

Returns your shipment requests (shipments, returns to sender, check deposits and pickups), optionally filtered by type and status.

- Action

**Update folder**

Renames a mail folder or changes its color.

- Action

**Update mail item**

Marks a mail item as read or unread and/or moves it into a folder, and returns the updated mail item.

## Each app on its own

- [ **LiveSwitch** LiveSwitch is a video business communication company that provides instant connectivity between customers...](https://apiant.ai/connections/liveswitch)
- [ **US Global Mail** US Global Mail is a virtual mailbox tool that allows you to seamlessly access and control your mail items...](https://apiant.ai/connections/us-global-mail)

Reviews

## What our customers say

## More from LiveSwitch

- [ **LiveSwitch to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/liveswitch-to-salesforce)
- [ **LiveSwitch to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/liveswitch-to-slack)
- [ **LiveSwitch to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/liveswitch-to-mailchimp)
- [ **LiveSwitch to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/liveswitch-to-stripe)
- [ **LiveSwitch to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/liveswitch-to-shopify)
- [ **LiveSwitch to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/liveswitch-to-quickbooks-online)

## More into US Global Mail

- [ **HubSpot to US Global Mail** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-us-global-mail)
- [ **Salesforce to US Global Mail** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-us-global-mail)
- [ **Slack to US Global Mail** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-us-global-mail)
- [ **Google Sheets to US Global Mail** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-us-global-mail)
- [ **Gmail to US Global Mail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-us-global-mail)
- [ **Google Calendar to US Global Mail** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-us-global-mail)

Questions

## LiveSwitch and US Global Mail, answered

###

### What can start an automation from LiveSwitch?

Any of LiveSwitch's 5 triggers in the catalog, including New Contact Matching Filter, New Conversation Matching Filter, New Guided Instructions and New Project. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in US Global Mail when something happens in LiveSwitch?

Any of US Global Mail's 16 actions, including Update folder, Update mail item, Add address and Add folder. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from US Global Mail to LiveSwitch?

Yes. When something happens in US Global Mail, your agent can act in LiveSwitch too. This page covers both directions: US Global Mail's triggers and LiveSwitch's actions are listed here as well.

###

### Do I have to build a connector for LiveSwitch or US Global Mail?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use LiveSwitch and US Global Mail without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
