Connect LiveSwitch to Superchat

Both apps 58LiveSwitch 26Superchat 32

• Trigger
  New Contact Matching Filter

  Triggers when a new contact appears in your LiveSwitch organization, optionally limited to contacts matching a filter.

• Trigger
  New Conversation Matching Filter

  Triggers when a new conversation is created in LiveSwitch, optionally limited to conversations matching a filter.

• Trigger
  New Guided Instructions

  Triggers when a new set of guided instructions is added to your LiveSwitch organization, returning its name, description, where it is shown and its steps.

• Trigger
  New Project

  Triggers when a new project appears in LiveSwitch, optionally limited by status, contact or external ID.

• Trigger
  New Tag

  Triggers when a new tag is created in LiveSwitch.

• Action
  Create Conversation

  Creates a LiveSwitch conversation, such as a live call, recording request, photo session or scheduled call, for a new or existing contact. Returns the conversation with its join and review links.

• Action
  Create Project

  Creates a project in LiveSwitch with a name, status, address, tags, associated contacts and custom attributes, and returns the new project including its links.

• Action
  Create Tag

  Creates a tag in your LiveSwitch organization, with an optional display color, and returns the new tag.

• Action
  Find All Tags

  Returns the tags in your LiveSwitch organization, optionally narrowed by a filter and sorted in the order you choose.

• Action
  Find Contact by ID

  Returns a single LiveSwitch contact by its id, including its name, email, phone and custom attribute values.

• Action
  Find Contact by Phone

  Returns the LiveSwitch contact that has the given phone number, including its custom attributes.

• Action
  Find Conversation by ID

  Returns one LiveSwitch conversation by its ID, including its join and review links, status, contact, tags, notes and custom attributes.

• Action
  Find Conversations

  Returns the conversations in your LiveSwitch organization that match an optional filter, most recent first unless you choose another order.

• Action
  Find Document by ID

  Returns a single LiveSwitch document, either a snapshot or an uploaded file, with its project, conversation, tags and links.

• Action
  Find Form by ID

  Returns a LiveSwitch form by its id, including its name, headline, notes and the fields it collects.

• Action
  Find Form Submission by ID

  Returns a single form submission by its id, including the form, contact and conversation it belongs to and the answers given.

• Action
  Find Guided Instructions

  Returns the guided instructions in your LiveSwitch organization that match the specified filter or conversation type.

• Action
  Find Project by ID

  Returns a single LiveSwitch project by its ID, including its status, share links, tags, contacts and custom attributes.

• Action
  Find Projects

  Returns the projects in your LiveSwitch organization, optionally narrowed by status, external ID, contact or a custom filter.

• Action
  Find Recording by ID

  Returns one LiveSwitch recording by its ID, including its public link, thumbnail, type, status and tags.

• Action
  Find Recordings by Conversation

  Returns the recordings that belong to a LiveSwitch conversation, including their public links, status and tags.

• Action
  Find Recordings by Project

  Returns the recordings that belong to the specified project, including their public links, status, type and tags.

• Action
  Get Current User (Me)

  Returns the LiveSwitch user the connected account is signed in as, including their name, contact details and organization.

• Action
  Get Organization Settings

  Returns the settings of the organization you are logged in to, including its default country code, whether recordings start automatically, and whether SMS is enabled.

• Action
  Update Conversation

  Updates a conversation's name, notes, tags, contact, project or assigned user in LiveSwitch and returns the updated conversation.

• Action
  Update Tag

  Updates the name or display color of an existing tag and returns the updated tag.

• Action
  Add contact list

  Creates a new contact list in your Superchat workspace.

• Action
  Add Contact to Contact List

  Adds a Superchat contact to one of your contact lists and returns the contact list it was added to.

• Action
  Add conversation export

  Starts an export job for a Superchat conversation covering the chosen time range, and returns the export with its status and download link once ready.

• Action
  Add label

  Creates a new conversation label in your Superchat workspace.

• Action
  Create Contact

  Creates a new contact in your Superchat workspace with a name, gender, email addresses or phone numbers, and custom attribute values.

• Action
  Create Note

  Creates an internal note on a Superchat conversation, optionally with attached files.

• Action
  Delete contact

  Deletes a contact from your Superchat workspace.

• Action
  Find a Contact

  Finds contacts whose email address, phone number, Instagram or WhatsApp username, or a custom attribute exactly matches the value you give, and returns the first match plus the full list.

• Action
  Find a File

  Finds a file in your Superchat workspace by its ID and returns its name, type and a temporary download link.

• Action
  Get contact

  Returns a single Superchat contact by its ID, including its handles (email, phone, social usernames) and custom attribute values.

• Action
  Get conversation

  Returns a single conversation, including its status, channel, inbox, labels, assigned users and contacts.

• Action
  Get file

  Returns a single file in your Superchat workspace, including its name, type and a temporary download link.

• Action
  Get message

  Returns a single message by its ID, including its content, sender, recipients, direction and delivery status.

• Action
  List channels

  Returns the message channels (WhatsApp, SMS, email, Instagram, Messenger, Telegram, live chat) in your Superchat workspace, optionally only those in one inbox.

• Action
  List contact lists

  Returns all contact lists in your Superchat workspace.

• Action
  List contacts

  Returns all contacts in your Superchat workspace, newest first, with their handles and custom attribute values.

• Action
  List conversation messages

  Returns the messages in a Superchat conversation, optionally filtered by direction and creation date.

• Action
  List conversations

  Returns the conversations in the Superchat workspace, each with its status, channel, inbox, labels, assigned users and contacts.

• Action
  List custom attributes

  Returns all custom contact attributes defined in the Superchat workspace, with their names, types and select options.

• Action
  List inboxes

  Returns all inboxes in the Superchat workspace, including each inbox's name, timezone and users.

• Action
  List labels

  Returns all conversation labels in your Superchat workspace.

• Action
  List notes

  Returns all notes in a Superchat conversation, including each note's author, content and attached files.

• Action
  Remove contact from contact list

  Removes a contact from one of your Superchat contact lists.

• Action
  Send Email

  Sends an email from one of your Superchat email channels to a new or existing contact, with a subject, a plain-text and/or HTML body and optional file attachments.

• Action
  Send Message

  Sends a text, media, template, quick-reply or list message to a contact on a Superchat channel such as WhatsApp, SMS, Instagram, Facebook Messenger or Telegram. A new contact is created if the recipient is not yet known.

• Action
  Send WhatsApp Template

  Sends an approved WhatsApp template message from a Superchat WhatsApp channel to a new or existing contact, filling in the template's variables.

• Action
  Update Contact

  Updates an existing Superchat contact's name, gender, email addresses and phone numbers, and custom attribute values. Fields left blank keep their current values.

• Action
  Update Conversation Assignees

  Replaces the users assigned to a Superchat conversation and returns the updated conversation.

• Action
  Update Conversation Inbox

  Moves a Superchat conversation into a different inbox and returns the updated conversation.

• Action
  Update Conversation Labels

  Replaces the labels on a Superchat conversation with the labels you choose, and returns the updated conversation.

• Action
  Update Conversation Status

  Changes the status of a Superchat conversation to open, done, spam, archived or snoozed, optionally setting when a snooze ends. Returns the updated conversation.

• Action
  Upload File

  Uploads a file (document, image, audio or video) to your Superchat workspace so it can be attached to messages. Returns the new file's id, name, type and a temporary download link.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.